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54 Matik Reviews

4.8 out of 5
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54 Matik Reviews
4.8 out of 5
54 Matik Reviews
4.8 out of 5

Matik Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatikQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matik?

Response time and ease of use. I like that the integration options and customer service/communication has been available right out of the gate. The issues and gaps we've uncovered along the way were resolved with quick responses and reactions. Review collected by and hosted on G2.com.

What do you dislike about Matik?

The newness and age of the product and its use case history. Review collected by and hosted on G2.com.

Ally C.
AC
Customer Enablement Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Matik?

Matik helps me make decisions based on data, pulling together the metrics that matter and creating a solid, easy-to-digest report. Review collected by and hosted on G2.com.

What do you dislike about Matik?

I wish as a base-user that I could create my own Matiks, like a wiziwig! Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Matik?

My team has built some awesome templates inside of Matik. The time it takes to create a Business Review or Benchmark report has been cut down from hours to just minutes. I use it every day. Support is also quick to respond to any issues. Overall, great product and I highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Matik?

There are some limitations, like how many groups you could include in a template, and I sometimes have to double-check my data in Looker or inside our platform. Review collected by and hosted on G2.com.

Jean M.
JM
Customer Success Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matik?

Matik provides an opportunity to identify gaps for improvement and celebrations for recognition for those that have earned it. Most importantly, it provides larger groups such as leadership insight into how things are going at an organizational level. Review collected by and hosted on G2.com.

What do you dislike about Matik?

Having more control over the datapoints/attributes included could be nice, but it's already great as is! Review collected by and hosted on G2.com.

Jeremy W.
JW
Customer Success Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Matik?

Malik took the manual labor of QBRs and health checks and made it automated. It integrated with our system and we were able to make full slide decks from a click of a button Review collected by and hosted on G2.com.

What do you dislike about Matik?

Nothing really. It solved all my issues of manual slide decks and application usage. There were a few times it did not run, so manual reports were needed to be created. This happened a few times and I had to hurry and create a slide deck. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matik?

It's a simple to use platform that my team has gotten tremendous value out of. For the data geek in me, it's helped me look deeper into the data and patterns for all customers. Review collected by and hosted on G2.com.

What do you dislike about Matik?

There are some quirks in the UI that I haven't cared for, most have been addressed quickly once the feedback is provided. Review collected by and hosted on G2.com.

Evan R.
ER
Insights Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Matik?

I love Matik - it's been an amazingly intuitive and powerful tool for our team. I really love how thoughtful the admin and builder experience is - our team has been able to ramp up extremely fast, and all of the visibility and discovery features to find content and understand all of the dependencies and templates they touch is massive. I almost always find that the next question I have in Matik is already answered somewhere in the UI. Matik also has been extremely supportive - our account team is proactive and helps us not only with our broader Matik strategy but also helps with user training and understanding the intricacies of the product. Review collected by and hosted on G2.com.

What do you dislike about Matik?

Nothing that isn't commonplace for an early and fast-growing product. In the future, I'd love to see how the end-user experience can evolve when it comes to browsing/managing templates. Overall Matik's roadmap has evolved in an exciting way and I'm sure there will be more amazing things to come. Review collected by and hosted on G2.com.

Nate Z.
NZ
Customer Experience Operations
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matik?

Your can do a lot with Matik, there is a lot of templatization and customization. We have some pretty wild use cases that we were able to configure for the product. It has it's limitations but the team is constantly working to increase functionality Review collected by and hosted on G2.com.

What do you dislike about Matik?

A decent amount of start up work from an admins perspective to get a template in place, but once that happens it is pretty much smooth sailing. Review collected by and hosted on G2.com.

Alicia d.
AD
Sr Customer Success Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matik?

Easy creation and quick updates from the Matik team! Integrations with our Analytics platform allow for quick creation of decks in 2 - 3 mins that used to take 30-40. Review collected by and hosted on G2.com.

What do you dislike about Matik?

The calendar entry dates require users to physically select the date and do not allow for typed date entry (no instructions for this in the platform). Review collected by and hosted on G2.com.

Ambar E.
AE
Customer Success Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matik?

The ease of use is incredible! The content is extremely valuable and allows for meaningful conversations with customers. The data is extremely easy and efficient to run while saving lots of time. Review collected by and hosted on G2.com.

What do you dislike about Matik?

There are limitations to how the data can be reviewed (ie by group breakdown) but our team is constantly working to expand what is possible and available in Matik. Review collected by and hosted on G2.com.