MassMailer Reviews & Product Details

The integration with Salesforce is the main benefit of this software. It was great to send directly to email addresses in our list as opposed to importing them into another tool. Review collected by and hosted on G2.com.

This tool was difficult to use a "non-creative" person. The user interface was similar to many other programs I've seen, but it can be challenging to build templates from scratch. Review collected by and hosted on G2.com.

As a Salesforce consultant I've had to deal with a lot of vendors over the years, and specifically a lot around mass mailing capabilities. Each of those products/vendors left a lot to be desired, and it was hard to find one that had intuitive functionality as well as a strong support team.

MassMailer is an outlier in that their functionality is built natively into Salesforce, the setup & usability is intuitive, and their support team is extremely attentive. I've really enjoyed the product as well as working with the MM team.

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I dislike that I didn't find this tool earlier in my Salesforce consultant career. Review collected by and hosted on G2.com.

BYPASSING SALESFORCE LIMITATIONS AND FILE ATTACHMENT Review collected by and hosted on G2.com.

ALL IS GOOD FOR SALES AND MARKETING CAMPAIGN. NO DRAWBACKS. Review collected by and hosted on G2.com.

In a short time, these sports have become vital in our daily entry procedure. We were able to create call lists based mainly on how a selected touch interacted with the opened email, click, etc. MassMailer along with SendGrid gave us that tool, at a completely reasonable cost compared to other available options. Just a few clicks away from sending an email to the largest number of Salesforce contacts or leads you wanted. Additionally, the feedback we received from our customers about the ease of use is brilliant. Review collected by and hosted on G2.com.

Previously, we had an issue with the ability to "Save as" modified templates, but we changed to resolved with the help of operating with the support team as an improvement company. The configuration is a complex of pieces. However, that is why the incredible technical help comes into play, you cannot have more than 9 items in the filter logic or nothing will be displayed, the fields are not in alphabetical order, so they can be in order. Reality is difficult to discover, and so on. All said, MassMailer provides what it promises. Review collected by and hosted on G2.com.

I like that I can send a mass message but personalize it to the client that I am reaching out too. Review collected by and hosted on G2.com.

The app isn't always user friendly so you have to be careful with what emails you set up. Review collected by and hosted on G2.com.

MassMailer is a great program that has allowed our company to increase revenues by 30-40% since starting working with the program. It allows for us to carefully segment our candidates and clients for effortless mass e-mail campaigns. The program also provides great data and the company is very quick to resolve any issues! Review collected by and hosted on G2.com.

There isn't much to dislike about this program. All of our users, from ages 22 to 63 are able to easily use this program. When we have a technical issue, we are able to get the issue resolved in the same day with a simple call or e-mail. Review collected by and hosted on G2.com.

Support was excellent. Once setup I was just a few clicks away from sending an email out to as many Salesforce contacts or leads that I wanted to. There was no longer any 500/day limit. With Mass Mailer you were able to see important statistics about a campaign email, such as soft bounces, hard bounces, sends, receives, opens, clicks, etc. Review collected by and hosted on G2.com.

Setup is a bit tricky. However, that is where the excellent tech support comes into play. Also, if you are looking for a sophisticated email marketing too, Mass Mailer is not your answer. Review collected by and hosted on G2.com.

With 300k contacts, we were searching for ways to reach such a vast audience in regular intervals, while having the ability to gather metrics and adjust our campaigns as necessary.

MassMailer (along with SendGrid) gave us those tools, at a very reasonable price compared to other options out there. We were able to easily train our reps to send their own blasts, and collect the metrics. We were then able to create call lists based on how a particular contact interacted with the email (open, click, etc.).

Before long, these activities became critical in our daily sales process. Review collected by and hosted on G2.com.

Set-up is quite involved, but their support is a great resource. Also requires a separate (albeit affordable) subscription to SendGrid. Review collected by and hosted on G2.com.

MassMailer overcomes a lot of SalesForce's inherent limitations. Crucially, it was a simple fix to dealing with the daily email count limits that prevent SalesForce from being a true CRM (which SalesForce rarely mentions). It also allowed us access to other features such as sending mailings on behalf of other staff. Once setup, the functionality was straightforward from selecting population filters to customizing a template and sending test emails. It was exactly the solution we needed. Review collected by and hosted on G2.com.

There's not much to dislike that MassMailer is responsible for. Installing apps on SalesForce is not easy, but MassMailer provided good instructions. The templates in MassMailer can look slightly different than how they are produced in SalesForce, but that is more an issue of using proper HTML, not a problem with MassMailer itself. All said, MassMailer delivers on what it promises. Review collected by and hosted on G2.com.

The product just works, no hassles, it just allows us to get our stock lists out. Review collected by and hosted on G2.com.

nothing really, if anything reporting as I would like some more in depth reports. Review collected by and hosted on G2.com.