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Market Leader Reviews & Product Details - Page 9

Market Leader Overview

What is Market Leader?

A pioneer in real estate lead generation and customer relationship management systems, Market Leader uniquely offers the power of several cutting-edge tools in one seamless solution – including a lead-generating website, full-featured marketing center, and robust CRM – with automated technology to simplify and grow your business. More than just an impression, Market Leader’s leads products distinctively offer a guaranteed number of exclusive monthly leads, not shared with other agents.

Market Leader Details
Languages Supported
English
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Product Description

Market Leader provides innovative online technology and marketing solutions for real estate professionals


Seller Details
Year Founded
1999
HQ Location
Bellevue, WA
Twitter
@Market_Leader
11,748 Twitter followers
LinkedIn® Page
www.linkedin.com
232 employees on LinkedIn®
Description

Founded in 1999, Market Leader wrote the book on lead generation and technology in the residential real estate industry. Today, Market Leader provides innovative cloud-based technology and marketing solutions for real estate professionals across the United States and Canada. The company serves thousands real estate agents, brokerages and franchisors, offering complete end-to-end solutions that enable them to grow and manage their businesses. Market Leader's subscription-based real estate marketing software – including websites, CRM, a marketing center with automation and thousands of professionally designed assets, and lead generation services – is powered by Smart Lead Technology, and helps customers generate a steady stream of prospects, plus provides the systems and training agents need to convert those prospects into clients and meet their transaction goals. For more information on Market Leader, visit www.marketleader.com.


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Overview Provided by:

Recent Market Leader Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.5 out of 5
"Terrible Best to Avoid"
Nothing. They are a terrible company. Just read review on Reddit and google them.
Darien S.
DS
Darien S.Small-Business (50 or fewer emp.)
0.0 out of 5
"You don't get what you pay for!"
Absoluty nothing. Worst service I have ever signed up for in almost 10 years of Real Estate.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"The worst company I have ever used."
I do not like anything about this company. They try to manipulate the terms of their contracts to make their customers pay more than what they are ...
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Market Leader Media

Market Leader Demo - Market Leader
Full-featured consumer website, CRM, and marketing center -- on any device.
Market Leader Demo - Market Leader
Professionally designed CMAs and Marketing Center
Market Leader Demo - Market Leader
Powerful automation to nurture leads into clients
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Have you used Market Leader before?
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Video Reviews

256 Market Leader Reviews

3.2 out of 5
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256 Market Leader Reviews
3.2 out of 5
256 Market Leader Reviews
3.2 out of 5

Market Leader Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Market LeaderQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Market Leader?

The client interface is clean for customers to use. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

The leads are horrible. Fake emails and phone numbers. No customer support. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

No problems have been solved. I have only lost money and lost confidence in lead gen companies Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Market Leader?

The customer service was phenomenal. Grant gave me excellent suggestions and guidance on updating my website. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

There aren't enough font options. That is all I dislike at the moment Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

Building my personal brand. Client engagement increases. Review collected by and hosted on G2.com.

Mark K.
MK
Real Estate Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Market Leader?

They do everything that they said they were going to do. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I need to improve my personal I.T. skills to make the best use out of it. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

Not really solving any problems, but the benefits are quality leads. Review collected by and hosted on G2.com.

Susie L.
SL
Sales Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Market Leader?

The website is very good. The leads come in promptly and most of the time the information is correct. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Sometimes the buyers/sellers put in bogus info but that is common for on line leads. Review collected by and hosted on G2.com.

Recommendations to others considering Market Leader:

It is very user friendly and the information is easily displayed Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

No problems really. I have received good leads that I am cultivating. Review collected by and hosted on G2.com.

EM
Real Estate Agent
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Market Leader?

Nothing, everything was terrible with their service. I am appalled their overall rating is 4 stars. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I am so disappointed I got scammed into using MarketLeader. The leads are absolutely horrible. I called and emailed every single lead that came in multiple times. I received one email response during my whole term. The platform shows if the leads are opening their emails, 90% did not. I had to return close to 30 leads because they were fake accounts (why am I responsible for digging into fake accounts). I called after two months and tried to cancel and they would not let me. After my 6 month contract was up, I then started getting billed on a month to month bases (price went up too). When I saw I got charged at the beginning of the 7th month, I instantly called and told them I did not want the 7th month (I had previously requested cancel multiple times). They told me I did not request cancel is the correct timeframe and that they would not refund me. They straight up robbed me of a lot of money. I can not believe how terrible this entire experience was. If you are reading this before committing, I beg of you to not use their service. So bad. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

I solved zero problems with Market Leader. They created an abundance of problems for me. Worst service I have ever received. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Market Leader?

There was nothing at all that I liked. M Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Gave false leads & out of area requests. Review collected by and hosted on G2.com.

Recommendations to others considering Market Leader:

They're out for their financial gain not yours. Told that I could cancel if not satisfied in 3 months, never happened. Always placed blame of not being successful on agent. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Market Leader?

Nothing, terrible leads and worse customer service. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I was overpromised great quality and heavily filtered leads, however they were no better than a cold call, IF they even had a phone number. I now run my own ads and get leads for 1/10 of the cost I paid Market Leader. I tried to cancel and was told I had to email and confirm my cancellation to not be charged. I then realized I should at least transfer all of these leads to my CRM so I don't lose them once I cancel. They cancelled my membership without my confirming or signing to cancel and deleted all of my leads. I spoke with their managers Avery and a few others, he promised they'd try to help and would call me right back. I said I'd prefer to wait on hold, he insisted he'd call back in 15 minutes. Avery never called back. What a waste of $2,000. LEARN FROM MY MISTAKE! LEARN TO RUN YOUR OWN ADS! Review collected by and hosted on G2.com.

Recommendations to others considering Market Leader:

Don't waste your money, find another company or learn to run your own ads! Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

I realized that their customer service team is not interested in rectifying the situation and my time on the phone with them trying to come to a resolution was a waste. Review collected by and hosted on G2.com.

MO
Broker/Owner, Odegard Real Estate Group
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Market Leader?

Ease of use, particularly the website. It's simple and adaptable to mobile and desktop, which is where 95% of buyers will be searching. Not a lot of frills, but who needs them, really? Simple, easy to navigate for the consumer. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I find the campaigns a bit confusing, but then again, it's up to me to take the tutorials and figure it out. Review collected by and hosted on G2.com.

Recommendations to others considering Market Leader:

Give it a serious look. It's affordable, easy to use and makes your marketing look polished and professiona. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

Problem solving: increasing my digital footprint, and having a website/CRM/email and text capabilities all in one. Benefits: it's nice to be able to refer clients to my website for information (eg., Client Resources page that I was able to create). It's also relatively inexpensive, especially compared to other programs.

My former brokerage, Keller Williams, integrated Market Leader within the brokerage and encouraged it's use. I regret that I didn't fully appreciate it when I had it for free. After I started using it, I realized how great it was and took it with me to my next brokeage. Review collected by and hosted on G2.com.

Rhonda B.
RB
REALTOR®
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Market Leader?

The CRM is easy to use and keeps track of all emails sent out. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I wish that a phone number was required of the customers. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

The CRM helps me keep up with the customers until they become clients. Review collected by and hosted on G2.com.

Peter B.
PB
Broker / Principal Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Market Leader?

The feeling of hope when I initially set it up. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Lack of response, lack of results, inability to finish setting my service up. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

We received a few appointments but none were valuable. Out of the 3-4 appointments set each week, most were no-shows. Out of the contacts we were able to reach, many were not even close to being buyers. Many of the people on the other end of the line were confused in some way as to why we were calling. Ive never had to cold call, but I can imagine this type of response is what you'd expect to receive from a random list of phone numbers with no real qualification or standard. Review collected by and hosted on G2.com.