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256 Market Leader Reviews
Overall Review Sentiment for Market Leader
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Their was nothing about Market Leader leads or the customer service that was positive. Review collected by and hosted on G2.com.
The lead and service setup from the beginning was poor and low effort. I was being sent leads for homes that were over an hour away and in some cases, not even in my state. I made the salesperson aware of it and then even the account manager, and they explained how it worked, but I found the explination unacceptable. When I asked to speak with a manager, I was told there was no manager that would talk to clients. I asked for leads to be turned off because they were also advertising sold listings, and they refused. It has been a terrible experience. I've been with Market Leader for 6 years approximately, and after this month, I will never do business with them again. Review collected by and hosted on G2.com.
Market Leader is my "go to" Buyer Lead for the Delaware Beaches. I obtain maximum info and am able to set up accounts and leads. Yong Son was my Market Leader Rep that helped reset my account to better maximize my ability to obtain buyer leads. Review collected by and hosted on G2.com.
I don't dislike anything about Market Leader Review collected by and hosted on G2.com.
When they are trying to sell you their leads at extortionate pricing they are friendly. Once you have an issue with their leads, supervisors are impossible to get ahold of. Try to call any of their 800 numbers before signing up with them or their physical headquarters location (which they do not have a contact number for) You will never be able to reach support when you have an issue. They turn unprofessional and unresponsive in a heartbeat. They are your best friend when signing up. After you have the program, good luck! You are signed into a minimum of six months with poor leads and the most horendous customer service. Review collected by and hosted on G2.com.
The lack of quality leads, The exrortinante pricing, poor customer service, and unprofessional staff are my major issues with this scam company. They will be your best friend until you have an issue, then they will ghost you. Any company that doesn't allow you to try their program first, prior to signing a 6 month program should be a huge red flag. After two weeks of trying to get a hold of a supervisor, someone finally called me back. I let them know I would be leaving an honest poor review. He laughed and said we already have thousands of bad reviews and that is not stopping us, we will be around tomorrow. Wow. Stay away ar all costs and save yourself the hastle, money, and time. There are other lead generation services that are legit. I am perplexed by any decent review on them here and would question their validity. Review collected by and hosted on G2.com.
I have been using Market Leader since 2018 and the rewards outweigh the cost. I have gotten quality leads. The customer support team has been quite helpful if you have a problem. Review collected by and hosted on G2.com.
The downside is getting a lead that is not interested in buying anytime soon. Review collected by and hosted on G2.com.
Hopefully it will produce the leads I need to help grow my business. Review collected by and hosted on G2.com.
I don not have any dislikes as my onboarding process is still in the process. Review collected by and hosted on G2.com.
The fact that Market Leader CRM does all the functions that I would expect from it. Nurtures are automatic, tasks are automatically sent to the app and my dashboard. Review collected by and hosted on G2.com.
I am not always sure what is connecting to it, and what IT is connecting to... Review collected by and hosted on G2.com.
