Market Leader Reviews & Product Details - Page 2

Absolutely nothing! Their customer service is weak and they lie about what they're trying to sell you. Review collected by and hosted on G2.com.

They overpromise and underdeliver on all their products. We had their "House Values" product for quite a while and every month, we would have to let them know how much they'd underdelivered by. If we forgot, then we just got overcharged. Then we made the mistake of signing up for a product they call "Network Boost." Supposedly these were "buyer leads" - but every single person who responded was a renter because their ads simply said "available properties." We asked them to please state that the homes advertised were "for sale" and they said they can't do so. They are unresponsive, difficult to deal with and they promise things you won't get. DO NOT SPEND YOUR MONEY WITH MARKET LEADER! Also - unfortunately, you can't set it up so that emails from you will come from your regular email address or that they'll be directed to your regular website. It's all shadow emails and a weird wannabe Market Leader website. Seriously don't work with this company. They are terrible! Review collected by and hosted on G2.com.

I love the marketing campaigns. You don't have to put together your own monthly newsletters, which is much harder than you can imagine. Market Leader does it for you. Clients can interact with you directly without having to opt in. This keeps an open line of communication. Also, screen is easy to view and website is user friendly. Support people teach you technology and they ALWAYS answer the phone! Review collected by and hosted on G2.com.

Nothing to dislike. I don't have anything negative to say. The cost is right down the middle. Not too high and not low, but fare for what you get. I will say a lot of CRM websites dont have auto campaigns. Good Luck trying to do your own. Like I said, Market Leader does it for you. Review collected by and hosted on G2.com.

Their smart plans for following up are pretty decent and get good traction. Review collected by and hosted on G2.com.

1. Customer Service is the worst I've ever experienced from a business. (and their cancellation policy is borderline a scam, even after your contract is up, make sure you understand what it is before you start and get it in writing)

2. Leads are below par and below average. We wouldn't get market leader if it was free, the leads aren't worth the time.

3. You can't transfer the phone number and email automatically to my CRM (Lofty) Review collected by and hosted on G2.com.

I enjoy the organization and easy use of Market Leader. I really love the email blasts that go out to my clients as well! Just a great overall system! Review collected by and hosted on G2.com.

I really don't have many dislikes about Market Leader. Review collected by and hosted on G2.com.

Service isn't worth it, don't do it. Save your money!! Review collected by and hosted on G2.com.

Service isn't good after your signed up. I just talked to a gentleman that started lecturing me about why I signed up. I requested to cancel my service and then the lecture started. Bottom line, I'm not happy with your product and would like to cancel my contract. I will also pass this information on to other agents I've spoke to who inquired about the company. Review collected by and hosted on G2.com.

Nothing. Complete waste of money. Stay away Review collected by and hosted on G2.com.

Zero return on ROI & bad service. They claimed my account manager had left there company which is why communication was poor. Not one lead was even close to a sale much less a conversation. And when I told my account manager I was cancelling (over the phone) he just said ok they will cancel my account. Then when I got another charge I emailed him and repeated mybrequest to cancel my account. But then I kept getting recurring charges. No response. Then I called again and they said he had quit and i officially have to log my csncellation on their wegsite log in. and then I had to wait for a response. Then like a week later i called asking for status. They said it was never received an send email again. Meanwhile 3 weeks had passed and they charged me for the previous month and then the current month because they also have that bull shit rule they need 30 day notice to cancel. So they can just take more of your money for a non service. I even sent them the email I had sent to the no longer existing account manager as proof I was trying to cancel service.

Just a garbage company no wonder my account manager quit (and left me hanging). Review collected by and hosted on G2.com.

They have a systematic method of capturing real leads. Their team members are awesome too and I have come to actually know people on their team (not simply a 1-800#). Reeve and Charles have been extremely supportive in helping me work through some of my challenges and providing guidance based on their expertise. Unlike other sources that send hundreds of crappy leads with 0% conversion, Market Leader send fewer (and costlier) leads, but conversion rates are higher. 2.5% is my personal success rate using ML (meaning if I call 100 ML leads, 2-3 transactions will come from that). Review collected by and hosted on G2.com.

The cost of market leader is high but once transactions hit, this becomes a non-issue.

One area for improvement on the seller leads is to make it easier to stop the automated emails once I am already engaged with a prospective customer. I can be confusing to the customer if we've already talked and auto emails are still being sent as if we had not talked yet. I tried removing a customer from the drip emails but it didn't work. Hopefully there's a simple way to fix this.

Also, an actual app would be great for future consideration. Review collected by and hosted on G2.com.

User freindly website. My Clints love to interact with my website. Review collected by and hosted on G2.com.

I understand it's business, but to many add ons to pay for Review collected by and hosted on G2.com.

The only thing I can say that is good about market leader is that I am done with them. I called on the first of the month to cancel the following month, and they said because I called after the first, I was responsible for the following month as well. Review collected by and hosted on G2.com.

No: Support, vetting, communication, happy to take all your money and produce no results Review collected by and hosted on G2.com.

The leads aren't terrible but not great. Review collected by and hosted on G2.com.

Do your homework on this company. Sales agents say one thing and the service provided is completely different. I called them numerous times to get our advertising changed and it took months and it’s still not the way we originally discussed. They also claimed leads were able to be linked to Chime CRM which they were not via API. I had a 6 month contract with them where they claimed to waive the first month of service, since then they have charged me additional months. My “account manager” has never reached out until I requested to end my service, I never spoke to an account manager as they told me I would hear from one through out my subscription. I have requested to speak to someone with their legal team and no response. I hope this review reaches someone who is thinking about using them because they plug everyone into the same generic ads and collect peoples money. Review collected by and hosted on G2.com.