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Market Leader Reviews & Product Details - Page 16

Market Leader Overview

What is Market Leader?

A pioneer in real estate lead generation and customer relationship management systems, Market Leader uniquely offers the power of several cutting-edge tools in one seamless solution – including a lead-generating website, full-featured marketing center, and robust CRM – with automated technology to simplify and grow your business. More than just an impression, Market Leader’s leads products distinctively offer a guaranteed number of exclusive monthly leads, not shared with other agents.

Market Leader Details
Languages Supported
English
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Product Description

Market Leader provides innovative online technology and marketing solutions for real estate professionals


Seller Details
Year Founded
1999
HQ Location
Bellevue, WA
Twitter
@Market_Leader
11,748 Twitter followers
LinkedIn® Page
www.linkedin.com
232 employees on LinkedIn®
Description

Founded in 1999, Market Leader wrote the book on lead generation and technology in the residential real estate industry. Today, Market Leader provides innovative cloud-based technology and marketing solutions for real estate professionals across the United States and Canada. The company serves thousands real estate agents, brokerages and franchisors, offering complete end-to-end solutions that enable them to grow and manage their businesses. Market Leader's subscription-based real estate marketing software – including websites, CRM, a marketing center with automation and thousands of professionally designed assets, and lead generation services – is powered by Smart Lead Technology, and helps customers generate a steady stream of prospects, plus provides the systems and training agents need to convert those prospects into clients and meet their transaction goals. For more information on Market Leader, visit www.marketleader.com.


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Overview Provided by:

Recent Market Leader Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.5 out of 5
"Terrible Best to Avoid"
Nothing. They are a terrible company. Just read review on Reddit and google them.
Darien S.
DS
Darien S.Small-Business (50 or fewer emp.)
0.0 out of 5
"You don't get what you pay for!"
Absoluty nothing. Worst service I have ever signed up for in almost 10 years of Real Estate.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"The worst company I have ever used."
I do not like anything about this company. They try to manipulate the terms of their contracts to make their customers pay more than what they are ...
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Market Leader Media

Market Leader Demo - Market Leader
Full-featured consumer website, CRM, and marketing center -- on any device.
Market Leader Demo - Market Leader
Professionally designed CMAs and Marketing Center
Market Leader Demo - Market Leader
Powerful automation to nurture leads into clients
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Have you used Market Leader before?
Yes

Video Reviews

256 Market Leader Reviews

3.2 out of 5
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256 Market Leader Reviews
3.2 out of 5
256 Market Leader Reviews
3.2 out of 5

Market Leader Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Market LeaderQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Kristina McCann E.
KE
Broker Associate
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Market Leader?

There wasn't really anything I liked about this service. They locked me into a contract (12 months) and even though I expressed that the leads were average at best...they wouldn't let me out of my contract. Now, mind you - I am a diligent online lead "worker". It is my specialty. And these leads were far, far, far below average. Never mind that though! Any company who literally won't let you out of a contract with even a 90 day "you meet me and I meet you service" is obviously trying to lock you down into a disreputable service. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

See above. There was literally nothing I liked about this firm. I tried to get out of my contract after being about 60 days in and consistently expressed my desire to get out of the product. Review collected by and hosted on G2.com.

Recommendations to others considering Market Leader:

Stay away from ANY company that would force you to maintain a contract you're not happy with! Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

None! Literally none and I buy leads from EVERYWHERE. The web interface was extraordinarily average, too. STAY AWAY. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Market Leader?

The MLS searches my customers can do, through my market leader CRM back end dashboard Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Registering multiple domain names to point to the same website, is somehow not allowed. I do not understand why, as I would like to use a few other domain names to point to my website. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

Registering multiple domain names to point to the same website, is somehow not allowed. I do not understand why, as I would like to use a few other domain names to point to my website. Benefits for customers to search the IDX MLS listings and CRM system follow up. Review collected by and hosted on G2.com.

Response from Shara Maurer of Market Leader

Hi Christina - thank you so much for your review. We appreciate you taking the time to share your experience with our products!

We're glad you're happy with the search capabilities your Market Leader website provides your clients, as well as the insights you get through your CRM and dashboard.

Apologies if you've had issues pointing multiple domains to your Market Leader website - GOOD NEWS! Many agents on our platform point multiple domains to their ML website and is definitely something we can help you with. This is typically setup through the registrar where you've purchased the domain, but we're happy to walk you through that process! Give us a call at (877)450-0088 and we'll get you taken care of.

Again, thank you for taking the time to share your experience!

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Market Leader?

Very good CRM customer relationship management system; easy to use email campaigns, marketing through website, blogs etc... Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Have not received enough leads to the website yet, and SSL certificate cannot be issued for more than one domain name for the same website, through market leader after I requested it. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

Very long hold times on the tech support line Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Market Leader?

Keeps me on top of mind with potential and past clients as well as my sphere automatically and I do not have to even think about it since it's automatic. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Set up and learning are probably the only things I dislike Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

Keeping on top of mind and the benefits that come with follow up and staying in touch Review collected by and hosted on G2.com.

Margaret B.
MB
Associate Broker-Residential Sales "Sells NY Team"
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Market Leader?

Database is organized. Recent contacts are there as soon as you log in. I can see what they have been looking at so I can call them with intelligent conversations. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I have trouble marketing my exclusive listings and getting them added to my featured property. Review collected by and hosted on G2.com.

Recommendations to others considering Market Leader:

I have a 4 person team. In terms of marketing, everything is branded to the team, maintaining my systems & requirements as far as client care. Each agent's marketing is customized with their information so the client is in touch with their specific agent. Every touch remains personal. As a team leader, I can see the activity and correspondence with each agent & client. This helps me with training and conversion conversations for each team member. The agent using the database is able to prioritize their pipeline in terms of appointments. The clients receive the information they need and do not feel harassed by their agents. We follow up and they actually reach out to us when they are ready to implement their search. I am able to transfer the leads between agents as well so the work load is better managed. I can file transaction paperwork, send emails to specific groups, utilize campaigns and newsletters as part of my follow up and contacting my database. The mobile feature assists me in responding to a contact while I am on the road. The ability to sink your goggle contacts on your phone is a great way to keep your contact manager growing! I'm always adding additional options offered to me or tweaking something that was already in place.Market Leader offers training videos that give you fantastic ideas. Implement at your pace! My business has grown tremendously and my team loves the fact that I can provide this system to them! Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

I can see the number of contacts my team members are working with and can see the follow up. Review collected by and hosted on G2.com.

Response from Shara Maurer of Market Leader

Thank you so much for your review, Margaret! You may have learned that shortly after you left your review we released our Listing Marketing Automation feature, that makes marketing your exclusive listings a breeze.

We appreciate the time you took to share your Market Leader experience with others!

Mary L.
ML
Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Market Leader?

Being able to engage with the customer with ease! User friendly website! Building a pipeline of potential clients! Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Can't think of anything.I cannot say enough good things. Review collected by and hosted on G2.com.

Recommendations to others considering Market Leader:

Invest in this product and you will see your business grow! Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

Guarantee business each year! Review collected by and hosted on G2.com.

Henry H.
HH
Realtor
Real Estate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Market Leader?

Easy to follow format. Very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Buyers must give valid e mail or phone or they can not register. Some buyers leave no contact information Review collected by and hosted on G2.com.

Recommendations to others considering Market Leader:

Try it, you'll like it. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

Keeps my time line with clients up to date. Lets me prioritize my buyers and helps me keep them in a specific price range.. Review collected by and hosted on G2.com.

DS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Market Leader?

Maintaining contact with a focused email or direct print campaign that is focused on the clients interest as either a buyer or seller. The CRM system allows me to see when a client checks the website and opens an email. Looking for some new and fresh idea's? Market leader training provides excellent webinar based training. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I've been using Market Leader for 3+ years with and find that most of the issues I've raised over the years have had a solution provided. Often I find a very large Zip code I work needs to be broken down with mapping. Review collected by and hosted on G2.com.

Recommendations to others considering Market Leader:

Compare it for 90 days with current solution. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

Maintaining contact with new prospects acquired through my website SEO, leads purchased through all the leading suppliers and importing contacts from other sources. Review collected by and hosted on G2.com.

Katherine R.
KR
Professional Realtor
Insurance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Market Leader?

Ease of use and lead generation. I receive several leads a week on this program. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I wish we had a way to get phone numbers also. (Can't register without it) Review collected by and hosted on G2.com.

Recommendations to others considering Market Leader:

If you need a good lead generation program, consider Market Leader. Easy to use and lots of leads received. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

More leads Review collected by and hosted on G2.com.

Jennifer Z.
JZ
Realtor
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Market Leader?

Interface and customer service. Ryder is amazing. She is always available. I gave gotten several listings from my leads, also. The interface is easy to use and the update is even better. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Why can't leads be free? Lol! I love the product. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

Needing leads and a great website. Review collected by and hosted on G2.com.