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Market Leader Reviews & Product Details - Page 10

Market Leader Overview

What is Market Leader?

A pioneer in real estate lead generation and customer relationship management systems, Market Leader uniquely offers the power of several cutting-edge tools in one seamless solution – including a lead-generating website, full-featured marketing center, and robust CRM – with automated technology to simplify and grow your business. More than just an impression, Market Leader’s leads products distinctively offer a guaranteed number of exclusive monthly leads, not shared with other agents.

Market Leader Details
Languages Supported
English
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Product Description

Market Leader provides innovative online technology and marketing solutions for real estate professionals


Seller Details
Year Founded
1999
HQ Location
Bellevue, WA
Twitter
@Market_Leader
11,748 Twitter followers
LinkedIn® Page
www.linkedin.com
232 employees on LinkedIn®
Description

Founded in 1999, Market Leader wrote the book on lead generation and technology in the residential real estate industry. Today, Market Leader provides innovative cloud-based technology and marketing solutions for real estate professionals across the United States and Canada. The company serves thousands real estate agents, brokerages and franchisors, offering complete end-to-end solutions that enable them to grow and manage their businesses. Market Leader's subscription-based real estate marketing software – including websites, CRM, a marketing center with automation and thousands of professionally designed assets, and lead generation services – is powered by Smart Lead Technology, and helps customers generate a steady stream of prospects, plus provides the systems and training agents need to convert those prospects into clients and meet their transaction goals. For more information on Market Leader, visit www.marketleader.com.


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Overview Provided by:

Recent Market Leader Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.5 out of 5
"Terrible Best to Avoid"
Nothing. They are a terrible company. Just read review on Reddit and google them.
Darien S.
DS
Darien S.Small-Business (50 or fewer emp.)
0.0 out of 5
"You don't get what you pay for!"
Absoluty nothing. Worst service I have ever signed up for in almost 10 years of Real Estate.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"The worst company I have ever used."
I do not like anything about this company. They try to manipulate the terms of their contracts to make their customers pay more than what they are ...
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Market Leader Media

Market Leader Demo - Market Leader
Full-featured consumer website, CRM, and marketing center -- on any device.
Market Leader Demo - Market Leader
Professionally designed CMAs and Marketing Center
Market Leader Demo - Market Leader
Powerful automation to nurture leads into clients
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Have you used Market Leader before?
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Video Reviews

256 Market Leader Reviews

3.2 out of 5
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256 Market Leader Reviews
3.2 out of 5
256 Market Leader Reviews
3.2 out of 5

Market Leader Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Market LeaderQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Lauren W.
LW
Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Market Leader?

The training available and the access to app Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Not all contacts are required to input their phone number Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

This is my first month with Market Leader and I'm still waiting to see how it turns out. Review collected by and hosted on G2.com.

PG
Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Market Leader?

I really like the outstanding customer service. Spencer D. is great! Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

There are a couple small formatting errors in my website information that I have yet to contact their support crew for but that is not a big deal! Review collected by and hosted on G2.com.

Recommendations to others considering Market Leader:

Don't hesitate. It is money well spent and much more affordable than other lead generation services. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

I am getting more sales leads, which is awesome! Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Market Leader?

their story to get you in was good there performance was terrible after a year Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

i was lied to by a representative about cancellation and tricked into buying more on the assumption i could cancel the existing when i did they changed their story of course and have been as usual a lot more aggressive to get approx $2500 than all my calls to get what i bargained for Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

none they only want money and not to provide what i bargained for their agent even admitted i was short changed and never heard from him again

dont waste money with these people Review collected by and hosted on G2.com.

SM
Real estate agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Market Leader?

This is an easy platform to navigate and leads come to you. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I have not found a downside to using Market Leader. Review collected by and hosted on G2.com.

Recommendations to others considering Market Leader:

Try it; you won't be disappointed. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

I am using it to generate more leads and so far it has been beneficial. Review collected by and hosted on G2.com.

Marcus. B.
MB
National Brokerage Manager - West
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Market Leader?

They have a decent platform to manage a website. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I spent a year paying for leads from their platform - the leads were not good and not a single lead turned into an actual workable contact. I continued however using their website platform - paid up front for 12 months. In the last year about 6 months into my pre-paid period, my website was taken down from their platform - no notice - no explanation. I sent an email (was not able to find a single way to contact them via phone) inquiring why my site was down. I got one response asking me to clarify what brokerage I was with and I responded same day - that was the last I heard. I have now emailed multiple times asking for additional info and had ZERO response, they are simply ignoring me. I paid for 12 months - got 6 and cannot get a response as to why they took my site down or about getting a refund for the months my site is not up that I pre-paid for. When they wanted to sell me leads the called me non-stop trying to get me to give them more money - when they failed to provide the service I pre-paid for they cannot respond to any communication. Review collected by and hosted on G2.com.

Recommendations to others considering Market Leader:

Do not waste your money - horrible support and low quality leads. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

Have not solved any problems with them as they refuse to respond to me - at this point I see ZERO benefit in their service and would discourage anyone that asked from wasting their money. Review collected by and hosted on G2.com.

Wayne L.
WL
Sales and Customer Service
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Market Leader?

There was nothing that was helpful or useful! The leads are horrible! 70%+ leads have no phone numbers. The leads that do have numbers only 10% are working. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

The leads are horrible! Worthless is how I would best describe the system. The programs description is nothing like the product that is delivered. 70%+ leads have no phone numbers. The leads that do have numbers only 10% are working. I got only 2 responses back from the hundreds of emails I sent. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

I was not able to get any help or recourse from ML! The representative that I spoke with was my "account manager", his name is Avery Lee. He told me I was obligated for one year. He then told me that I could opt out after 6 months, then he told me if I tried it for 3 months, "really tried it" he would let me cancel. This is an expensive SCAM avoid at all costs. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Market Leader?

I can't speak too much on the platform itself because I am new to using it, however Kaylyn from Market Leader has been amazing to work with. She had to answer so many questions for me and always gave a very pleasant and prompt response. We had to change what service I was going to be using super last minute, and Kaylyn worked with me every step of the way. I really appreciate her going out of her way for me! Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I am brand new but leads are coming in already with fake emails. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

Nothing at this point. Benefits- platform is easy to use and keep track of. Review collected by and hosted on G2.com.

Verified User in Real Estate
CR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Market Leader?

I like that they take my money and refuse to cancel when asked to cancel. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Everything. Horrible service. 5-9 leads for the price you pay per month compared to others that provide 25-75 leads per month for the same cost. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

Nothing. The problem I'm trying to solve now, is how to cancel and not give them my money anymore month to month. I have another CRM system I am using, so ML's crm is worthless and have no value to me, just the leads - 4 leads in the past 30 days in unacceptable. over promising and underdelivering. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Market Leader?

My intial call with Elaini was impressive. Elanini's communication style is impressive, as she describes the products and services. Likewise she maintained excellent follow up and continued dialague. From a product standpoint the full service CRM with automatic communication and client management is impressive. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Many client leads come with wrong numbers, or phone numbers that are not valid. If there was a method to validate the phone number during registration that would be awesome. Also, If there was a method of having monthly news letter templets state specific would improve for relavant local infomation that is already pushed to perspective clients within the CRM. Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

Building prospective clients to purchase. This week I modified my agreement to get exclusive listing leads for potential sellers. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Market Leader?

There are absolutely no redeemable qualities to speak of with this company Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Overpriced, Empty Promises, Fake Leads, Incomplete information on leads, Leads are not "qualified", Sales people are pushy, Collections are aggressive, Most of the leads do not have the correct contact info on them and are generated by "Bots" Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

They do not solve any problems. They create frustration and aggravations and then question your own professional abilities. Review collected by and hosted on G2.com.