Maple CRM Pros and Cons

The platform is intuitive and makes managing leads, tracking follow-ups, and setting reminders straightforward, saving our team time and effort. Its contact management feature is well-organized, which has been beneficial in segmenting and prioritizing leads effectively. The reporting tools, while basic, provide insights into performance metrics that are useful for team evaluations. Review collected by and hosted on G2.com.

They can keep updating themselves with the latest softwares & databases Review collected by and hosted on G2.com.

Maple CRM helps us to manage the customer data well organized. As a B2B financial services company, managing client data effectively is utmost important to us and a good data management tool was essential to us and thus we have tied up with Maple CRM. Maple CRM truly deserves praise for its reporting and analytics building capability. The built-in reporting tools provide valuable insights into our customer analysis efforts, allowing us to identify trends, measure performance, and make data-driven decisions to optimize our strategy.

Maple CRM's onboarding process was efficient, and their support team is always on standby to assist us. We've been utilizing Maple CRM for 5 years now, and it's been instrumental in our business process automation now. Review collected by and hosted on G2.com.

Nothing much, Maple crm is a perfect tool Review collected by and hosted on G2.com.

It was difficult to manage all the leads we are getting from different sources, Maple CRM has helped us to divide the leads into different categories so that we can prioritize the leads accordingly.

Maple CRM has made the process of generating and sharing the quotation with the client a lot easier.

I would say the most interesting feature provided by maple crm is the daily work report of all sales executives, this helped us to track the employee performance.

How do you rate the support from Maple CRM Team?

The support team has helped us a lot in onboarding process, and are very quick to resolve any issues also.

We are using Maple CRM from past 6 months and we are really happy with the support we get from Maple CRM team. Review collected by and hosted on G2.com.

The quality of logo in the quotation was low at first, took time to increase the quality apart form that everything looks good! Review collected by and hosted on G2.com.

Maple CRM helps our sales executives to easily learn the application and start using it from day one. Mobile app is handy and helps them when they are on the move.

Also they are happy that they dont have to submit their daily status report, instead Maple CRM will generate and send it automatically on daily basis Review collected by and hosted on G2.com.

Nothing to mention as a drawback.

But analytics can be improved in the CRM system to help the top management Review collected by and hosted on G2.com.

Ease of implementation

Ease of use

Excellent customer support

Features are sufficient for an engineering industry requirement

Very friendly staff as they have tremondous patience and responses have been always very prompt. Review collected by and hosted on G2.com.

Maple CRM could provide a quick reference manual.

I don't say this as a 'dislike' but there is a scope for improvement for this excellent Sales CRM software. Review collected by and hosted on G2.com.

Maple CRM has significantly streamlined our immigration consultancy operations. Its user-friendly interface and robust features have enhanced our client management and communication processes. From organizing client profiles to tracking progress, Maple CRM offers seamless integration and efficient workflows. The customizable options allow us to tailor the system to our specific needs, ensuring a personalized experience for both our team and clients. The customer support has been exceptional, promptly addressing any queries or issues that arise. Overall, Maple CRM has been instrumental in optimizing our consultancy services, improving productivity, and enhancing client satisfaction. Review collected by and hosted on G2.com.

Required more intigration like: WhatsApp, Could Calling Review collected by and hosted on G2.com.

Maple CRM has been a game-changer for us at Communidocs! It's like having a trusted assistant by our side, keeping everything organized and running smoothly. From managing clients to staying on top of tasks. Thanks to Maple CRM, we are able to take our business more smoothly and in line with our customised process. Review collected by and hosted on G2.com.

Its meeting our current requirements and hence nothing to add now, probably in future Review collected by and hosted on G2.com.

It is very user friendly, and we can customize it as per our business requirement. also As support service is also good. Review collected by and hosted on G2.com.

To convert Account to Customer should also availbale in Mobile App. Can simplify the Quotation Preperation procedure. Review collected by and hosted on G2.com.

Maple CRM has revolutionized how we operate at Global Gateway! It's akin to having a dependable assistant that keeps everything in order and ensures smooth operations. Whether it's managing clients or keeping track of tasks, Maple CRM helps us run our business effortlessly and in perfect harmony with our customized processes. Review collected by and hosted on G2.com.

For Now | There is nothing to dislike.

it is a crucial part of our work. Review collected by and hosted on G2.com.

Easy to manage cx data

Reports

Opportunity tracking Review collected by and hosted on G2.com.

No such issue I have found so far. Salesforce CRM is little more advance what I have seen Review collected by and hosted on G2.com.