Top 10 ManageEngine Zoho Assist - Remote Support and Screen Sharing Alternatives & Competitors

Top 10 Alternatives to ManageEngine Zoho Assist - Remote Support and Screen Sharing Recently Reviewed By G2 Community

#1

TeamViewer
By TeamViewer
(3,367)4.5 out of 5
Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
Categories in common with ManageEngine Zoho Assist - Remote Support and Screen Sharing:
• ServiceNow Store Apps
• Remote Support
Try for free
See all TeamViewer reviews
#2

AnyDesk
By AnyDesk Software GmbH
(1,029)4.5 out of 5
AnyDesk is a fast remote desktop software that allows for new usage scenarios and applications that have not been possible with current remote desktop software.
Categories in common with ManageEngine Zoho Assist - Remote Support and Screen Sharing:
• Remote Support
Try for free
See all AnyDesk reviews

Sponsored
Cobrowse.io
(15)4.4 out of 5
Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.
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#3

RemotePC
By IDrive
(463)4.7 out of 5
RemotePC allows you to access and manage your far away computers anytime, from any device - given that the computer has an active Internet connection and the RemotePC application is installed on it. You can login to your office or home computer, manage your files and work on your computer - as though you were sitting right in front of it. You can also invite an associate to access your computer to work on a presentation or help troubleshoot.
Categories in common with ManageEngine Zoho Assist - Remote Support and Screen Sharing:
• Remote Support
See all RemotePC reviews
#4

LogMeIn Resolve
By GoTo
(439)4.4 out of 5
LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.
Categories in common with ManageEngine Zoho Assist - Remote Support and Screen Sharing:
• Remote Support
Try for free
See all LogMeIn Resolve reviews
#5

RealVNC
By RealVNC
(436)4.7 out of 5
VNC Connect enables you to remotely access and control your devices wherever you are in the world, whenever you need to. VNC has a widespread user base from individuals to the world's largest multi-national companies utilizing the technology for a range of applications.
Categories in common with ManageEngine Zoho Assist - Remote Support and Screen Sharing:
• Remote Support
See all RealVNC reviews
#6

JumpCloud
By JumpCloud Inc.
(3,051)4.5 out of 5
The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management.
Categories in common with ManageEngine Zoho Assist - Remote Support and Screen Sharing:
• Remote Support
Try for free
See all JumpCloud reviews
#7

NinjaOne
By NinjaOne
(1,829)4.7 out of 5
NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.
Categories in common with ManageEngine Zoho Assist - Remote Support and Screen Sharing:
• Remote Support
Try for free
See all NinjaOne reviews
#8

Atera
By Atera
(788)4.6 out of 5
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
Categories in common with ManageEngine Zoho Assist - Remote Support and Screen Sharing:
• Remote Support
Try for free
See all Atera reviews
#9

Datto RMM
By Kaseya
(645)4.5 out of 5
A proactive remote monitoring & management (RMM) that maximizes productivity.
Categories in common with ManageEngine Zoho Assist - Remote Support and Screen Sharing:
• Remote Support
Try for free
See all Datto RMM reviews
#10

Microsoft System Center
By Microsoft
(585)4.1 out of 5
Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.
Categories in common with ManageEngine Zoho Assist - Remote Support and Screen Sharing:
• Data Center Infrastructure Management (DCIM)
See all Microsoft System Center reviews

Sponsored
Cobrowse.io
(15)4.4 out of 5
Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.
Visit Website
Visit Website