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Major Tom Reviews & Provider Details

Alison S.
AS
Marketing Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Major Tom?

It's been a pleasure to work with Major Tom on a number of large-scale digital advertising projects. They have facilitated audience-focused, results-oriented campaigns that align with our brand’s overall strategic goals. They have done an excellent job collaborating with our teams and executing our nationwide campaigns effectively. Review collected by and hosted on G2.com.

What do you dislike about Major Tom?

Major Tom does an excellent job managing a large number of ongoing campaigns simultaneously. However, response times to emails can be slow in busy periods. Review collected by and hosted on G2.com.

What problems is Major Tom solving and how is that benefiting you?

Major Tom is helping us reach our target audiences via ongoing digital advertising campaigns to help grow our audience. Review collected by and hosted on G2.com.

Major Tom Overview

What is Major Tom?

A brand as great as yours deserves great marketing. Grounded in results, Major Tom helps your ROI and ROAS blast off with planning and performance under one roof. With us, you’ll get strategic innovation as well as top-tier tactical execution. That is why brands including PepsiCo, SAP, DoorDash, and Criteo partner with us. Your Major Tom team is made up of some of the brightest minds from all corners of the web. And, the people are custom-picked to suit your organization’s needs. By getting to know your brand inside and out, we can innovate on your behalf — it is why we favor long-term partnerships. Covering the full spectrum of strategy, marketing, development, and creative in New York, California, Vancouver, Toronto — and remotely — there’s a Major Tom team for you.

Major Tom Details
Languages Supported
English
Services Offered
Marketing (all), Web design & development, Branding, Advertising
Locations Serviced
Canada, United States
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Provider Description

Major Tom is a global marketing agency that transforms businesses for the digital age.


Seller Details
Seller
Major Tom
Year Founded
2000
HQ Location
Vancouver, CA
Twitter
@majortomagency
24,764 Twitter followers
LinkedIn® Page
www.linkedin.com
108 employees on LinkedIn®

Victoria S.
VS
Overview Provided by:

Recent Major Tom Reviews

Derek D.
DD
Derek D.Mid-Market (51-1000 emp.)
5.0 out of 5
"Consistently delivering exceptional digital marketing solutions"
What I like best about Major Tom is their strategic approach and the genuine partnership they offer. They take the time to understand our business ...
Silvian L.
SL
Silvian L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Fantastic Media Buyer to work with"
They're very professional, efficient, knowledgeable and organized.
Ryan P.
RP
Ryan P.Mid-Market (51-1000 emp.)
5.0 out of 5
"CPKC Women's Open"
It was great working with Major Tom once again to help bring our CPKC Women's Open to life! Their entire staff are great collaborators and understa...

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23 out of 24 Total Reviews for Major Tom

4.8 out of 5
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23 out of 24 Total Reviews for Major Tom
4.8 out of 5
23 out of 24 Total Reviews for Major Tom
4.8 out of 5

Major Tom Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Major TomQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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G2 reviews are authentic and verified.
Derek D.
DD
Principle, Growth Advisor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Major Tom?

What I like best about Major Tom is their strategic approach and the genuine partnership they offer. They take the time to understand our business goals and tailor their solutions accordingly. The team is highly responsive, proactive, and always transparent about what’s working and where we can improve. Their communication is top-notch, and I always feel like they’re as invested in our success as we are. Plus, they deliver results consistently, which gives me confidence in every project we collaborate on. Review collected by and hosted on G2.com.

What do you dislike about Major Tom?

Major Tom can be a bit expensive, and sometimes the detailed reporting can feel overwhelming if you’re not familiar with the technical side of digital marketing. That said, they’re always willing to explain things clearly, and given the quality of service and results they deliver, the cost feels like a solid investment. You definitely get what you pay for. Review collected by and hosted on G2.com.

Recommendations to others considering Major Tom:

If you’re considering Major Tom, I’d recommend being clear about your goals and budget upfront, as their services are top-tier and come at a premium. But if you're looking for a strategic partner that will deliver excellent results in SEO, paid media, and web development, they’re worth the investment. Be ready for detailed reporting and insights, which can be overwhelming at times, but trust that they’ll guide you through it. Overall, expect a dedicated, highly-skilled team that genuinely cares about your success. Review collected by and hosted on G2.com.

What problems is Major Tom solving and how is that benefiting you?

Major Tom is helping us solve a range of digital marketing challenges, including improving our SEO performance, driving effective paid media campaigns, and building high-converting websites. They’ve streamlined our digital presence, increased our visibility in search engines, and optimized our ad spend to maximize ROI. This has led to more qualified leads, higher conversion rates, and overall business growth. Their expertise has saved us time and resources, allowing us to focus on other areas of our business while knowing our digital marketing is in great hands. Review collected by and hosted on G2.com.

Andrew B.
AB
Director, Digital Services
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Major Tom?

We had a fantastic experience with Major Tom! The entire team was incredibly friendly and communicative, making sure we were always in the loop. They went above and beyond by having multiple team members attend to our needs, ensuring every detail was covered. Parkers strategy was spot on, and Seans copywriting was nothing short of exceptional. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Major Tom?

They changed our project manager halfway through, but it was more of a minor annoyance. Review collected by and hosted on G2.com.

What problems is Major Tom solving and how is that benefiting you?

Major Tom, a leading digital marketing agency, stepped in to address the challenge that SaleFish faced with its lack of a distinct identity, particularly in the online space. By leveraging their expertise in branding and digital strategy, Major Tom crafted a cohesive brand identity that not only resonated with SaleFish’s core values but also effectively communicated its unique offerings to a broader audience. Major Tom helped SaleFish establish a strong and recognizable digital footprint, setting the stage for enhanced customer engagement and business growth. Review collected by and hosted on G2.com.

Ryan P.
RP
Tournament Director, RBC Canadian Open
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Major Tom?

It was great working with Major Tom once again to help bring our CPKC Women's Open to life! Their entire staff are great collaborators and understand our goals and objectives and can help drive great results through thoughtful planning and execution. Review collected by and hosted on G2.com.

What do you dislike about Major Tom?

Not much i can say honestly, any challenges we had along the way were met with professionalism and together we discuss strategy adjustments if ones were required. Review collected by and hosted on G2.com.

Recommendations to others considering Major Tom:

They are the best at what they do. Be clear about what you want to accomplish with your project and they will devise a strategy to help meet those goals. Review collected by and hosted on G2.com.

What problems is Major Tom solving and how is that benefiting you?

Raise awareness for our Professional Women's Golf Event, the CPKC Women's Open. Our event takes place in a new Canadian market each year so Major Tom helps our marketing strategy by informing the market place of our event coming to town. Review collected by and hosted on G2.com.

Silvian L.
SL
Senior Manager, Experience
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Major Tom?

They're very professional, efficient, knowledgeable and organized. Review collected by and hosted on G2.com.

What do you dislike about Major Tom?

We haven't encountered any downside while working with Major Tom. When working with every new agency, there's always a learning curve, but they quickly adapted over the year and have been great to work with. Review collected by and hosted on G2.com.

What problems is Major Tom solving and how is that benefiting you?

Media Buy for a major sporting event that moves to a different city each year. Review collected by and hosted on G2.com.

Roxie L.
RL
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Major Tom?

Every single person I have come into contact with has been beyond nice, knowledgeable, and eager to be of service. They are also incredibly responsive via email and phone. They have an online ticket center for tracking work on any issues, which is very convenient. Review collected by and hosted on G2.com.

What do you dislike about Major Tom?

I can honestly say there has never been any issues with Major Tom. Review collected by and hosted on G2.com.

What problems is Major Tom solving and how is that benefiting you?

Major Tom provides top tier support, always. Together, we built a cohesive website that services B2C by funneling consumers to our dealers, and B2B with a secure login area to support our dealers in their sales. It was a complex site to map out, and has been very easy to expand over the past few years. Our company recently inherited nine more websites and they have been incredible at supporting us through the cleanup and migration. Review collected by and hosted on G2.com.

Omer Imran I.
OI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Major Tom?

We highly value proactive communication and transparency, which are hallmarks of their service. Review collected by and hosted on G2.com.

What do you dislike about Major Tom?

Slight room for improvement in communication consistency. Otherwise, Major Tom's performance has been commendable. Review collected by and hosted on G2.com.

What problems is Major Tom solving and how is that benefiting you?

We've had a fantastic experience with Major Tom over the past few years. Their paid media expertise has been a game-changer for our business. The team's strategic approach and deep understanding of our industry help consistently deliver positive results.

From Google Ads to social media campaigns to Connected TV, their proficiency shines. Major Tom is not just a vendor but a valued partner in our growth journey. I highly recommend it to businesses seeking a top-tier paid media agency! Review collected by and hosted on G2.com.

Erica L.
EL
Marketing Specialist
More Options
Validated Reviewer
Review source: Organic
What do you like best about Major Tom?

They are professional, responsive and our campaigns get good results. I also like that they're always presenting new options for us and are able to work within the provided budget. Review collected by and hosted on G2.com.

What do you dislike about Major Tom?

Campaigns can take a bit long to set up sometimes. Review collected by and hosted on G2.com.

What problems is Major Tom solving and how is that benefiting you?

Major Tom promotes our programs via our academic programs by paid social and search. Our ads generate leads which helps to boost our enrolment. Review collected by and hosted on G2.com.

Moriah S.
MS
Marketing Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Major Tom?

Major Tom is the digital advertising agency we use at my company. They're incredibly efficient and knowledgeable! We are so appreciative of their insight and support. Review collected by and hosted on G2.com.

What do you dislike about Major Tom?

Nothing! They work hard and they understand us. Review collected by and hosted on G2.com.

What problems is Major Tom solving and how is that benefiting you?

Major Tom is the digital advertising agency we use at my company. They're incredibly efficient and knowledgeable! We are so appreciative of their insight and support. Review collected by and hosted on G2.com.

Verified User in Real Estate
PR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Major Tom?

Major Tom's team is a pleasure to work with. They are responsive, professional, friendly, and always willing to help. This, along with their knowledge and resources, is why they have remained a leader in their industry. Review collected by and hosted on G2.com.

What do you dislike about Major Tom?

Nothing comes to mind, they have been great to work with. Review collected by and hosted on G2.com.

Recommendations to others considering Major Tom:

Major Tom's team is a pleasure to work with. They are responsive, professional, friendly, and always willing to help. This, along with their knowledge and resources, is why they have remained a leader in their industry. Review collected by and hosted on G2.com.

What problems is Major Tom solving and how is that benefiting you?

Strategic visibility in a competive market. Review collected by and hosted on G2.com.

Verified User in Higher Education
PH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Major Tom?

A great agency to work with and an important partner for our organization. The team is client-focused, highly responsive and works with us to reach our strategic goals. They work closely with us to understand outcomes, find solutions and identify new opportunities. I value the immense knowledge and expertise they bring to the table! Review collected by and hosted on G2.com.

What do you dislike about Major Tom?

No major issues experienced with Major Tom Review collected by and hosted on G2.com.

Recommendations to others considering Major Tom:

Be very clear on your project scope and timelines. Review collected by and hosted on G2.com.

What problems is Major Tom solving and how is that benefiting you?

Managing digital marketing campaigns Review collected by and hosted on G2.com.