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Magnus Health Reviews & Product Details

Verified User in Transportation/Trucking/Railroad
IT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Magnus Health?

Magnus is professional and provides endless support. Review collected by and hosted on G2.com.

What do you dislike about Magnus Health?

There is nothing negative I would have to say about Magnus. Review collected by and hosted on G2.com.

What problems is Magnus Health solving and how is that benefiting you?

Providing a safe secure learning evironment. Review collected by and hosted on G2.com.

Magnus Health Overview

What is Magnus Health?

Magnus Health facilitates coordinated student care by providing a streamlined way to collect, track and manage health information. Our web-based Student Health Record (SHR) solution is designed specifically for use in schools across the United States and Canada. Our clients include many of the most prestigious K-12 independent schools, public and private higher education universities, and community colleges. The company was founded in 2006 and is currently headquartered in Wakefield, Massachusetts. Magnus Health has a vast partner network, integrating with top SIS vendors including Veracross, Blackbaud, PowerSchool, FACTS, Finalsite and more.

Magnus Health Details
Product Website
Languages Supported
English
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Product Description

Magnus Health is a student health record management system serving private K-12 schools and higher education institutions.

How do you position yourself against your competitors?

Magnus Health equips schools with the tools they need to save time and money, reduce liability, improve emergency preparedness, and remain in compliance with HIPAA, FERPA, and state regulations. Our SHR is in use by thousands of school users including school nurses, athletic trainers, coaches, counselors, chaperones, and school administrators. Millions of parents, guardians, and students use our solution for form collection and compliance, as well as the personal mobile application for accessing their health record and receiving notifications and reminders. With dedicated support for both school staff and end users, Magnus Health ensures that your community has the resources they need to successfully update and track health information.


Seller Details
Seller
Veracross
Company Website
Year Founded
2003
HQ Location
Wakefield, US
Twitter
@veracross
487 Twitter followers
LinkedIn® Page
www.linkedin.com
228 employees on LinkedIn®
Description

Veracross is a comprehensive software solution designed specifically for private K-12 schools, offering an integrated platform that streamlines administrative processes, including student information management, admissions, billing, and communication. By centralizing data and enhancing collaboration among school staff, students, and families, Veracross aims to improve efficiency and engagement within educational institutions. For more information, visit their website at https://www.veracross.com.


MP
Overview Provided by:

Recent Magnus Health Reviews

Verified User
I
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Innovative"
Magnus is professional and provides endless support.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Magnus Health"
The ease of access and communication for parents. On our old system parents could not upload documents for records but now they easily can.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Magnus is great and user friendly!"
Tech support is always there to answer any questions you may have. They are also great about walking you through the process and making sure you ha...
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Magnus Health Media

Magnus Health Demo - Student Health Record
From the homepage, you can access student medical records.
Magnus Health Demo - Treatment notes
Quickly log treatment notes and share with authorized parents.
Magnus Health Demo - Medication administration
Track medication administration, dosage given, and request more pills when quantity is low.
Magnus Health Demo - Immunization compliance reporting
Pull smart list reports to see how many students need to take action and turn in forms.
Play Magnus Health Video

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Have you used Magnus Health before?
Yes

21 out of 22 Total Reviews for Magnus Health

4.2 out of 5
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Magnus Health Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Magnus HealthQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Eliana M.
EM
Athletic Trainer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Magnus Health?

I like how everything we need for the school is on one website and easy to navigate for the most part. The best part of Magnus is the costumer service. I was really stuck when I first started to use Magnus on a new job and they really helped me at the beginning , which was the best. Review collected by and hosted on G2.com.

What do you dislike about Magnus Health?

The ony downsides are the trackers and groups that I wish they had a how to video or something that you could always access to show you how to do it so you do not always have to call Review collected by and hosted on G2.com.

What problems is Magnus Health solving and how is that benefiting you?

Keeping all students updated on forms and which are expired and which are updated. It also helps me to print a excel sheet to see which students have forms that are missing Review collected by and hosted on G2.com.

Response from Meredith Paradise of Magnus Health

Hi Eliana! Thank you for your review, we greatly appreciate it. I'd love to chat with you further about your experience with Magnus Health as an athletics trainer! Let me know if you'd be willing to chat.

TH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Magnus Health?

Magnus provides Consisitaencey for charting among my several full time and sub nurses by using prefilled notes. Magnus makes keeping track of expired forms and automatic process. Magnus even emails remindners to families on whatever schedule I set so I can set it and forget it. We also use the Magnus app with teaher on field trips! Review collected by and hosted on G2.com.

What do you dislike about Magnus Health?

Its expenseive - still worth it but this limits it as an option for many schools. The new cusotmer servce IS HARD TO USE -- why cant we still just call someone - putting in tickets this way is more difficult adn sometimes we need an immedete help or answer. Review collected by and hosted on G2.com.

What problems is Magnus Health solving and how is that benefiting you?

consisitencey in charting. ability to quickly see visit log on speific children. DAILY MEDS are so much easier with magnus documentation Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Magnus Health?

Magnus is a great tool to store, organize and track student health data such as immunization records and nursing notes. Magnus has a great customer service team that is eager to help and fast to communicate. Review collected by and hosted on G2.com.

What do you dislike about Magnus Health?

Magnus has many features to help organize, search and track student health records. However, it is not very intuitive for the user to navigate. It may be helpful to the user to have a "How-To" use page and some pop up's on some of the Magnus features for both the medical professional and the parents. Review collected by and hosted on G2.com.

What problems is Magnus Health solving and how is that benefiting you?

Magnus is helping me track Influenza vaccines in the Early Childhood Division under Immunization Records. Currently, there is no option to assign the Influenza vaccine for a specific age group only. Magnus customer support team/IT team is working on a feature to be able to assign an immunization tracker for age specific groups within a school community, under the Immunization section that is linked to the CIR. Review collected by and hosted on G2.com.

TP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Magnus Health?

I love that I can message parents when I have completed my visit note. I like that it has all chart infomation like history, parent contacts, our sports department can use and I see thier notes and treatments. Review collected by and hosted on G2.com.

What do you dislike about Magnus Health?

Having to imput all the immunization. I also wish that when I am on the Student Medical Record, that when I click on OTC meds that it would list the dosage that can be given. My school has todlers to 12th grade and I have to go to a different screen to get the dosage. Review collected by and hosted on G2.com.

What problems is Magnus Health solving and how is that benefiting you?

No physical chart it is all electronic. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Magnus Health?

The ease of access and communication for parents. On our old system parents could not upload documents for records but now they easily can. Review collected by and hosted on G2.com.

What do you dislike about Magnus Health?

Only that on the back end you.cannot batch add documents when setting up. And that certain information is not sent back to veracross. Review collected by and hosted on G2.com.

What problems is Magnus Health solving and how is that benefiting you?

Being able to efficiently get health records and for the nurse to be able to admisitor medicine and chart Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Magnus Health?

The ease of documenting treatment notes and the ability to compile information across certain requirements or grades is helpful and time efficient. Review collected by and hosted on G2.com.

What do you dislike about Magnus Health?

I would love to have a way to automatically input immunizations or transfer them to another school. Review collected by and hosted on G2.com.

What problems is Magnus Health solving and how is that benefiting you?

For any problem I can always pull up tutorials on how to's if I don't know how to do something. If not, I submit a ticket and Magnus will either, do it for me, or provide me the information to do it from the administration role on our side. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Magnus Health?

Tech support is always there to answer any questions you may have. They are also great about walking you through the process and making sure you have what you need and know how to do it for future inquires. Review collected by and hosted on G2.com.

What do you dislike about Magnus Health?

Magnus has it's moment of being a little slow. Review collected by and hosted on G2.com.

What problems is Magnus Health solving and how is that benefiting you?

As a health center we are often trying to collect data in order to better suit the students and help us prepare for the following school year. We used the reports feature quite a bit to pin point what the needs are of the students. Also, it helps us to project what supplies and medications we will mostly likely need. We make sure we have those supplies at hand in order to better serve the student population. Review collected by and hosted on G2.com.

JL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Magnus Health?

When you can talk to support they are helpful in the moment but when I try to replicate what I learned I cannot. It doesn't work. Review collected by and hosted on G2.com.

What do you dislike about Magnus Health?

It is impossible to use. I cannot do anything without contacting support. And when support tells me how to do something by email I can never replicate their instructions. The instructions do not help and the help section was helpful the first week but they changed it and no the search in the help section may return over 100 results but not one single result has anything to do with whatyou were searching about Review collected by and hosted on G2.com.

What problems is Magnus Health solving and how is that benefiting you?

At the moment I am only using it for treatment notes. Because I cannot get anything else to work. Support tries but this system is very complicated and useless. For example, there are 5 places to search for epi pens and all 5 searches have different results. These are how many students returned in the searches: 6, 7, 13, 17, and 63. And each person you speak to gives you different directions and when they tell you they are going to look into it and get back to you they don't. There is only one person that answers the phone (the other times I had scheduled a training) and he is condescending and talks down to me each time. When I emailed the manager for help she sent the email to the person that talked down to me.

I have pretty much given up at this point. I thought I would never say this but I wish my school used paper database.

The whole Magnus Health system is set up very poorly and since I didn't set up our school it I don't know how it works. I tried watching the intro training videos but they were videos so when I copied exactly what they were doing and paused the video I got no results. I followed exactly what they did and I had zero results. And there isn't anyone to ask in a video. If I talk to someone in support I can talk to 3 different people and get 3 different ways to get the ino AND all 3 ways give me different results.

I am just extremely frustrated and asking support is useless because you get all sorts of different responses and they give you different results. Review collected by and hosted on G2.com.

Response from Erica Elwell of Magnus Health

We are sorry to hear about your recent experience, and we appreciate you taking the time to share your concerns. Our goal is to ensure that you have a positive and seamless experience with our software, and we will be looking into your specific concerns in more detail to help us better understand and resolve the challenges you’ve faced.

Veronique M.
VM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Magnus Health?

entering of student vaccines and building reports. Review collected by and hosted on G2.com.

What do you dislike about Magnus Health?

Allergy list need to have a better way to print the list everything is Excell format and not user friendly Review collected by and hosted on G2.com.

What problems is Magnus Health solving and how is that benefiting you?

Charting for students is clear and easy Review collected by and hosted on G2.com.

GG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Magnus Health?

Magnus is easy to learn and use. Magnus customer support is very helpful, and questions are always answered quickly. The ability for parents to upload documents, even from their phones, is great. Increases compliance. Review collected by and hosted on G2.com.

What do you dislike about Magnus Health?

The only downside is that teachers and other staff do not have access because of confidentialty, however, this is really not a downside since confidentiality is crucial. There are ways to get teachers the information they need, like Magnus 911 cards, etc. Review collected by and hosted on G2.com.

What problems is Magnus Health solving and how is that benefiting you?

Magnus helps with immunization management and compliance. Review collected by and hosted on G2.com.