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Lumen Advanced Managed Services Reviews & Provider Details - Page 2

Lumen Advanced Managed Services Overview

What is Lumen Advanced Managed Services?

CenturyLink® Managed Services provides skilled IT professionals across a variety disciplines to help you get the most from your IT ecosystem. Leverage skilled and experienced technical specialists, support managers and technical advisors to manage your network, hybrid hosting environments, applications and business continuity strategy and execution. Network Management – our network technicians can help maintain and manage your network ecosystem so your IT team can focus on innovating your core business offerings. Get the most from every mile, ensuring that your network is secure, reliable, and connecting your business to your partners and customers. Infrastructure Management – To keep pace with today’s rapidly changing technology, you need a trusted infrastructure partner helping you align your legacy and modernized IT infrastructure systems with your business objectives. Embracing a managed IT infrastructure model allows you to deploy modern technology reliably with the assurance it will respond to your business needs. CenturyLink IT experts can manage your infrastructure on-site or remotely, so that your systems keep pace as your business needs change. Multi-Cloud Management experts can help optimize your workloads and connectivity across your hybrid cloud environments for optimizing governance, agility and security without sacrificing availability or resources. Operating System Management experts can help maintain and manage your Windows and Red Hat Cloud servers 24x7. Application Management & Development – Optimize the applications that you rely on to run your business with CenturyLink Application Management & Development services. Application Development and Maintenance, Managed Applications (Database and Web Applications) services. Business Continuity Management – Mitigate risk, protect your brand, and avoid the enormous cost of IT downtime that can result from natural or manmade disasters. Our disaster recovery managed services allow you to restore normal business operations within minutes of failure, giving you greater confidence that your applications and data are secure.

Lumen Advanced Managed Services Details
Languages Supported
English, Spanish
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Provider Description

Leverage skilled and experienced technical specialists, support managers and technical advisors from CenturyLink to manage your network, hybrid hosting environments, applications and business continuity strategy and execution.


Seller Details
Year Founded
1930
HQ Location
Monroe, LA
Twitter
@lumentechco
8,042 Twitter followers
LinkedIn® Page
www.linkedin.com
49,772 employees on LinkedIn®
Ownership
NYSE:LUMN
Phone
-1951

Scott M.
SM
Overview Provided by:
Senior Manager of Marketing at Lumen

Recent Lumen Advanced Managed Services Reviews

Verified User
C
Verified UserEnterprise (> 1000 emp.)
2.5 out of 5
"CenturyLink for Data hosting"
They provide hosted services or infrastructure as a service
CW
Chris W.Small-Business (50 or fewer emp.)
4.0 out of 5
"Get it right. "
Wifi is important for everything I need to do.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Lack of support"
System runs as expected, handles day to day tasks.

Lumen Advanced Managed Services Media

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16 Lumen Advanced Managed Services Reviews

3.6 out of 5
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G2 reviews are authentic and verified.
José M V.
JV
Fullstack Developer
Internet
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Lumen Advanced Managed Services?

What i liked the most from using their services in general was everything i had in their infrastructure was under the sight of experts in the area who could easily bring up a solution if i ever needed some sort of help in anything related to the services the bring in a fast and secure way.

Ademas las distintas infreestructuras y servicios ofrecidos realmente satisfacen una capacidad funcional que permite el agil reconocimiento de los componenetes criticos de una organizacion. Review collected by and hosted on G2.com.

What do you dislike about Lumen Advanced Managed Services?

At this time i had no major issues when i used their services, although i would've liked them to be a little more cheap. Review collected by and hosted on G2.com.

Recommendations to others considering Lumen Advanced Managed Services:

If you're looking for someone with deep experience and willing to help, you should take a look at their services and ask for a quote so you can talk with them what you need, they will lead you in the way you need, either you user their services or not. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lumen Advanced Managed Services?

best uptime/security. We have been using Savvis as a datacenter for our DR and now production systems. They have a very professional staff who know how to keep our site up at all times. can always see my up time via their portal. great reports. Review collected by and hosted on G2.com.

What do you dislike about Lumen Advanced Managed Services?

I have been pretty happy using Savvis. They have strict security to get in to the data center and although this is needed, they require to revalidate your card if you have not been there in 3 months. we do most of our stuff remotely so having to stop and get revalidated takes up too much time. i understand why these procedures are in place but maybe there is a better way. Review collected by and hosted on G2.com.

Jill A.
JA
Associate Creative Director, User Experience
Internet
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Lumen Advanced Managed Services?

Reliability/up time was pretty good. Very few issues with that and when outages did happen, the response time to get things back up and running was pretty good. Good at responding to emergency situations, which is exactly what you need from a managed hosting/colo provider! Service team was always pleasant and eager to help. Review collected by and hosted on G2.com.

What do you dislike about Lumen Advanced Managed Services?

Non-emergency requests were handled pretty slowly and customer service team didn't seem to have visibility into past issues. I would call about the same issue multiple times in a year, and every time, they had difficulty figuring out what to do. Many third party vendors handle the savvis provided software, many times providing outdated versions of the software. Review collected by and hosted on G2.com.

Recommendations to others considering Lumen Advanced Managed Services:

As far as providers go, Savvis is pretty good for the price. Review collected by and hosted on G2.com.

Michael F.
MF
Senior Technical Account Manager, Team Lead
Computer Software
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Lumen Advanced Managed Services?

Response for support is typically very good, and their uptime record is excellent (for the datacenters I deal with). Review collected by and hosted on G2.com.

What do you dislike about Lumen Advanced Managed Services?

Whenever an outage takes place, they are slow to provide reasons why, and will not provide ETA's on resolutions. Review collected by and hosted on G2.com.

Recommendations to others considering Lumen Advanced Managed Services:

Whenever it comes to a COLO Data Center I have found Savvis offers all the modern technologies and staffs their data centers with good, knowledgable people. Review collected by and hosted on G2.com.

Arthur C.
AC
VP Enterprise Solutions
Computer Software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Lumen Advanced Managed Services?

Very stable and high-quality data center environments. Overall support is knowledgeable and good to work with. Review collected by and hosted on G2.com.

What do you dislike about Lumen Advanced Managed Services?

none at the moment. Review collected by and hosted on G2.com.

Recommendations to others considering Lumen Advanced Managed Services:

A solid organization and data center. One that has been very reliable overall for our colocation requirements. Review collected by and hosted on G2.com.

Mike S.
MS
Sr Director of Services Delivery
Internet
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Lumen Advanced Managed Services?

Support services have been good. Reliable uptime. Review collected by and hosted on G2.com.

What do you dislike about Lumen Advanced Managed Services?

Don't have any issue right now. Review collected by and hosted on G2.com.

Recommendations to others considering Lumen Advanced Managed Services:

They're a good company with solid services. Review collected by and hosted on G2.com.