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LoopUp Reviews & Product Details

Verified User in Management Consulting
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LoopUp?

Callback feature where the app calls all attendees to participate in the call rather than having the cumbersome process of having to dial in and wait until the host joins the call and lets you into the conference. Additionally, you can already see a list of attendees who've joined the call. Review collected by and hosted on G2.com.

What do you dislike about LoopUp?

the cost can escalate if not kept under control in terms of usage Review collected by and hosted on G2.com.

What problems is LoopUp solving and how is that benefiting you?

Improved productivity and efficiency owing to less time wasted in trying to connect to the conference call and awareness of the participants. Review collected by and hosted on G2.com.

LoopUp Overview

What is LoopUp?

LoopUp is a premium conference call solution that makes it easy to host high-quality remote meetings, while providing the security necessary for enterprise users. No training required. More than 7,000 business around the world trust LoopUp with their important remote meetings from day-to-day conference calls to high-visibility events. Clients include Travelex, Kia Motors America, Clifford Chance, and BMJ. We assist our customer base from 17 locations across the world.

LoopUp Details
Discussions
LoopUp Community
Languages Supported
German, English, French, Spanish, Swedish, Chinese (Simplified)
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Product Description

LoopUp is a conference call and online meeting solution.


Seller Details
Seller
LoopUp
Year Founded
2003
HQ Location
London, United Kingdom
Twitter
@LoopUp
3,090 Twitter followers
LinkedIn® Page
www.linkedin.com
122 employees on LinkedIn®
Ownership
LSE:LOOP

DD
Overview Provided by:

Recent LoopUp Reviews

DS
David S.Mid-Market (51-1000 emp.)
4.5 out of 5
""The virtual meetings solution to enhance business productivity.""
This meeting solution has provided us with the best experiences of web and browser-based conferences without the need for software downloading for ...
Achileas T.
AT
Achileas T.Mid-Market (51-1000 emp.)
4.5 out of 5
"Loopup is our preferred option for teleconferences"
The best area of loopup is the "call me now" option, where you put someone's number and just by answering, you enter the call. This is helpful in s...
swapnasis m.
SM
swapnasis m.Enterprise (> 1000 emp.)
4.5 out of 5
"Premium platform for conference/virtual conference call and cost effective as well."
LoopUp Remote Meetings is the best platform for the conference call. Easy to use which means you can quickly set up a meeting in just one click. It...
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Video Reviews

16 out of 17 Total Reviews for LoopUp

4.3 out of 5
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16 out of 17 Total Reviews for LoopUp
4.3 out of 5
16 out of 17 Total Reviews for LoopUp
4.3 out of 5

LoopUp Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
DS
Backend Developer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LoopUp?

This meeting solution has provided us with the best experiences of web and browser-based conferences without the need for software downloading for the guests to join our meetings. While video calling on this platform we face no ambiguity in assessing as to who is speaking and the information about the clients and guests of the meetings. Also sharing content with the conference attendants has become easier than ever through the screen share feature. Review collected by and hosted on G2.com.

What do you dislike about LoopUp?

Customizable settings cannot be set as default which consumes a lot of our time while customizing every time we log in. They need to upgrade their capabilities of having multiple conferencing rooms at the same time which would prove to be helpful to deal with multiple clients at one time. Review collected by and hosted on G2.com.

What problems is LoopUp solving and how is that benefiting you?

The access code assigned to every caller has made it more convenient to reach them remotely in a matter of moments. Their customer support service has been the best of all, from installation to the implementation, we have got every help that we required. Its integration with Outlook is quite impressive. The history of call logs is also helpful in maintaining records of the history of our meetings. Review collected by and hosted on G2.com.

Achileas T.
AT
Vice President Operations Americas
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review
(Original )Information
What do you like best about LoopUp?

The best area of loopup is the "call me now" option, where you put someone's number and just by answering, you enter the call. This is helpful in setting up calls with people that don't have internet connection or its hard for them to use online tools. Review collected by and hosted on G2.com.

What do you dislike about LoopUp?

Overall loopup is solid. The only problem is that the sound is muffled in a couple of cases. Also, when i want to invite a client in the call, i need to share with them the link to join and the code to enter so if they are in their phone and they need go back and forth between the page of loopup and my mail with the code which can be annoying.

it would be better if the code would be autocompleted once you would click the link, some providers do that. Basically their link is connected to the code which is also hyperlinked. Review collected by and hosted on G2.com.

What problems is LoopUp solving and how is that benefiting you?

We set up c. 4.000 teleconferences through loopup per month at Dialectica and we also do our company announcements and monthly reporting meetings over LoopUp so its basically the main teleconferece platform we use.

Its easy to track your meetings history, invite others, and record meetings, which is crucial for us as we offer transcripts of the sessions. Review collected by and hosted on G2.com.

swapnasis m.
SM
Software Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LoopUp?

LoopUp Remote Meetings is the best platform for the conference call. Easy to use which means you can quickly set up a meeting in just one click. It gives a complete package which full fills my all expectations. Audio/Video call quality is crystal clear which gives me a feel as a premium user. Screen recording, screen sharing, file sharing, screen marking during screen sharing, a meeting invite through email or even simple text message, quick start meeting and call features are very easy to use which make this solution super user-friendly. I can do call recording on cloud or local as well. Though this is cloud-based software so no need to worry about security. So simply I can say the "LoopUp Remote Meetings" solution is the most secure and reliable platform in the market. Though I already mentioned this platform as super user-friendly software because of information point of view it provides as much as possible information over UI, for example, who called, how long they stayed on call, starts and end time of call, what was the number, etc. I can't miss sharing about integration which is very smooth and really easy. Review collected by and hosted on G2.com.

What do you dislike about LoopUp?

No bad experience till now or no critical issue I did face. But I would mention a few points as enhancements for the LoopUp team. Technical support must improve from their end which was really very disappointing for me and having hope to improve in future. Review collected by and hosted on G2.com.

Recommendations to others considering LoopUp:

The premium platform for virtual/online collaboration fulfills my all meeting needs such as HD audio/video conferencing, whiteboard, screen recording, screen sharing, webinar and many more features. Review collected by and hosted on G2.com.

What problems is LoopUp solving and how is that benefiting you?

Usually, I set up conference calls with my subordinates for working sessions because I am the team leader and as a host, I have a lot of controls like unmute/mute to any attendees, permission to share screen, make someone as a co-host, etc. When someone joins call alert will be sent through the platform that attendees are on call. In similar ways, the call-back features for all attendees when hosts join the call are also very great.

Mobile application is most useful for me. I never miss any call or chat even I am outside my room/office because the mobile application works perfectly on low bandwidth as well. I take interviews on video conference calls usually and trust me video quality gives me high definition feelings without any lag. So again I would mention audio/video quality is premium of "LoopUp Remote meetings" which I like most because this feature I use in daily work life. Review collected by and hosted on G2.com.

Rebecca T.
RT
Marketing Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LoopUp?

This program allows anybody who wishes to have a space to pay just when they use it. It also has the capability of sharing the display screen, which allows the benefits of graphical presentations and valuable complement one and other, improving involvement and enabling us to focus throughout the conference. Review collected by and hosted on G2.com.

What do you dislike about LoopUp?

The only drawback I had was that I sometimes had trouble phoning into sessions. My connection was lost few times, and I wasn't able to re-join the conference. A colleague had to phone me to invite me to the conference. Aside from that, I would have no problems. Review collected by and hosted on G2.com.

What problems is LoopUp solving and how is that benefiting you?

At a previous job, I utilized LoopUp for monthly audio conferences. It was simple to incorporate into conference invitations, and I like the system's screen sharing feature. One of its most beneficial features was the ability to see everybody's names as they arrived at the conference. After the conference, I could go over a list of everyone who had gotten involved in the conference call. Review collected by and hosted on G2.com.

Khalish Y.
KY
Senior Security Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LoopUp?

This is a clean and straightforward interface program. This program has a high level of customization. This program allows us to adjust settings to suit ourselves. This program has excellent customer service from Will Price. This program also highlights the person's name speaking in the call, thereby eliminating the need to repeatedly announce yourself by name in public discussions. Review collected by and hosted on G2.com.

What do you dislike about LoopUp?

The web page layout of the program is not easy. The country/region drop-down list programming is not so good. Also, its video call function needs to be updated, and the increased server bandwidth also needs to be improved. Our inability to mute meeting participants does not work well. Review collected by and hosted on G2.com.

What problems is LoopUp solving and how is that benefiting you?

This program allows anyone who wants a room to own a room, pay only when using the room. It has the function of sharing the screen view, which can make the advantages of visual presentation and audio complement each other, thereby enhancing participation and allowing us to concentrate during the conference call. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LoopUp?

I used LoopUp at a former employer for aduio meetings on a weekly basis. It was easy to insert into meeting invites, and I enjoyed the screen sharing function of the platform. One of the most useful functions was that I could see everyone's name as they joined the meeting. I could then review a list of those individuals who had participated in the call after the meeting. Review collected by and hosted on G2.com.

What do you dislike about LoopUp?

The only negative I experienced was that I would occasionally have difficulty dialing into meetings. A couple of times, my call was dropped, and I was unable to re-enter the meeting. I had to have a co-worker call me to add me to the meeting. Other than that, I had no complaints. Review collected by and hosted on G2.com.

What problems is LoopUp solving and how is that benefiting you?

LoopUp made conference calls simple and enjoyable, whether it was a call with two other co-workers or 20. I genuinely liked the platform and found it straightforward. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about LoopUp?

LoopUp is SO EASY to use. The plug in on outlook is amazing for adding details to meetings. When joining a call all you click is a link, and no need to dial in because once in the meeting room, loopup calls you! and if you are running the meeting, you can call others that are not on the call yet to bring them in. Review collected by and hosted on G2.com.

What do you dislike about LoopUp?

I do not currently have any issues with LoopUp. I feel like it has been a great change and a breath of fresh air from using Go To Meeting for many years, which has actually been horrible. LoopUp has simplified the whole process of creating and attending conference calls. Review collected by and hosted on G2.com.

Recommendations to others considering LoopUp:

Do it! It is so simple, it makes everything so easy. Review collected by and hosted on G2.com.

What problems is LoopUp solving and how is that benefiting you?

We have definitely solved the problem of people missing meetings. If someone is supposed to be there that isn't, I am able to call them from the meeting interface and immediately bring them right into the call. It is so nice to not have to dial a conference number ever. Review collected by and hosted on G2.com.

Marcus M.
MM
Supervisor, Audiovisual Operations
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
Verified User in Investment Banking
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about LoopUp?

You don't have to call a number and try to find the dial in info and pin during your meeting time. All you have to do is go to the link and it calls you. This makes the process extremely convenient. Review collected by and hosted on G2.com.

What do you dislike about LoopUp?

Setting up a dial in for the first time was a bit tricky. Review collected by and hosted on G2.com.

Recommendations to others considering LoopUp:

If you want to simply you conference call experience, you should use loopup. I never stress about setting up conference calls anymore. Review collected by and hosted on G2.com.

What problems is LoopUp solving and how is that benefiting you?

It is much easier to coordinate conference calls, and you don't have to worry about everyone dialing in. Review collected by and hosted on G2.com.

Verified User in Research
IR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about LoopUp?

I like that there is no sign up required and you can send the link to everyone for easy conference calling. Also cool that it lights up which party is talking. Review collected by and hosted on G2.com.

What do you dislike about LoopUp?

nothing in particular, I have used it without issue Review collected by and hosted on G2.com.

Recommendations to others considering LoopUp:

nothing in particular to consider, it is easy to use. Review collected by and hosted on G2.com.

What problems is LoopUp solving and how is that benefiting you?

ability to have conference calls easily and quickly Review collected by and hosted on G2.com.