LoopedIn Pros and Cons

In theory, the concept behind LoopedIn, a tool for gathering customer feedback and building product roadmaps, holds potential. It could be a valuable asset for businesses seeking to streamline communication and improve their offerings based on user input. Review collected by and hosted on G2.com.

Sadly, LoopedIn's execution is a complete disaster. Despite paying for the service, I was denied access, and when I finally reached the founder, they demanded even more money for basic functionality. To add insult to injury, core features are non-functional, and the product's development lags far behind competitors. The interface is clunky and unintuitive, and the overall experience feels like a blatant bait-and-switch scam. Review collected by and hosted on G2.com.

Great features, fairly easy to use. Great ways to keep customers informed. Review collected by and hosted on G2.com.

FRAUD -- outright, shameless, fraud. We supported them early on by paying for a lifetime deal before the app was anywhere close to where it is now.

And just today, they notified us they "are unwilling to cover the costs associated with maintaining premium features for these accounts."

So, we helped them grow via early funding and feedback and word of mouth, and they contractually agreed to provide us lifetime access in return. But, now they are simply declaring they are unwilling to keep that contract.

Since it's too late to do a credit card dispute, we are here to make sure the world knows that they are FRAUDS. Review collected by and hosted on G2.com.

LoopedIn's best feature is the ability to both privately and publicly share roadmap information. Submission of new ideas is also really strong and it comes in more organized than using Google Docs or simple other tools that don't organize these options into a workflow. Review collected by and hosted on G2.com.

LoopedIn does not allow for card/task assignment and the ability to tag other users. This is such an easy thing to add and it's a huge missing piece of the puzzle for making LoopedIn more powerful. Review collected by and hosted on G2.com.

It is a very useful tool in terms of CX. It also makes it easier to parse and track business processes. You can follow it with your collaborators. It is a very useful tool in terms of CX. Additionally, the fact that they link to different web pages is a great advantage. Review collected by and hosted on G2.com.

There may be cheaper options in terms of pricing. Review collected by and hosted on G2.com.

This platform is well planned. The main thing I love about Loopedin is it's beautiful and easy to understand interface. But the white label function is the strongest reason why I use this tool. Being able to configure my domain and brand is a function that is worth GOLD.

In the background, Loopedin is cross-platform. Aside from creating the roadmaps, I love the new feature of being able to create knowledge bases. Without a doubt, it is a function that adds a great value. And also the function of collecting ideas from users. Review collected by and hosted on G2.com.

There are two issues that I don't like about Loopedin, the first is to only allow users to vote with IP recognition and not with an account.

The other is not having an application for the phone. This would be a great way to streamline processes. Review collected by and hosted on G2.com.

The excellent features of LoopedIn make it possible to gather customer input, establish product roadmaps, and share news with customers or internal team members. What I like the most about it is that it gives you, the user, the ability to design idea boards so that you can start gathering suggestions directly from your customers. This is especially true when using tools like public idea boards, comments, idea votes & capturing tools, and even anonymous submissions. To the extent that it enables the formation of unique categories, the prioritisation of ideas, and the promotion of priority ideas to the roadmap, all the while keeping one's consumers informed about all forthcoming features, essential updates, and the product vision. In particular, I believe that what makes LoopedIn so distinctive in its application in this CRM/feedback management sector is the very intuitive UI that it provides, without requiring considerable cognitive effort or commitment on the part of the users. Review collected by and hosted on G2.com.

While loopedin offers a terrific platform for user engagement, it still has a ways to go before it excels at post creation and update pushing, which is often of very substantial importance. Even though they are present, features like post creation, linking finished items, and audience notification via email, widget notifications, or even a standalone feed are simply too simplistic and lacking to allow for truly complete control or specifically create highly customised posts & content to actually engage the audience in a fairly significant way. The widget alerts, contrary to what they first believed, are at best mediocre and highly inconsistent in both their delivery and appearance. The user must effectively make do with just a high level informative overview since the user segmentation is too simplistic and does not provide very low level customization or analysis. It is a direct rival to several other social networking sites because to its standalone updates feed, pinned posts, and unquestionably private postings, and I personally find it challenging to comprehend how to effectively onboard people to yet another platform that is comparable in a significant sense. Review collected by and hosted on G2.com.

LoopedIn has great features that enable collection of feedback, planning of roadmaps and sharing announcements with the consumer or the internal team. What I best like is its abaility to empower you as the user to create idea boards to begin collecting ideas directly from your customers -- particularly using things like public idea boards, comments, idea votes & capturing tool and even anonymous submissions. So much so that it allows creation of custom categories, prioritisation of ideas and promotion of priority ideas to the roadmap, all the while keeping one's customers up to date on all upcoming features, necessary updates and prduct vision. Particularly, I think the very intuitive UI that LoopedIn offers, not demanding high cognitive effort or involvement on the part of the users is what makes it so unique in its deployment in this CRM/feedback management space. Review collected by and hosted on G2.com.

While loopedin provides a great platform to kind of engage the user, it is a pretty long way from achieving excellence in terms of post creation & update pushing, which mostly is fairly significant. Features like posts creation, linking completed items and notifying actually your audiences through email, notifications on widgets or even a standalone feed, while definitely present really are simply too pretty basic and incomplete to allow really full control or specifically create highly customised posts & content to literally engage the audience in a fairly major way. The widget notifications are shoddy at literally the best and really are not consitent in delivery or even design, or so they thought. The user segmentation is too rudimentary and doesn''t allow really low level cstomisation or analysis forcing the user to mostly make essentially do with only a high level informational overview. The standalone updates feed, pinned posts & definitely private posts make it a direct competitor to the numeorus other social media platforms and I specifically find it difficult to basically understand how to onboard users to yet another similar platform in a generally major way. Review collected by and hosted on G2.com.

1. The tool is very simple to use

2. There are clear categories in terms of roadmap, announcements and capturing ideas from users

3. Users can easily upvote for ideas that others have contibuted

4. Aligns to your brand very easily Review collected by and hosted on G2.com.

The formatting options are currently limited. These could have the option to include CSS and HTML to make the tool more powerful and align better to the overall look and feel of your brand. This is a good to have feature for me, but not at all a deal-breaker Review collected by and hosted on G2.com.

LoopedIn allows you to create a change list and work-in-progress list like the big tech companies use. You can add a 'roadmap' link on your site that allows your customers to vote on their favorite ideas or suggest new ones. This is is an effective way to learn what your customers want and to prioritize your development schedule. The app has a nice UI and UX that is easy to understand. Everything is simple to do. Review collected by and hosted on G2.com.

You have to upgrade to the Pro plan in order to get a custom domain name, such as a subdomain for your site. Review collected by and hosted on G2.com.

This tool has a suite of tools that every online business can't live without, I can build a complete full white label solution roadmap and knowledgebase with a custom domain name and company branding feature. Review collected by and hosted on G2.com.

1) It's not yet fully RTL enabled, but the Loopedin team will make it fully RTL enabled soon because I trust that they can do it

2) The backend still can not be translated to my local Arabic language till this moment, but I hope I can soon. Review collected by and hosted on G2.com.