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Loop11 Reviews & Product Details

NH
Software Dev
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Loop11?

One of the best things about Loop11 is how easy it is to understand the quantitive insights that it provides regarding speed, and ease of use for your website/webapp Review collected by and hosted on G2.com.

What do you dislike about Loop11?

I sometimes have some lag occasionally and so that gets in the way Review collected by and hosted on G2.com.

What problems is Loop11 solving and how is that benefiting you?

Webapp accessibility and how our webapp looks like in different screen sizes Review collected by and hosted on G2.com.

Loop11 Overview

What is Loop11?

Loop11 is a UX research and testing platform that automates user research to deliver insights to improve digital user experiences. The platform allows you to quickly set up and run user experience tests on any website or domain, including live websites, prototypes, your competitor's website, and more and can be used on any device. Loop11 makes it easy to engage with users to generate insights for user researchers, UX designers, and product managers to build better products your customers will love. Want to give Loop11 a try? Then create a free account and enjoy a 14-day free trial.

Loop11 Details
Discussions
Loop11 Community
Languages Supported
Arabic, Bulgarian, Czech, Danish, German, Greek, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Loop11 is a website user testing tool that enables to identify navigational and usability issues of any website.


Seller Details
Seller
Loop11
HQ Location
South Melbourne
Twitter
@Loop11
7,276 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®

TB
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Recent Loop11 Reviews

Akhil H.
AH
Akhil H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy and Actionable UI/UX Insights"
Loop11 is very easy to use with its in in built AI project creator which does the entire project creation in few seconds with detailed tasks, activ...
JE
Judith E.Mid-Market (51-1000 emp.)
1.5 out of 5
"The Cumbersome User Testing Powerhouse"
Loop11 provides a limited range of features that does not cater to testing needs. It has been a poor tool overall, with a aspects that needs to be ...
AC
Anno C.Small-Business (50 or fewer emp.)
3.0 out of 5
"Loop11 has proven to be a Frustrating solution, for effortless integration of user testing"
I find Loop11 to be quite hectic due to its cumbersome range of features making it a poor tool for testing purposes. The platform has been not sati...
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Loop11 Media

Loop11 Demo - Loop11 homepage
Loop11 homepage
Loop11 Demo - Loop11 analytics dashboard
Loop11 analytics dashboard
Loop11 Demo - Loop11 video recording
Moderated testing video recording
Loop11 Demo - Loop11 NPS
Loop11 Net Promotor Score dashboard
Loop11 Demo - Loop11 Question dashboard
Loop11 Question dashboard
Loop11 Demo - Loop11 video display
Loop11 video display
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12 out of 13 Total Reviews for Loop11

3.6 out of 5
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12 out of 13 Total Reviews for Loop11
3.6 out of 5
12 out of 13 Total Reviews for Loop11
3.6 out of 5

Loop11 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Akhil H.
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Loop11?

Loop11 is very easy to use with its in in built AI project creator which does the entire project creation in few seconds with detailed tasks, activities and questions. The same can be quickly customised and launched. The data collection is smooth and results get mapped soon after completion with detailed analytics and outputs like heatmaps, navigation paths etc. It interface is intuitive and provides all features required for a UI/UX study. Review collected by and hosted on G2.com.

What do you dislike about Loop11?

Considering we have adhoc projects we would have preferred a Pay as you use plan. Currently with the subscription and small sample size, it is slightly on costly for us. For our use a system where one can buy credits and use them over a longer period on multiple projects works better. Review collected by and hosted on G2.com.

What problems is Loop11 solving and how is that benefiting you?

Getting us actionable user insights on the interface, navigation, focus areas and performance metrics Review collected by and hosted on G2.com.

AC
Employee Assistance Plan Manager
Telecommunications
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Loop11?

I find Loop11 to be quite hectic due to its cumbersome range of features making it a poor tool for testing purposes. The platform has been not satisfactory. Its difficult to pinpoint any shortcomings. I do wish there were tools available especially for automated testing. I have encountered instances of lag. Review collected by and hosted on G2.com.

What do you dislike about Loop11?

One aspect that needs to be improved is the inclusion of accessibility analysis and responsiveness testing for web applications. There is room for improvement in the API provided for regression testing. The limited customization options for usability tests and surveys hinder our ability to tailor the platform according to our research needs. Review collected by and hosted on G2.com.

What problems is Loop11 solving and how is that benefiting you?

We feel that the design and branding options lack flexibility. We face limitations when it comes to testing web app accessibility and responsiveness across screen sizes. The API integration for regression testing falls short. We believe that the platform needs to benefit from features and increased customization capabilities. Review collected by and hosted on G2.com.

MS
Senior Business Development Manager
Real Estate
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Loop11?

The accessibility of APIs and integrations makes it convenient to incorporate user testing seamlessly into our coding and development processes.

The platform's user-friendly interface simplifies the test creation and implmentation process, making it easy for even non-technical team members to navigate.

The in-depth analytics and reporting tools provide valuable insights into user behaviour, aiding informed decision-making.

The capability to conduct remote and unmoderated tests facilitates wider user participation and a more diverse test pool. Review collected by and hosted on G2.com.

What do you dislike about Loop11?

While Loop11 offers a comprehensive set of features, some advanced functionalities coule be added to cater to diverse testing needs.

Initial familiarity with the platform might require some time for team members less experienced in user testing software.

Though valuble, the pricing structure might be slightly steep for smaller organisations or projects.

At times, the platform experienced monor lags, affecting real-time test execution and result gerneration. Review collected by and hosted on G2.com.

What problems is Loop11 solving and how is that benefiting you?

Loop11 simplifies the process of conducting usability tests by offering a user-friendly platform.

This benefits organisations by making it easier to create,execute, and anlyse user tests without requiring extensive technical expertise.

As a Senor Business Development Manager , this simplicity has allowed our team to efficiently conduct tests without significant training or resources. Review collected by and hosted on G2.com.

JE
Organizational Economist
Telecommunications
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Loop11?

Loop11 provides a limited range of features that does not cater to testing needs. It has been a poor tool overall, with a aspects that needs to be improved. It would be better to have tools for automated testing and improvements in the API for regression testing. Review collected by and hosted on G2.com.

What do you dislike about Loop11?

The accessibility analysis and responsiveness testing for web applications needs to benefit from some improvements. The pricing plans provided are not reasonable. It require some effort to get used to with time and practice the platform becomes more hectic. Review collected by and hosted on G2.com.

What problems is Loop11 solving and how is that benefiting you?

Loop11 simplifies usability testing I feel that it lacks features and customization options. It does not provide in depth analytics or comprehensive insights, which limits its usefulness for user testing. Additionally the platforms UI/UX needs to be increased to improve the user experience. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Loop11?

It's so easy to use and get started with to get a website testing initiative of the ground. I love how there are both unmoderated and moderated options. Review collected by and hosted on G2.com.

What do you dislike about Loop11?

Overall it's been pretty great so it's hard to find things I dislike. More advanced tools might use automated testing. I've occasionally had lag, but that's rare. Review collected by and hosted on G2.com.

What problems is Loop11 solving and how is that benefiting you?

Loop11 makes it easy to be sure that you're getting the right content in front of the right users, but see how they respond to it. It's easy to test options you might be considering implementing. Review collected by and hosted on G2.com.

MS
Winemaker/Co-Owner
Food Production
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Loop11?

Loop11 provides insights. It initially seems overwhelming due, to its feature set once you become familiar with it the possibilities become limitless. Review collected by and hosted on G2.com.

What do you dislike about Loop11?

There is a lack of accessibility analysis and responsiveness testing for web applications. The API for regression testing is not very good either. Review collected by and hosted on G2.com.

What problems is Loop11 solving and how is that benefiting you?

Loop11 solves the problems associated with user testing and website usability. It is to identify areas of improvement on our website and make data-driven decisions. Review collected by and hosted on G2.com.

Priyanka N.
PN
Chief Strategy Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Loop11?

As a Product Manager, I like the simplicity and intuitiveness of Loop11. One would not need a high technical know how to use this app. Review collected by and hosted on G2.com.

What do you dislike about Loop11?

None that I can think of. Some plans are pricy. Review collected by and hosted on G2.com.

What problems is Loop11 solving and how is that benefiting you?

I use it to create usability tests in my startup, to run UI/IX tests, to conduct customer surveys,etc/ Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Loop11?

This is An amazing app to download, share & annotate your recordings.

I think it one of the best. Review collected by and hosted on G2.com.

What do you dislike about Loop11?

Inizially it can be not very easy to use Review collected by and hosted on G2.com.

Recommendations to others considering Loop11:

I think that it is a very useful application.

Good to try and enjoy it! Review collected by and hosted on G2.com.

What problems is Loop11 solving and how is that benefiting you?

Tested on Desktop, Phone & Tablets. I used it in many occasions Review collected by and hosted on G2.com.

komal s.
KS
Business Partner
Information Services
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Loop11?

Loop11 is best to get real time user prospective. it records audio as well as video which helps to know feedback more throughly. Also it covers all different type of platforms like tablet, mobile and desktop. Review collected by and hosted on G2.com.

What do you dislike about Loop11?

it does not scale all different regions , so if your application is all over different part of world you will not have different prospective for your customers. Review collected by and hosted on G2.com.

What problems is Loop11 solving and how is that benefiting you?

it helps our business to decide our line of product and direction to develop next product. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Loop11?

scalability of the solution for testing the most complex manual process Review collected by and hosted on G2.com.

What do you dislike about Loop11?

UI can be improve a bit and can be some extended features for perform automated testing like ai or smthng Review collected by and hosted on G2.com.

What problems is Loop11 solving and how is that benefiting you?

Resting the API for regression Review collected by and hosted on G2.com.