Loop & Tie Reviews & Product Details

I used it to celebrate the top members of my community, plus send gifts to interview/podcast guests, friends and clients. This tool can do everything! I got it set up in minutes, love that there's no waste (most swag gets thrown out) and that the person getting the gift actually felt valued. Review collected by and hosted on G2.com.

Nothing so far. The dashboards are helpful to see the current status of the gifts and I can check in with people easily if the email address I have for them is wrong. I always felt so awkward asking for personal home addresses and L&T solves that! Review collected by and hosted on G2.com.

I used Loop & Tie for the first time this past December to send some holiday gifts to colleagues of mine, and I have to say, I'm really impressed for a few different reasons. First, the gifts in the various Loop & Tie collections are more unique and elevated than other gifting companies. I went searching for a new company to go through because I was tired of the usual suspects available on other gifting platforms I'd previously used - movie night themes complete with popcorn and bowl, luxury candle and chocolate combos, cute tumblers plus tea bags. All lovely gifts, but they seem to circulate a lot, at least where I work, so I wanted to offer something a little different. The gifts that my colleagues ultimately selected for themselves through Loop & Tie included: an air fryer, handmade Morrocan glassware, a ceramic baking dish, a nice bottle of bubbles, a Mexican citrus juicer, a wine chiller, and a succulent garden, to name a few. It was really interesting seeing what everyone selected, and there was something for everyone. Gifting through Loop & Tie felt more personal than the other options available. It seemed like my colleagues could choose items that felt special to them - things they actually wanted. For that reason, I didn't want to have to pre-select a gift for my colleagues - it was important to me to find a company that allowed the recipients to select a gift for themselves. I love that Loop & Tie allows you to select a collection of gifts at a certain price point, which your recipients can then choose from. They're not the only company that has this option, but a lot of gifting companies don't, and I think it's essential. It also means you don't have to go to the effort of personally collecting addresses for your recipients, which they may not even want to share with you. Your recipient simply enters their own shipping address after selecting their gift. Another thing I really like about Loop & Tie is the account dashboard view you have access to as the gift-giver, which gives you data and analytics on your gifting. For instance, it tells you how many people have opened the email for their gift, how many people have redeemed their gift, which gifts they've selected and whether they've been shipped and delivered. It also tells you how many recipients have sent back thank you notes (another nice function built-in with Loop & Tie), when automatic reminders are scheduled to go out to those who haven't chosen a gift yet, and what your gifting impact has been. This leads me to my last and biggest point of praise for Loop & Tie, which is that giving back is built into how they do business and their value system. Loop & Tie plants one tree for every gift given, and the dashboard displays that impact right at the top of your view - for instance, mine currently tells me that 15 trees were planted and 232.5 lbs of carbon sequestered thanks to the gifts my colleagues have redeemed. It also tells me that 11% of my gifts were donated to charities, which is my favorite Loop & Tie feature. One of the options in the collection I purchased for my colleagues was to choose to donate the value of their gift (in this case, $100) to a charity partnering with Loop & Tie, such as Charity Water or Mothers 2 Mothers. Several of my colleagues opted for this option, and it felt great to be able to provide it to them. Some people don't feel comfortable accepting gifts themselves, but to be able to take your gift and pass it along to a cause you align with is a gift unto itself. Review collected by and hosted on G2.com.

To be honest, I can't think of a single thing I would have wanted to improve about my experience partnering with Loop & Tie. It was seamless and enjoyable from start to finish. Review collected by and hosted on G2.com.

Loop & Tie's platform is incredibly easy for both the giver and the recipient to use, and that efficiency is paramount when gifting internally or externally. I have confidence that even a C-suite recipient is going to have a really straightforward user experience, without any additional frills/difficulty, and that is huge! Review collected by and hosted on G2.com.

Ongoing upgrades that personalize the portal to your company's look and feel, like featuring both a gif and a redemption banner would be great (I think this is in the works). Otherwise, would love to see more options for fancy bottles of wine/nice bottles of whiskey to include as gifts, but also know that alcohol delivery can be tricky. Review collected by and hosted on G2.com.

Loop & Tie is easy to use for senders, and the flexible gift selections with the option to donate gifts are accommodating for almost all organizations. Review collected by and hosted on G2.com.

The need to manually create a Salesforce Flow to get activities logged for gifts sent to contacts and leads. Review collected by and hosted on G2.com.

The upsides of Loop & Tie are twofold. First, our staff and friends of the organization love that they can select something that they want, it allows gift-giving to be personal. Second, our administrators can select and send notes for a variety of gift-giving opportunities. Recipients can also select to donate their gifts and there are always causes that are relevant to donate to. Review collected by and hosted on G2.com.

Some of the downsides could be related to the repetition of the gifts if you have to send the same people the same available gifts in a short period of time. I think that the customization options if you would like your packaging and branded enclosures included in the items you send, is pricy for smaller businesses and non-profits that are on tighter budgets. This is optional of course. Review collected by and hosted on G2.com.

Love the user-friendly platform - and the easy to use admin end too. Ultimately we like giving the autonomy of gift choosing to our speakers and partners makes them even more satisfied with the gift because they chose it. Review collected by and hosted on G2.com.

Downsides are that the non-profit friendly (no alcohol, no cbd etc) collections had to be specifically curated (versus readily available). Would also be great to have collections corresponding to key areas like BIPOC owned products, etc. Review collected by and hosted on G2.com.

I find allowing the customer to pick out their own gift the most helpful. You can simply send them a link and anything they see, they can get! Gone are the days of having to guess if your customer will like this, or that. Now they're guaranteed to love it because they picked it out! This not only works with customers, but you can use it for birthday, Christmas, almost anytime you need to give a gift you can use this service. Review collected by and hosted on G2.com.

This is a personal dislike as I'm sure many would disagree with me, but not always changing the items. I was able to get a beautiful set of wooden bowls but they've been discontinued on the site. I have several friends and family who have commented on the bowls and would love to get a set if they are able. Review collected by and hosted on G2.com.

Loop & Tie is a fantastic platform! The dashboard is extremely easy to navigate, the account team is helpful and responsive, and the gift options are thoughtfully curated. Giving our clients the ability to choose their gift (or donate to a cause) is truly what makes Loop & Tie stand out from any other gifting platform, and we've received nothing but positive feedback and gratitude from using this platform. Review collected by and hosted on G2.com.

I've yet to find anything I dislike about Loop & Tie, everything works well and the team is very responsive if/when we run into hiccups. I truly have yet to find anything I dislike about it. Review collected by and hosted on G2.com.

I like the ease of using Loop and Tie's platform the most. Very smooth and easy to use experience and their interface is very intuitive too Review collected by and hosted on G2.com.

Nothing to really complain about but if I were to pick one thing it would be that their catalogs for certain price points can use some more variety/options Review collected by and hosted on G2.com.

Easy to use, the team was great to work with. Outcomes were most important. Didn't need to lock into a massive contract Review collected by and hosted on G2.com.

Increased options in the curated stores would be nice, but its more than fine with the options today. Review collected by and hosted on G2.com.