Logiwa Pros and Cons

Logiwa IO is a great software that is incredibly powerful. beyond that, what impresses us the most is not the tool itself, but the service we get from the people who have made that tool and are always listening to ways to improve it. It's very stable, works all the time, never crashed on us once. The onboarding and transition from our older WMS was very smooth thanks again to great training from their personnel. Our staff in the warehouse are very pleased with how it works and how fast it is. It's very easy to use for our pickers and packers and training new staff takes a few days at the most. Review collected by and hosted on G2.com.

Some of the features like kitting are not as developped as others. but knowning at what speed they launch improvements, I'm sure what small bits that aren't as impressive as the rest of the software are going to be amazing Review collected by and hosted on G2.com.

Their customer success and support teams have been amazing to work with during our implementation of Logiwa WMS in our warehouse. I cannot speak more highly of Alayna, Erdem, and the rest of their support team. They answer all questions and resolve all issues in a timely manner and make it a seamless experience all around! Review collected by and hosted on G2.com.

It can be a lengthy process to implement, but that comes with any complicated software implementation. Having their great support team makes it a lot easier though! Review collected by and hosted on G2.com.

Able to pull reports quickly and sort by month Review collected by and hosted on G2.com.

Is constantly running slow thorought the day Review collected by and hosted on G2.com.

I really like the client portal side of things with Logiwa. The fact I can tell a potential new customer that they would have real-time visibility to their inventory and the autonomy to go in and place receipt & shipment orders is a great sales point. Review collected by and hosted on G2.com.

There are really not many downsides to using Logiwa. The interface is complex and somewhat difficult to learn, but that is only due to its sheer number of features. Other than that, it is everything you need to run your warehouse efficiently & smoothly as possible! Review collected by and hosted on G2.com.

It's very flexible software. There is almost always a way to accomplish your goal inside the software. If you can't, their dev team is open to feedback and quick to implement new features Review collected by and hosted on G2.com.

It's a bit clunky in its UI/UX design. The dropdowns are grouped oddly and it often feels like it takes an extra click or two to get to what/where you need. At the end of the day, it still gets the job done for us. Review collected by and hosted on G2.com.

Increased efficiency and accuracy: A warehouse management system can help optimize processes and reduce lead times. By providing a complete, real-time view of inventory, it can improve planning capabilities and enable teams to perform their tasks more efficiently.

Warehouse management systems can help reduce errors by automating tracking and recording processes. The use of barcode scanning tools can reduce human error and ensure that records are accurate. Review collected by and hosted on G2.com.

Learning curve: there may be a learning curve for users who must learn to use the warehouse management system, which may require additional time and resources. Review collected by and hosted on G2.com.

They provide solutions only for Warehouse Management with an onboarding process. Review collected by and hosted on G2.com.

they promised a comprehensive WMS and IMS but couldn't deliver. No integration with IMS, required an additional contract, and poor customer service. Still no refund after terminating the contract.

We would strongly advise potential customers to be cautious when considering Logiwa and to thoroughly research other alternatives with a proven track record of reliability and honesty Review collected by and hosted on G2.com.

Easy to setup and use. Onboarding process and training are both thorough and helpful. We never felt alone. We've transitioned over to live use and the customer service team never disappoints. They are responsive and helpful with any issues that may arise. I'm always impressed by their timely responses. Review collected by and hosted on G2.com.

The only downside is we sometimes feel 'nickel and dimed' when it comes to cost. I'm sure that is normal in the software industry but it's disappointing for a new 3PL who is not yet used to that structure. Review collected by and hosted on G2.com.

Extremely robust tools that can be easily configured to best fit specific workflows. Really enjoy working with the entire Logiwa Team. Review collected by and hosted on G2.com.

The technical support sometimes is a bit delayed. Pricing can add up quickly based on structure and some simple configurations come at an additional cost. Review collected by and hosted on G2.com.

The program is easy to use once you learn and practice. The training was exceptional. We would do one training session, and the next session would be a hands-on, do-it-myself session. Elif was very knowledgeable and always prepared for our sessions. She handled any questions we had quickly. Uploading our inventory to go live was a breeze. Review collected by and hosted on G2.com.

So far, this program has operated well for our immediate needs. No complaints. Review collected by and hosted on G2.com.