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Logiwa Reviews & Product Details

Verified User in Logistics and Supply Chain
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Logiwa?

It's very flexible software. There is almost always a way to accomplish your goal inside the software. If you can't, their dev team is open to feedback and quick to implement new features Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

It's a bit clunky in its UI/UX design. The dropdowns are grouped oddly and it often feels like it takes an extra click or two to get to what/where you need. At the end of the day, it still gets the job done for us. Review collected by and hosted on G2.com.

What problems is Logiwa solving and how is that benefiting you?

They are providing an outsourced WMS for our growing 3PL business. WMS's have become less and less of a differentiator between 3PLs. With Logiwa taking care our WMS needs, it allows us to build newer and more unique features for our clients Review collected by and hosted on G2.com.

Logiwa Overview

What is Logiwa?

The Logiwa Cloud Fulfillment Platform is a fully integrated WMS software and high-volume DTC fulfillment system. With functionality for warehouse management, inventory management, and billing, Logiwa provides total visibility and control—improving speed, accuracy, and customer satisfaction. Logiwa's solutions provide: - Connected ecommerce pre-integrated with more than 200 ecommerce, marketplace and order management systems - Digital warehousing featuring directed putaway, smart picking and walking path optimization, real-time inventory, and multi-warehouse operations - Smart shipping featuring pre-integration with popular carriers, automated labelling, rate shopping, automatic dimensioning and shipping box suggestions, and group shipping options Headquartered in Chicago, Illinois, Logiwa provides 3PLs, brands and manufacturers the ability to launch, grow and scale up direct-to-consumer businesses with exceptional warehouse fulfillment operations.

Logiwa Details
Discussions
Logiwa Community
Languages Supported
English
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Product Description

Logiwa is an industry-leading cloud-based order fulfillment, warehouse and inventory management software that has served retail, e-commerce, wholesale, and 3PL businesses worldwide for over a decade.


Seller Details
Year Founded
2017
HQ Location
Chicago, Illinois
Twitter
@LogiwaWms
1,608 Twitter followers
LinkedIn® Page
www.linkedin.com
140 employees on LinkedIn®

Ashley E.
AE
Overview Provided by:
Demand Generation Manager at Logiwa WMS

Recent Logiwa Reviews

Simon C.
SC
Simon C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Logiwa IO is an amazing WMS / OMS for 3PL companies"
Logiwa IO is a great software that is incredibly powerful. beyond that, what impresses us the most is not the tool itself, but the service we get f...
Matthew F.
MF
Matthew F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best & Most Affordable WMS on the Market!"
Their customer success and support teams have been amazing to work with during our implementation of Logiwa WMS in our warehouse. I cannot speak mo...
DM
David M.Small-Business (50 or fewer emp.)
3.0 out of 5
"Changed"
Able to pull reports quickly and sort by month
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Logiwa Media

Logiwa Demo - Access Logiwa WMS on Multiple Devices
Keep your workforce mobile - Logiwa can be accessed through multiple devices types.
Logiwa Demo - Order Operations
Manage warehouse operations via the Order Operations screen.
Logiwa Demo - Integrations
Logiwa comes pre-integrated with over 200 ecommerce, accounting, and shipping solutions.
Logiwa Demo - Order Returns
Manage order returns with ease with Logiwa.
Logiwa Demo - Logiwa Analytics
With the daily review dashboard, you can review orders by channel, completed tasks by user, open tasks, and more.
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36 out of 37 Total Reviews for Logiwa

4.2 out of 5
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36 out of 37 Total Reviews for Logiwa
4.2 out of 5
36 out of 37 Total Reviews for Logiwa
4.2 out of 5

Logiwa Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LogiwaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Simon C.
SC
Founding Partner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Logiwa?

Logiwa IO is a great software that is incredibly powerful. beyond that, what impresses us the most is not the tool itself, but the service we get from the people who have made that tool and are always listening to ways to improve it. It's very stable, works all the time, never crashed on us once. The onboarding and transition from our older WMS was very smooth thanks again to great training from their personnel. Our staff in the warehouse are very pleased with how it works and how fast it is. It's very easy to use for our pickers and packers and training new staff takes a few days at the most. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

Some of the features like kitting are not as developped as others. but knowning at what speed they launch improvements, I'm sure what small bits that aren't as impressive as the rest of the software are going to be amazing Review collected by and hosted on G2.com.

What problems is Logiwa solving and how is that benefiting you?

We use Logiwa for all our WMS, pick and packing, and shipping needs. It even does 3PL billing really well so we use it to run 90% of our business. Review collected by and hosted on G2.com.

Matthew F.
MF
VP, Sales & Marketing | Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Logiwa?

Their customer success and support teams have been amazing to work with during our implementation of Logiwa WMS in our warehouse. I cannot speak more highly of Alayna, Erdem, and the rest of their support team. They answer all questions and resolve all issues in a timely manner and make it a seamless experience all around! Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

It can be a lengthy process to implement, but that comes with any complicated software implementation. Having their great support team makes it a lot easier though! Review collected by and hosted on G2.com.

What problems is Logiwa solving and how is that benefiting you?

A lot of new customers I onboard have similar pain points: inventory. Logiwa WMS resolves 99-100% of those issues by real-time inventory tracking and updates that the customer can access. Having a customer portal is crucial for visibility to resolve these pain points. Review collected by and hosted on G2.com.

DM
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Logiwa?

Able to pull reports quickly and sort by month Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

Is constantly running slow thorought the day Review collected by and hosted on G2.com.

What problems is Logiwa solving and how is that benefiting you?

No problems Review collected by and hosted on G2.com.

Matthew F.
MF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Logiwa?

I really like the client portal side of things with Logiwa. The fact I can tell a potential new customer that they would have real-time visibility to their inventory and the autonomy to go in and place receipt & shipment orders is a great sales point. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

There are really not many downsides to using Logiwa. The interface is complex and somewhat difficult to learn, but that is only due to its sheer number of features. Other than that, it is everything you need to run your warehouse efficiently & smoothly as possible! Review collected by and hosted on G2.com.

What problems is Logiwa solving and how is that benefiting you?

The main problem Logiwa WMS is solving is giving our customers visibility to their inventory levels. Most warehouses struggle with maintaining clean inventory records, so when I am onboarding a new 3PL client, they love the fact that they have real-time visibility to their inventory at the click of a button. Review collected by and hosted on G2.com.

Quino S.
QS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Logiwa?

Increased efficiency and accuracy: A warehouse management system can help optimize processes and reduce lead times. By providing a complete, real-time view of inventory, it can improve planning capabilities and enable teams to perform their tasks more efficiently.

Warehouse management systems can help reduce errors by automating tracking and recording processes. The use of barcode scanning tools can reduce human error and ensure that records are accurate. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

Learning curve: there may be a learning curve for users who must learn to use the warehouse management system, which may require additional time and resources. Review collected by and hosted on G2.com.

What problems is Logiwa solving and how is that benefiting you?

Improved customer service: by having clear visibility into inventory, teams can process orders more quickly and accurately, which can result in improved customer satisfaction. Review collected by and hosted on G2.com.

Bohdan K.
BK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Logiwa?

They provide solutions only for Warehouse Management with an onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

they promised a comprehensive WMS and IMS but couldn't deliver. No integration with IMS, required an additional contract, and poor customer service. Still no refund after terminating the contract.

We would strongly advise potential customers to be cautious when considering Logiwa and to thoroughly research other alternatives with a proven track record of reliability and honesty Review collected by and hosted on G2.com.

What problems is Logiwa solving and how is that benefiting you?

We need Warehouse Management and Inventory System. Review collected by and hosted on G2.com.

Response from Jamie Rodriguez of Logiwa

We apologize that Logiwa WMS was not an ideal fit for your business. We take pride in our consultative approach to understand the specific needs of our customers and configuring our solution to deliver the best possible outcomes. We'd appreciate the opportunity to address your concerns and demonstrate the value that our feature-rich system can bring to support the myriad of challenges involved with high-volume fulfillment.

RB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Logiwa?

Easy to setup and use. Onboarding process and training are both thorough and helpful. We never felt alone. We've transitioned over to live use and the customer service team never disappoints. They are responsive and helpful with any issues that may arise. I'm always impressed by their timely responses. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

The only downside is we sometimes feel 'nickel and dimed' when it comes to cost. I'm sure that is normal in the software industry but it's disappointing for a new 3PL who is not yet used to that structure. Review collected by and hosted on G2.com.

What problems is Logiwa solving and how is that benefiting you?

ALL THINGS WMS! We transitioned from a very simplistic software to Logiwa and it is more than what we'll need for a long time so we know we won't outgrow it. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Logiwa?

Extremely robust tools that can be easily configured to best fit specific workflows. Really enjoy working with the entire Logiwa Team. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

The technical support sometimes is a bit delayed. Pricing can add up quickly based on structure and some simple configurations come at an additional cost. Review collected by and hosted on G2.com.

What problems is Logiwa solving and how is that benefiting you?

Provides the structure to automate and standardize much of the tedious fulfillment process. The tools have allowed us to seamlessly scale while still maintaining the highest operating standards for our customers. Review collected by and hosted on G2.com.

MN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Logiwa?

The program is easy to use once you learn and practice. The training was exceptional. We would do one training session, and the next session would be a hands-on, do-it-myself session. Elif was very knowledgeable and always prepared for our sessions. She handled any questions we had quickly. Uploading our inventory to go live was a breeze. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

So far, this program has operated well for our immediate needs. No complaints. Review collected by and hosted on G2.com.

What problems is Logiwa solving and how is that benefiting you?

Logiwa is allowing clients to see their inventory which is a requirement with many in order to do business with them. Review collected by and hosted on G2.com.

Camilla G.
CG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Logiwa?

Logiwa is simple and effective that gets the job done. While it may not be the most feature-packed WMS out there, it's perfect for all kinds of business sizes, that need an easy-to-use system.

The interface is straightforward and user-friendly, making it easy to navigate and find the information I need quickly. Review collected by and hosted on G2.com.

What do you dislike about Logiwa?

May not be the best fit for businesses looking for the most advanced and complex features. While it offers all the essential inventory management tools, some users may find themselves wanting more if they require a highly customizable or intricate system. Review collected by and hosted on G2.com.

What problems is Logiwa solving and how is that benefiting you?

- Tracking inventory levels across multiple locations

- Can provide me clear reports, of the 3PL performance

- Send orders easily to the 3PL and help me track this orders Review collected by and hosted on G2.com.