Logik.ai Reviews & Product Details - Page 2

We're all in on Logik.io with over 25 logik professionals for a number of reasons. Logik is a game-changer for CPQ/Commerce and many of our complex manufacturing customers, allowing us to do things that just could not be done in standard Salesforce CPQ. There are numerous items our team could note about working with Logik, from the overall usability and functionality, to the continuous improvement and new features they rollout regularly in listening to customers and partners. Their headless API and overall architecture is great, but their documentation, including the commitment and discipline to keep documentation current and relevant, is outstanding. Internally, their team is simply the best we've ever worked with within the SFDC ecosystem. From Customer Success and Product Management to Training & Support, they are responsive, knowledgeable and committed to us as partners and more importantly to our end-customers and project teams. The Logik team understands the full stack of our solution/integrations and pays attention to the bigger picture, going above and beyond to support, communicate and lean in wherever possible. Their focus across the company is on the customer/partner and knowing that our success drives their success. The Logik.io product itself fills a critical transformational need, but their team fills a void that is missing in so many companies. They're not a vendor but a partner. Review collected by and hosted on G2.com.

There's definitely a learning curve with complicated integrations, but the product and UI has also come a long way in just the last year with new UI and features to make "administration" easier. For our complex manufacturing needs, there are definitely areas where advanced scripting and "Architect/Developer" skils are required. Deployments can be difficult to organize depending on the number of environments (dev, uat, prod) and volume of changes as there is not "source control" or easy way to selectively deploy some components, but much of that can be addressed via people and process (or by building your own backup/deploy tools as we've done)! Review collected by and hosted on G2.com.

Logik is super configurable. Since beginning to use it to help improve our business processes across a few different subsidiaries, their support team has been available to help support me along the way. Once you understand how pieces of Logik work together, you can create the functionality to fit any need you may have. Based on feedback provided, and my use of it, there were a few improvements they've implemented since as well. I love that they consider the end user and their needs on how to make their product even better. Review collected by and hosted on G2.com.

For new users to the environment, and those that don't use Salesforce, but a headless setup, the original training attended (101) and then the advanced training, doesn't support learners. It was solely based with using Salesforce. There is also a huge jump from the intro to Logik and the advanced training. I feel learners could benefit from more detailed training that is broken down a bit more between beginner, intermediate, advanced. I've given feedback to the Logik team on this as well. I feel they could improve training for someone who isn't familiar with writing codes/scripts, but who will be the person who will manage the Logik Admin side of things. Review collected by and hosted on G2.com.

I am impressed by the flexibility of the product and many differnt ways you can use Logik.io. Everytime I attend one of their webinars, I learn about another part of business and pricing configuration that could benefit from using Logik.io.

I also appreciate their dedication to continued improvement of the product, making it faster, easier to use, easier to implement and creating great release notes along the way. Those elements build a lot of confidence in the long term viability and applicability of the product. Review collected by and hosted on G2.com.

No major concerns, though I'm not technical so I must rely on my IT team to make changes and understand business needs to set things up properly. Review collected by and hosted on G2.com.

The configurability of Logik.io's solution is extremely powerful. It is capable of handling complex rules and order of operation requirements in order to generate our complex, customizable designs. The ability to guide designs for easy entry as well as the ease of integration into our other systems are great features as well as their team's support of their product features and custom projects. Review collected by and hosted on G2.com.

Some product limitations that prevent certain types of entry and displays of available options as well as some inability to completely apply branding guidelines present some areas for improvement Review collected by and hosted on G2.com.

Logik.io easily integrates with Salesforce CPQ, enhancing the quoting and configuration process. Their tool easily enables complex product configurations through a configurable interface. Logik can drive headless experiences on any website, providing an exceptional customer experience. By implementing a solution like Logik, it will enable adaptability in your business's growth, accommodating increasingly complex configurations. Review collected by and hosted on G2.com.

Logik's only weakness is it's strength. They've created a new category of solving the "C" in CPQ. But as more businesses see the value, we expect Logik will continue to grow it's capabilities and deliver more value. Review collected by and hosted on G2.com.

The ability to customize and configure our product the way we want it with the focus on the customer experience. Review collected by and hosted on G2.com.

Our development is taking a bit longer than anticipated, but that is in part due to the complexity of our product and design. So far, I don't have any dislikes but once we move into the production environment, that may change. Review collected by and hosted on G2.com.

Their technology is designed around how systems SHOULD classify their data. The same data that drives this engine drives functional and useful data analysis throughout the business. Review collected by and hosted on G2.com.

I really don't have any complaints at this point. The system does what I want and they are constantly working to improve. Review collected by and hosted on G2.com.

Logik.io unifies configuration for any sales channel, whether it's an internal sales rep, a distributor/dealer, or a customer. For my customers and partners, we can now offer new buying experiences that are simple, intuitive and lightning fast. Review collected by and hosted on G2.com.

Logik is still a young company tackling significant problems. They have the right management team and roadmap to deliver tremendous value and success to their customers. Review collected by and hosted on G2.com.

Using this logik.io E-Commerce platform, our customers are able to configure the product between the choices and elements, they can customize it and order online with the top-notch user experience Review collected by and hosted on G2.com.

We have migrated our E-Commerce platform from another vendor to logik.io, it would be good, if their product team can provide proper training before we start initiating the migration, it will minimize the business impact. Review collected by and hosted on G2.com.