Logik is super configurable. Since beginning to use it to help improve our business processes across a few different subsidiaries, their support team has been available to help support me along the way. Once you understand how pieces of Logik work together, you can create the functionality to fit any need you may have. Based on feedback provided, and my use of it, there were a few improvements they've implemented since as well. I love that they consider the end user and their needs on how to make their product even better. Review collected by and hosted on G2.com.
For new users to the environment, and those that don't use Salesforce, but a headless setup, the original training attended (101) and then the advanced training, doesn't support learners. It was solely based with using Salesforce. There is also a huge jump from the intro to Logik and the advanced training. I feel learners could benefit from more detailed training that is broken down a bit more between beginner, intermediate, advanced. I've given feedback to the Logik team on this as well. I feel they could improve training for someone who isn't familiar with writing codes/scripts, but who will be the person who will manage the Logik Admin side of things. Review collected by and hosted on G2.com.
Video Reviews
Visualise your complex configurations
19 out of 20 Total Reviews for Logik.ai
Overall Review Sentiment for Logik.ai
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Logik.io is changing what customers expect out of CPQ. While the market has formed their expectations around the limitations of other tools, Logik,io is able to do things other CPQs told us couldn't be done. Logik has a practically unlimited rules engine that runs at incredible speeds, making it adaptable to business needs across all industries at any size.
As an implementer of Logik.io, we are able to make bold claims that differentiate us in the consulting marketplace. For instance, because Logik.io combines an incredibly powerful configuration engine with next-generation user experience, we can bring an "ecommerce experience to buying engineered-to-order products." Not something that is possible with any other CPQ tool in the marketplace. Review collected by and hosted on G2.com.
A powerful rules engine requires strong developer talent and consulting guidance. Logik.io can do just about anything to support your sales process, but you need strong planning and excecution to meet your business case without over-engineering. Review collected by and hosted on G2.com.
Being a fairly young product in compared to competitors in the industry, Logik was built from the ground up with a modern architecture (API first, attribute based) that makes it extremely flexible and performant. As it relates to the configurator, their capabilities exceeded compitotor products out of the gate, and continues to increase in at a rapid pace. I credit that to their platform, and their willingness to listen and act on challenges that various customers face. The Logik team's cumulative experience as it relates to CPQ across multiple industries puts them in a position to be a trusted advisor around how to successfully implement quote-to-cash processes with best practices in mind.
As it relates to user experience, there is zero lag within logik, and the ability to easily build workflow within the configurator, create a guided experience for sellers, and quickly show where there are rule conflicts, or opportunities to upsell is excellent, and continues to get better as they invest further in AI capbilities.
Outside of core functionality for users, they pride their organization has in their administrative function, and the ability to make changes to models with greater speed is a huge selling point. Updating product catalogs to introduce new products, or making changes to existing offerings is often time consuming, and results in frustration and lack of understanding on why it takes so long from executive leadership in Product/Sales/Finance/etc. Logik's administration cuts down that time significantly, removing technical roadblocks when it comes to releasing a product and ultimately being able to get a sales order in your customers hands quickly. Review collected by and hosted on G2.com.
Nothing to note as of today. I look forward to watching how they will continue to evolve in the CPQ space. Review collected by and hosted on G2.com.
Great team with great vision and a product that continues to deliver on its promise of efficient product configuration that empowers sellers and customers to quickly tailor products to their specific needs and preferences, resulting in a streamlined and satisfying purchasing experience. Review collected by and hosted on G2.com.
there is really nothing I dislike about Logik.io Review collected by and hosted on G2.com.
I like the customisation that you are able to build for any complex configuration and complex pricing calculations.
it is easy to use, configure. I manged and i didnt even know java code before, but was able to get by.
Customer support is very quick and effecient, we ill use this for most if not all of our sales going forward. Review collected by and hosted on G2.com.
A few limitations that we ran into during development, nothing major.
No software out there is limitless.
AI doesnt know the specifics of the light java version for assistance in code writing. Review collected by and hosted on G2.com.
Logik.io has met the technical challenges of what we needed for our make to order customized products. They have been quick to respond to questions and have been an advocate for pushing the project forward with our installation vendor. Review collected by and hosted on G2.com.
While the Salesforce-Logik.io interface works, there have been a few hiccups in the interface between them. This is a work in progress, and I expect it to get better. Review collected by and hosted on G2.com.
It helps to customize complex CPQ configurations in easy way. Super easy and flexible in terms of implementation and customization. Can be easily integrated with CPQ. More over the Customer support team of Logik.Io is really great and helping. Review collected by and hosted on G2.com.
Currently there are less customization is availble in terms of UI Can be added some more. Review collected by and hosted on G2.com.
We really liked the logic capabilities related to supporting complex quoting needs on top of salesforce cpq. Review collected by and hosted on G2.com.
We had some challenges integrating logic with our sap systems Review collected by and hosted on G2.com.
Easy to work and easy to understand. Nice training material. Review collected by and hosted on G2.com.
In trainings they should also include demo of products that they created while curriculam design, in salesforce. Review collected by and hosted on G2.com.
