LogicManager Reviews & Product Details

LogicManager believes performance is a result of effective risk management. Since 2006, our risk-based approach has empowered organizations to anticipate what's ahead, uphold their reputation, and improve business performance. Unlike GRC solutions, which focus on reacting to individual risks, LogicManager’s holistic ERM approach bridges silos and addresses the interconnected nature of risk. Powered by Risk Ripple Intelligence, our AI-driven suite of tools—including LogicManager Expert (LMX), One-Click Assurance, and real-time risk dashboards—provides the insights needed to uncover unknown risks and offers a comprehensive view of your organization’s risk landscape. Our configurable out-of-the-box reports let you easily access the information you need, ensuring your team has the right data to make informed decisions. ✔ Get More Than You Put In with LMX LMX is designed to amplify your efforts by automating processes, reducing time spent in meetings, and eliminating follow-ups, ultimately delivering greater returns on your time investment. With LMX, routine tasks are streamlined to help you focus on what truly matters, while providing real-time best practice guidance by amplifying trusted information from our knowledge center LogicManager University. Whether you need process insights or up-to-date best practices, LMX ensures you're always equipped with the most relevant and actionable information. ✔ Pay only for what you need to succeed. With our Jobs to be Done (JTBD) licensing model, you're not paying for user seats or bloated features you’ll never use—you're hiring our software to achieve specific business outcomes. We maximize ROI by focusing on what really matters: driving results. ✔ We take the risk, so you don’t have to. We adopted it first, using LogicManager’s solutions to manage our own operations—proof that we trust the same tools we deliver to our customers. Our fixed-price model includes everything you need for success, with no hidden fees and easy, no-code configuration. We’re so confident in the effectiveness of our solutions that we back them with a 90-Day Unconditional Satisfaction Guarantee. ✔ We’re your partner in risk management. From day one, our team of risk experts is by your side, offering guided onboarding, dedicated support, and best-practice consulting. Our mission is to ensure your success at every step, from initial setup to long-term growth, providing you with the tools and guidance needed to achieve your risk management goals. Join leading organizations like Navy Federal Credit Union, Greater Toronto Airports Authority, and Seacoast Bank in trusting LogicManager for all your ERM needs. Ready to see how our AI-powered solutions can transform your risk management program? Schedule a complimentary consultation today!

Product Website

Seller

LogicManager

Discussions

LogicManager Community

Languages Supported

English

Overview by

Steven Minsky

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

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LogicManager Integrations

(11)

Verified by LogicManager

LogicManager Media

LogicManager Demo - LogicManager Solution Center

Select risk-based solution packages for your unique challenges, or integrate complete governance areas for support throughout the entirety of your department’s risk journey.

LogicManager University is our help center where customers can access submitted tickets, knowledge base articles for best practices, FAQs, and connect with other customers within our Community area.

LogicManager Demo - LogicManager Heatmap

LogicManager heatmap can provide an overview of your most essential risks in an easy to visualize view.

Identify and mitigate core risks relating to your organization.

LogicManager Demo - Reporting Dashboards

Ensure your next audit, regulatory review, or board meeting is a success with interactive risk dashboards that can keep it high level or drill down deep.

LogicManager Demo - Contract Analyzer AI

Our Contract Analyzer leverages groundbreaking new Risk Analyzer AI functionality to facilitate auto-extraction of key contract terms like renewal dates, notification requirements, liability limits, and more.

Overview of LogicManager’s ERM platform. See how our risk-based framework, Risk Ripple Intelligence, and AI-powered expertise create a centralized source of truth, align accountability, reveal hidden risks, and provide defensible oversight

See the Easy Button in action

Learn about LogicManager's Completeness Checker powered by generative AI

Official Downloads

(5)

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Product Solutions Datasheet

ERM Program Audit Guide: Risk Maturity Model

Interactive Demo

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Verified User in Insurance

Mid-Market (51-1000 emp.)

2/24/2021

"LOGICMANAGER REVIEW"

1.5/5

What do you like best about LogicManager?

The support that is offered for the platform Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Not knowing where to find some of the options. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

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Thank you for taking the time to share your feedback about LogicManager. We’re glad to hear that you appreciate the support offered for our platform—that’s something we strive to deliver consistently for all our customers.

We’re sorry to learn that finding some of the options within the platform has been a challenge. User experience is a top priority for us, and your feedback is invaluable in helping us identify areas for improvement.

To ensure you’re getting the most out of LogicManager, we’d love to help address any confusion or concerns directly. Please don’t hesitate to reach out to our support team or your Customer Success Manager—they’re always here to provide guidance, point you to resources, or even set up a quick walkthrough to make things easier.

If you’d like, we’d be happy to connect offline to better understand your specific needs and ensure you feel fully supported. Just drop us a note at support@logicmanager.com, and we’ll make it happen.

Thank you again for your honest review. We value your partnership and are committed to helping you succeed with LogicManager.

Verified User in Insurance

Small-Business (50 or fewer emp.)

5/16/2024

"Complaint management"

5/5

What do you like best about LogicManager?

Logic Manager is great for tracking the progress of complaints from start to finish, I have the ability to make changes to any fields and to create the reports I need. I am able to tell a stakeholder how many complaints we received and report on any of the fields we track. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Reports are very slow and I wish we could make changes to the task notifications. Review collected by and hosted on G2.com.

Shaundra O.

Consultant

Small-Business (50 or fewer emp.)

5/16/2024

"LogicManager 2.0 Conference"

4.5/5

What do you like best about LogicManager?

A single source of storage for all our business needs Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

There are times we have a gateway timeout when running too many reports Review collected by and hosted on G2.com.

Georgi G.

Chief Operational Risk Officer

Mid-Market (51-1000 emp.)

3/21/2024

"Relationship manager from Fastex, main responsible for Logic Manager implementation and assessments."

5/5

What do you like best about LogicManager?

The system provides robust framework for risk assessment, management, reporting and follow-ups. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The integration with the corporate JIRA is limited to the incidents only and there is no possibility to create remediation tasks that would be linked to JIRA issues. Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

3/11/2024

"Easily adapts to the risk programs at the bank"

5/5

What do you like best about LogicManager?

Customer support, ease of configuration, Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

data tracking: I would like to easily see where different users or business processes are used across the application, instead of building different tracking reports. This would be useful for data governance too. Review collected by and hosted on G2.com.

Nesmah I.

Enterprise (> 1000 emp.)

1/12/2024

"Great service"

5/5

What do you like best about LogicManager?

The tool can be tailored to meet client requirements. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The tool is tailorable but the steps are not very intuitive, certainly at the start. Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

1/3/2024

"We use LM for ORM RCSAs."

4/5

What do you like best about LogicManager?

I like the data aggregation & linkages within LM. I like that we can perform ORM RCSAs within LM. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

There is no way to add comments within an RCSA to go back & forth between assessor and reviewed/challenger.

Only offering 3 levels for Risk and Controls makes it more difficult to get more granular.

We've been having more downtime recently due to upgrades, etc. Review collected by and hosted on G2.com.

Verified User in Insurance

Mid-Market (51-1000 emp.)

3/29/2023

"Team is very happy with this solution"

5/5

What do you like best about LogicManager?

Ease of use: Configuration is done by the user and is very easy - do not need any coding knowledge.

Customer service is outstanding: In addition to general support, you are assigned implementation specialists who stay with you after initial implementation and are available to answer questions, create reports, provide guidance. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Self-service reporting capabilities are limited, but this is offset by the customer service of the specialists assigned to your account who can create any report you need. Review collected by and hosted on G2.com.

What problems is LogicManager solving and how is that benefiting you?

Keeping everything in one place: We previously had information stored in Outlook, SharePoint, network drives, etc. Now all tasks and communications for an event can be managed in LogicManager.

Automation: Manual reminders and processes are a thing of the past. With automation rules, you can build workflows to send tasks and reminders at the appropriate times. Review collected by and hosted on G2.com.

Tisha N.

Mid-Market (51-1000 emp.)

2/21/2023

"Best GRC Tool I have used"

5/5

What do you like best about LogicManager?

Logic Manager is the best risk management tool I have used. The ability to customize plans and reports is so beneficial to our ever-changing industry. The customer service is top notch and the assigned rep, Dan Chu, that I deal with is so smart and helpful. It almost feels like he is part of our team here at the Bank. I've never had a rep that was so eager to help and creative with solutions. Kudos to Logic Manager and their team! Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Nothing I don't like about the tool. I honestly love it and tell other peer Banks about it. Review collected by and hosted on G2.com.

Sara H.

Small-Business (50 or fewer emp.)

4/14/2023

"Third-Party Risk Management"

5/5

What do you like best about LogicManager?

I love that the system evolves and changes as new situations/regulations, etc evolve. I appreciate my relationship with the Customer Success Analysts and their ability to understand my needs and help direct me to process that fits my needs. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

I have not yet encountered an aspect of the system that I dislike. My usage is focused mainly in Taxaonomy and Event Tracking and the system fits my needs. Review collected by and hosted on G2.com.