160 LogicGate Risk Cloud Reviews
Overall Review Sentiment for LogicGate Risk Cloud
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The ability to create forms to automate, gather, and store the details and answers needed for events and locations. Review collected by and hosted on G2.com.
The creation of applications can be counterintuitive from a hierarchical point of view. The forms seem to be created more from a design POV. Creation of data points should be given as an "on the fly" option. Creating groups for communication distribution should be more integrated into the application view / job view to preview who the distribution is being sent to. Create an option to view who can access a View on the fly. Create an option to collect contacts who were emailed and capture it. Review collected by and hosted on G2.com.
Ability to easily design forms, manage workflow and create reporting. The team at Logicgate was able to take our existing, excel based processes, and develop a clean process within their application. The fact that we are not limited to set processes/forms and that we can easily tailor any step/process to our specific needs with zero IT support or coding is a huge advantage for our organization. Review collected by and hosted on G2.com.
There are minor opportunities with Access Entitlements within the Table Reports and improvements with the ability to organize/group reports under tabs/folders...etc... Also when designing/adjusting a process, a more streamlined way to ensure adjustments to a specific step are carried through the entire process. Review collected by and hosted on G2.com.
I really enjoyed working with our assigned implementation team. They did an outstanding job working through our initial build plan and then the many many extra sessions I had scheduled with them after our initial set of standard implenetation meetings. Charlie and Ashley were extremely knowledgable and willing to help at any time with the probably excessive amount of scrutinizing that myself and my manager did to our module to ensure it was perfect for our intial go-live needs. Thank you! Review collected by and hosted on G2.com.
The initial process of working with the relationship coordinator was a little tricky for our internal project managers to align to their process. There was some misscommunication on both ends that lead to some project plan confusion. Nothing that we did not work out in the end to ultimately lead to a successfull implementation. Review collected by and hosted on G2.com.
It's incredibly easy to customize the platform to our company's needs. The workflows are highly customizable and the fact that our Privacy team can adjust them directly and w/o technical knowledge is a game-changer. Most other platforms have fixed UI/UX and workflows that won't fit into our company's flows and processes, which is a key shortcoming.
LogicGate makes reporting easy. The dashboards are fully customizable and easy to export into different formats - which helps generate value and give visibility to our Privacy program.
For companies that have the chance to procure the onboarding, it's definitely worth it. The onboarding team is always available and eager to help us get the platform to meet our needs. Review collected by and hosted on G2.com.
The only downside is not exactly a downside, but rather a choice of what works for your GRC program. It's a step up in price from other privacy platforms, but it comes down to what your company needs. If you need a highly customizable platform to centralize your whole program, it's the right call. If you need a simple application for a few tasks, maybe it's not. Review collected by and hosted on G2.com.
Having a centralized system to keep all of our critical risk information across functions and business units. Review collected by and hosted on G2.com.
More about not having enough time to learn all the great new features as they are rolled out - despite their monthly updates and videos! Review collected by and hosted on G2.com.
The reporting ability and dashboards will be revolutionary to the way the team works. The ability to slice and dice data and overlay data from other applications will be very powerful. Working with Vince for the build has been really easy as he has helped step our way through the process. Review collected by and hosted on G2.com.
The interface could be slightly more user friendly, takes a while to become accustomed to how the system works. Will be interesting to see what the feedback is from colleagues once we have rolled it out. Review collected by and hosted on G2.com.
The ability to quickly change something to fit our needs. Review collected by and hosted on G2.com.
Sometimes the lag when multiple users are working in the background updating items, but it is expected. Review collected by and hosted on G2.com.
As an administrator, I most appreciated the in-depth content provided via training. For an average user, I find the processes and environment to be user-friendly for a variety of technical skill sets. Review collected by and hosted on G2.com.
As with any technical build, there is a minor learning curve for average users. I don't consider myself to be advanced in information technology; therefore, the 100-day timeline can seem to be a limited amount of time to digest so much information. However, the Power User Certification courses were extraordinarily helpful, and, thankfully a relationship with LogicGate assures an abundance of support even after "Go Live". Review collected by and hosted on G2.com.
