# SAI360 Reviews
**Vendor:** SAI360  
**Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 117
## About SAI360
SAI360's Platform brings together ethics, governance, risk, and compliance management for a more powerful perspective. Leverage the most connected platform and industry-leading content to manage risk from every angle. • Start quick with solutions built upon industry best practices • Scale as needed with the ability to customize • Gain insight and share easily with analytics and reporting • Engage employees with interactive training • Offer training in the flow of work for maximum impact • Access support from an industry leader with 25+ years of expertise Insights from the SAI360 team: https://www.sai360.com/



## SAI360 Pros & Cons
**What users like:**

- Users find SAI360's **ease of use** impressive, benefiting from quick onboarding and intuitive support integration. (12 reviews)
- Users appreciate the **responsive customer support** of SAI360, ensuring efficient assistance and a smooth onboarding experience. (9 reviews)
- Users appreciate the **extensive customizability** of SAI360, allowing tailor-made solutions for their unique workflows and needs. (8 reviews)
- Users appreciate the **wide range of features** in SAI360, enhancing the integration of compliance and risk management. (8 reviews)
- Users appreciate the **wide range of features** in SAI360, making compliance and risk management feel integrated and intuitive. (7 reviews)
- Helpful (7 reviews)
- Users appreciate the **consolidated management** of compliance and risk offered by SAI360, enhancing organization and efficiency. (6 reviews)
- Users value the **customization options** in SAI360, allowing them to tailor workflows and visualizations to their needs. (6 reviews)
- Dashboard Usability (6 reviews)
- Product Quality (6 reviews)

**What users dislike:**

- Users find SAI360 to be **overpriced** and challenging, with a steep learning curve and slow loading times. (7 reviews)
- Users face a **difficult learning** curve with SAI360, particularly challenging for new users to navigate and utilize effectively. (6 reviews)
- Users often struggle with a **steep learning curve** , finding the platform complex and time-consuming to navigate effectively. (6 reviews)
- Users feel the product has **pricing issues** , finding it overpriced and struggling to implement all necessary features within budget. (6 reviews)
- Users find SAI360's **steep learning curve** challenging, often feeling overwhelmed and requiring significant time to master the platform. (6 reviews)
- Users find SAI360 **not intuitive** , facing a steep learning curve and complex navigation that complicates the user experience. (5 reviews)
- Poor Customer Support (5 reviews)
- Users find **customization difficult** , often needing advanced knowledge or professional services for effective use of SAI360. (4 reviews)
- Difficult Customization (4 reviews)
- Limited Customization (4 reviews)

## SAI360 Reviews
  ### 1. Seamless Risk Management, Slight Learning Curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ruth P. | Incident response coordinator, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2026

**What do you like best about SAI360?**

I like how SAI360 ties our corporate conduct, compliance, and GRC tools into one place, reducing fragmentation and keeping response organized. For me, having the risk, continuity, and compliance pieces together instead of scattered is a big advantage. I appreciate how cleanly it pulls integrated risk management together, especially the disaster recovery side and the emergency mass notification system, making it a one-stop shop for business continuity. This is crucial for keeping us ready for any incident. Setting up report templates for audits or analytics is straightforward too, so I don't have to struggle with the tool every time I need to prepare something for a review. The initial setup of SAI360 was pretty smooth as well.

**What do you dislike about SAI360?**

Some parts come with a steep learning curve. The compliance learning modules in particular take real effort to get on top of, and that's been the one area where I've had to put in more time than I'd have liked before feeling comfortable. Clearer step-by-step onboarding and simpler navigation would make the compliance modules far less daunting for newcomers.

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 ties compliance, risk, and continuity tools into one place, reducing fragmentation and keeping responses organized. It integrates risk management and provides a structured playbook for incidents, enhancing business continuity. Report templates are easy to set up, simplifying audit preparation.

  ### 2. Efficient Compliance Management with Stellar Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sharma S. | Incident Response Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2026

**What do you like best about SAI360?**

I really appreciate SAI360 for keeping us aligned with regulatory training requirements and DOJ expectations without needing to chase updates myself. The content library is deep and allows us to roll out the same modules in several languages, saving us loads of time, especially with our offices in different countries. The content is surprisingly watchable, using short videos with realistic workplace scenarios that keep people engaged. The mix of full courses, micro-learning, and quick clips helps me match the format to the audience perfectly. Most of all, I'd recommend SAI360 because of the fantastic customer success team. Our assigned contact knows our business well, flags regulatory changes, and treats us more like a partner than a vendor. The initial setup was also very easy.

**What do you dislike about SAI360?**

The one gap is the pace of new content. Sustainability is the obvious example, the demand is rising fast and the library is still catching up. Faster rollout of content in emerging areas like sustainability and AI governance, plus more granular reporting on where learners drop off, would be the biggest improvements for me.

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 aligns us with regulatory training requirements, reduces firefighting by integrating compliance with enterprise risk, and offers a deep content library in multiple languages. The customer success team flags regulatory changes, saving me time and acting as a partner.

  ### 3. SAI360 Streamlines SOX with Clear Risk-to-Control-to-Test Traceability

**Rating:** 4.5/5.0 stars

**Reviewed by:** Saurabh S. | Associate Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about SAI360?**

I think that SAI360 really comes alive in terms of risk and control linkages. Once you create a risk, you can tie that risk directly to the controls used to mitigate the risk; once tied to controls, you can then tie those controls to your testing workpapers; and suddenly you have a chain of events (risk -> control -> test) that provides an easily traceable pathway rather than having to search through 3 separate spreadsheets for information. We've used it for SOX for approximately two years now, and it does a good job of bringing all aspects of the Control Environment (narratives, testing evidence, sign-offs) into one central location.

**What do you dislike about SAI360?**

My major complaint is the approval workflow. If a tester completes a work paper and subsequently revises the work paper after completing the original work paper, SAI360 does not automatically move the revised version of the work paper from an approved status back to an unapproved status. Therefore, theoretically you could have a signed off document that was edited under the cover of the signatures. A minor complaint but I hate the dashboard widgets as they appear to be designed by someone that has never had to present this type of data to a CFO.

**What problems is SAI360 solving and how is that benefiting you?**

Prior to implementing SAI360, our SOX Program existed in a combination of Shared Drives, Excel Trackers and someones Email Inbox. With SAI360 there is now a single source where Risks Connect to Controls, Controls Connect to Testing and Testing Connects to Evidence. SAI360 has also assisted with Quarterly Certification Process - Sending 302/906 Questionnaires through Platform to Business Stakeholders and Tracking Responses is much easier than managing via Email. While SAI360 is not a perfect solution and the Learning Curve at the beginning was significant, it did replace a completely disorganized process with one that at least has some structure.

**Official Response from Tara Akkerman:**

> Hi Saurabh,

Thank you for the detailed review! We’re thrilled that SAI360 has transformed your SOX program into a centralized system and that you're finding value in our risk-to-control traceability.

We also appreciate your candid feedback. Your point regarding the approval workflow is a valid concern for audit trails, and I am sharing this directly with our Product team. We are also actively working to enhance our dashboard widgets for better executive reporting.

Thank you for your partnership over the past two years and for helping us improve.

  ### 4. Questionnaire Templates and AI Response Mapping Make Vendor Requests Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harris P. | Senior Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about SAI360?**

I like the template for questionnaires; they appear to be set up in such a manner that will make it easier for us to send requests to third-party entities without making it feel like we are trying to pull their teeth. Additionally, the AI assisted response mapping feature is useful as it identifies when vendors ask essentially the same questions in different manners and allows the responses to be filled-in without requiring much additional thought.

**What do you dislike about SAI360?**

The reporting features allow for minimal customizations and this can become frustrating if your company needs to meet certain compliance requirements and also there are occasions where you can not create reports in the manner in which you would prefer. Also the number of alerts generated by the system can be too much and while not all alerts are urgent, you still have to review every single alert regardless of whether or not each one of them is an emergency.

**What problems is SAI360 solving and how is that benefiting you?**

Prior to sai360, we conducted vendor assessments via e-mail and large excel files. If you know anything about either method, then you understand why i describe it as horrible. Sai360 consolidates many of those processes such as vendor questionnaires are sent out, vendor responses received and documented, which eliminates some of the issues related to communication between departments and management.

**Official Response from Tara Akkerman:**

> Thanks so much for the 5-star review!

I’m thrilled that our questionnaire templates and AI response mapping have made your vendor assessments effortless. And of course, freeing you from endless emails and bulky Excel files is definitely a win.

I also appreciate your candid feedback regarding reporting customization and alert volume. I've shared your thoughts directly with our product team so we can work on improving flexibility and alert management.

Thanks for being a valued part of the SAI360 community!



  ### 5. SAI360 is quite easy to use and makes compliance less painful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Antony T. | Digital Marketing Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about SAI360?**

It works with an endless number of systems (AWS, GitHub, Google Workspace, etc.) so finding evidence during an audit is literally seamless. The automated tests have been another major benefit - at a glance, i know when i need to pay attention to something that is failing, or something that needs to be addressed. And the trust center has also been beneficial because customers can now view their own compliance status rather than calling/emailing me every 5 minutes.

**What do you dislike about SAI360?**

Some of the navigation is much too deep. For example, if a test is failing and i need to go fix something specific, i have to click through four pages to get there. That can be very annoying. Button contrast is also weirdly bad. Upload buttons just blend in with everything else so you are sitting around looking for something right in front of you. And every time you want to do anything it opens a new tab. After a while your browser is just full of tabs.

**What problems is SAI360 solving and how is that benefiting you?**

We are a small team; we don’t have any employees who have a background in security. And we needed to meet the requirements of soc 2. Without having a tool like sai360 that would’ve been extremely difficult. Sai360 provides what you need to meet the requirements of soc 2; assigns tasks related to those requirements; tracks them; and allows auditors to pull evidence directly from it rather than us having to put together a huge spreadsheet.

**Official Response from Tara Akkerman:**

> Thank you for the thoughtful review and for sharing such detailed feedback. We’re glad to hear that we're helping make audits and evidence collection easier for your team. It’s especially meaningful to hear that SAI360 has helped your small team manage SOC 2 requirements without needing a deep security background in-house. Helping teams stay organized, reduce manual work, and simplify compliance is exactly what we aim to do.

We also appreciate the honest feedback about navigation, button visibility, and the number of tabs opened during workflows. That kind of usability feedback is incredibly helpful and gives our team clear areas to improve. We know small friction points can add up quickly when you’re working in the platform every day.

Thanks again for taking the time to share your experience and for being our customer!

  ### 6. Effortless Course Creation with a Strong AI Builder and Fast Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohanakannan K. | Chief Operating Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about SAI360?**

I think the part where it really shines is in creating courses — it’s very easy to upload videos, PDFs, SCORM files add a quiz at the end, etc and it does all of it easily without having to mess around. The AI-based course builder is very good for quickly building out something. Support also responds pretty quickly which I did not expect.

**What do you dislike about SAI360?**

The reporting piece is lacking and it’s frustrating because everything else is okay. You cannot report on learning paths at all; you can only customize reports up to a point and some fields are not available, which means you’ll be duplicating information elsewhere to get the number you need. The new UI has a learning curve and some items are still in the older UI so you’re bouncing back and forth depending on what you are trying to accomplish. Pet peeve, but true: the training hours appear as “31m 55s” (text) instead of a number so you’ll have to write your own formula to total them.

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 puts all of this into one place, automates the issuing of certificates, allows you to create groups and assign classes to those groups instead of individually, and gives employees the ability to complete classes on their own schedule. For our size team of trainers (managing training across hundreds of people without a large L&D staff), SAI360 is something that actually removes work from your plate as opposed to adding more.

**Official Response from Tara Akkerman:**

> Thank you for taking the time to share such a thoughtful review. We’re glad to hear that the course creation experience and support team have made a positive impact for you. Making it easy to upload content, build courses quickly, and automate administrative tasks like certificates and group assignments is exactly what we try to deliver, especially for teams managing training programs at scale without a large L&D staff.

We also appreciate your candid feedback about reporting and the user interface. Improving reporting flexibility and continuing to streamline the experience as more functionality moves into the newer UI are areas we’re actively investing in based on customer feedback.

Thank you again for sharing your experience and helping us continue to improve.

  ### 7. All-in-One Platform with Responsive Human Support and Fast Onboarding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohit S. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about SAI360?**

I'm just glad that everything is now in one location and also the support team has been very responsive and I normally get a real person, as opposed to a bot. Onboarding was relatively quick and did not take weeks to set up and I really appreciate how it auto flags the risk for me to review rather than having to search for it myself.

**What do you dislike about SAI360?**

I find customizing the reporting to be difficult. I simply want to rearrange the items, but I feel as though they are too rigid. Additionally the pricing can be somewhat steep for smaller companies and it appears at times there are too many clicks to access a simple vendor summary. I wish this were a little less expensive for what you receive.

**What problems is SAI360 solving and how is that benefiting you?**

The majority of the time, I am simply trying to keep track of our third party vendors to avoid being caught off guard. In addition to assisting with compliance audits (all data is located in one area), it prevents endless back and forth emails with security questionnaires.

**Official Response from Tara Akkerman:**

> Thank you so much for the review and for sharing such thoughtful feedback.

We’re glad to hear that having everything in one centralized platform has helped you stay ahead of vendor risk and streamline audits. It’s great to know the auto-flagging of risk, quick onboarding, and responsive human support are making a meaningful difference in your day-to-day work. That’s exactly the experience we aim to deliver.

We also appreciate your candid feedback on reporting flexibility, navigation, and pricing. Input like yours directly influences our product roadmap, and we’re continuously working to improve usability and reporting customization.

Thank you again for your partnership and for trusting SAI360 to support your compliance and third-party risk efforts.

  ### 8. All-in-One Compliance Platform That’s Reliable, Intuitive, and Well-Supported

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dharmik V. | Associate Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about SAI360?**

What I like most about SAI360 is that it brings a wide range of features into a single platform, which makes compliance and risk management feel more connected and far less fragmented. Ease of use is another standout: despite the platform’s depth, moving through policies, training modules, and risk dashboards feels intuitive once you’ve had a little time to get familiar with it. I also found the implementation process smoother than I expected, with clear guidance that helped me integrate it quickly into my daily routine. Because I rely on it 12–13 times a day, consistency and reliability are essential, and it rarely lets me down. The integration capabilities are strong as well, letting me connect it with other tools I use without needing constant manual updates. Lastly, the customer support team adds real value—they’re responsive and knowledgeable, which makes the overall experience feel well supported and efficient.

**What do you dislike about SAI360?**

One thing I dislike about SAI360 is that the interface can feel dated at times, which makes navigating complex compliance tasks less smooth than I’d like. Although the implementation process was manageable overall, some of the more advanced features took extra effort to fully understand, which slowed my initial adoption. Because I use the platform 12–13 times a day, the occasional lag or slower response is noticeable and can interrupt my workflow.

The reporting and analytics tools are functional, but they don’t always provide the level of insight I need for more strategic decision-making. Integrations generally work well, yet connecting with niche or less common systems can require additional time and troubleshooting. Overall, while the customer support team is helpful, I wish the platform itself felt more modern and streamlined to better match the reliability of the people behind it.

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 helps me tackle the challenge of managing compliance and risk across multiple frameworks without feeling overwhelmed by fragmented, scattered processes. By centralizing everything in one platform, I no longer lose time switching between different tools or juggling spreadsheets. It also addresses the ongoing need to track policies and training, keeping employees aligned with regulatory requirements in a clear, structured way. Because I use it 12–13 times a day, the efficiency gains are easy to notice—I can pull up dashboards and the latest updates quickly, without unnecessary delays. The integration capabilities further cut down on manual effort by connecting with the systems I already rely on, which makes the overall workflow smoother and more consistent. Overall, SAI360 shifts compliance for me from a reactive burden to a proactive routine, improving my productivity and giving me more peace of mind.

**Official Response from Tara Akkerman:**

> Thank you for the thoughtful 5-star review and for taking the time to share such detailed feedback.

We’re glad to hear that SAI360 has become a trusted part of your daily workflow and that bringing compliance, risk, policies, and training together in one platform has helped reduce fragmentation. It’s especially meaningful to know you rely on the platform multiple times a day and find it reliable, intuitive, and well supported. We’re also pleased that implementation went smoothly and that our customer support team has been a strong partner.

We appreciate your candid input on the user interface, performance, and reporting depth. These areas are actively being addressed as we continue to modernize the platform and enhance analytics to better support strategic decision making. Feedback from experienced, frequent users like you plays an important role in shaping our roadmap.

Thank you again for your partnership and for trusting SAI360 to support a more proactive, efficient approach to compliance.


  ### 9. No-Code Simplicity and Reliable Support Make Workflow Management Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** William C. | Technical Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** January 05, 2026

**What do you like best about SAI360?**

The no code function is good for fixing workflows without having to call a developer and the support team also answers me which is very unusual. I am able to connect multiple items such as risk and asset and it has not crashed. It is simple to use and easy to find your way around, as long as you don’t overcomplicate things.

**What do you dislike about SAI360?**

It was a nightmare to create an entire dashboard by myself. I spent countless hours on creating it. Honestly I’m still upset about it. It is overpriced for what it does. The learning curve is high. I absolutely hate the redirect feature. It just seems old school. Why does it take me forever to format percentages correctly in the calculations?

**What problems is SAI360 solving and how is that benefiting you?**

We were able to get rid of the old excel sheets and notebooks that were killing us. We were both confused all the time during audits because the information wasn’t stored in a centralized location. I don’t have to run after the bosses to gather evidence from them because it sends emails to them automatically.

  ### 10. SAI360 Keeps Compliance and Risk Organized in One Place

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lela T. | Quality Assurance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about SAI360?**

What I like best about SAI360 is that it keeps everything in one place, which makes managing compliance and risk much easier and more organized. It’s simple to use, saves time, and helps keep track of important processes without feeling overwhelming.

**What do you dislike about SAI360?**

Sometimes the platform can feel a bit complex, especially for new users, and certain features take time to learn. Also, some processes could be more streamlined to make navigation faster and more intuitive.

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 helps solve challenges around managing compliance, risk, and policy tracking by bringing everything into one system. This makes it easier to stay organized, monitor requirements, and reduce manual work. It benefits me by saving time, improving visibility across processes, and helping ensure nothing important is missed

**Official Response from Tara Akkerman:**

> Hi Lela,

Thank you for your 4-star review and for sharing your experience. We are glad to hear that SAI360 helps keep compliance and risk organized in one place and makes it easier to stay on top of important processes while saving time.

We also appreciate your feedback about complexity for new users and opportunities to streamline navigation. We are continuously working to make the platform more intuitive through usability improvements and enhanced guidance. If there are specific areas where we can improve, your Customer Success team would love to hear from you.

Thank you again for your feedback and for being part of the SAI360 community.

  ### 11. It's an expensive system to operate, however it does work.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anurag C. | CTO, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2025

**What do you like best about SAI360?**

I was worried that it would cause me to lose what I uploaded or somehow malfunction; however it worked fine. Also the connection to microsoft office is fairly good. When I upload excel spreadsheets into SAI360 they update correctly and do not seem to damage anything in the process. And the support team also does a very good job with large file uploads and solving issues.

**What do you dislike about SAI360?**

The only major negative I have is the cost. I had to really push to get approval from management. It weirdly sometimes take forever to get help from support even though their support is quite good so they should probably work on this. The reporting could be improved upon, as well. If you have over 2,000 controls (which is the case for us), it takes a long time for the pages to load.

**What problems is SAI360 solving and how is that benefiting you?**

For our sox and operational audits, we currently use SAI360 to get away from spreadsheets and with SAI360, it allows us to keep a record of the edits made to the documentation so if there is an error in the documentation, we will be able to tell who caused it. Also since my air conditioner broke in the office today, I'm a bit irritated but I would definitely recommend SAI360 as it has saved us time during our audits.

**Official Response from Tara Akkerman:**

> Thank you for taking the time to share such a thoughtful review and for giving SAI360 a strong rating. We are glad to hear that the platform has been reliable for your SOX and operational audit processes and that the connection with Microsoft Office has supported your workflows. It is great to know that large file uploads and data integrity are working well for your team.

We appreciate your feedback on cost, reporting performance, and support response times. Input like this helps us focus on the areas that matter most to our customers. If you ever experience slower load times or need help improving reporting efficiency, our Customer Community includes tips, best practices, and guidance that many customers find helpful. Our support and product teams also continue to work on performance enhancements that benefit high volume environments like yours.

We are grateful that SAI360 has helped streamline your audits and reduce dependency on spreadsheets, especially by giving you clearer visibility into documentation changes. Thank you again for your recommendation and for being part of the SAI360 community. We hope your air conditioner is back up and running soon.

  ### 12. Comprehensive product that allows almost unlimited configuration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrew O. | Director, Risk Management, Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about SAI360?**

UI is very user friendly and pleasing to the eye. Configuration possibilities are very open ended and allow for heavy customization. Client partnership allows access to development team and gives us input to the platform's future. Multiple use cases available makes it a true risk management platform. New features and capabilities constantly being released.

**What do you dislike about SAI360?**

Backend configuration is a bit of a learning curve. Advanced customization sometimes requires paying for professional services.

**What problems is SAI360 solving and how is that benefiting you?**

Automation for vendor risk management. Centralization of security and compliance audits. Comprehensive risk registers. Migration of manual processes to automated workflows. Integration of processes that break down silos within the organization.

  ### 13. good tool for data visualization but needs time to fully utilize

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chinmay M. | UX Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about SAI360?**

The customizable widgets or the visualization tools it provides.

**What do you dislike about SAI360?**

if you are using it without a prior KT, the learning curve is very steep

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 helps to visualize and point out the risks and analyze the raw data from my excel to know what is the root cause

  ### 14. Overall a very powerful platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about SAI360?**

Main reason for the usage of SAI360 is its flexibility to create nearly any entity, with any attributes and to use them in by yourself created workflows, filter the entities in tables, dasboards, treeviews and design your own functionalities arround  it.

**What do you dislike about SAI360?**

There is still potential to support configuration works with additional tools for example, for migration between environments, support for user rightsmanagement, archiving, anonymizsation and deleting of personal related data in instances of entities. options for module owners/admins, Microsoft Office integration for on premis clients , user section features.

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 helps us fulfilling regulatory requirements and governance necessities in all the mentioned up topics. 
Addenally we use SAI 360 to classify Third party outsourcings, our regulatory inventory, risk szenario management, second Line surveillance management, data privacy processing describtions according to Art 13 GDPR, data breach management.
We plan to set up a module for contractmanagameent, AI classification and inventory, DORA informationregister and mor.

**Official Response from Marsha Fisher:**

> It is great to see you are using SAI360 across your organization for business continuity management, third party risk, data privacy, and regulatory management. In addition to streamlining your risk management activities in a single solution, your organization is benefitting from the power of connected data which provides richer analytics and improves decision-making. Thank you for sharing your ideas on ways to enhance the user experience. We always value feedback from our customers as it informs our priorities for upcoming enhancements.

  ### 15. SAI360 is the leading global compliance training vendor

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about SAI360?**

SAI360 has a broad content library that is global, diverse, relevant, current, and available in multiple languages. They take risk areas such as bribery, safety, harassment, and turns it into relatable and engaging content that is ever changing so that you can issue annual training that is not boring or repeatitive. They have full length courses as well as micro-learning segments to even short multimedia files to meet all your business needs. The best part of SAI360 is their customer support - it's by far exceptional. They have a team that is assigned to work with you - this includes; building a relationship with you, understanding your business, looking out for trends in your industry and regulatory changes for the places you conduct business. SAI360 is a true business partner.

**What do you dislike about SAI360?**

The only thing I wish SAI360 had more of is the number of new content being added to their library. Especially in some of the newer areas, such as sustainability. They certainly have added more to their government contracting library.

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 is helping me stay in compliance with all regulatory training requirements and staying ahead of DOJ guidance. Having SAI360 as my compliance training vendor also helps with my enterprise risk mitigation strategies.

**Official Response from Marsha Fisher:**

> Thank you for taking the time to share such a thorough and positive review of SAI360! We're thrilled to hear that our content library, along with our dedicated customer support team, have met your expectations and contributed to your compliance and risk mitigation strategies. Your feedback about the need for more content in emerging areas like sustainability is invaluable. We're continuously working to expand our offerings and ensure our content meets the current and future needs of our clients. Thank you again for considering us a true business partner. We look forward to continuing to support your business and compliance goals with innovative and engaging training solutions.


  ### 16. Great product to support risk management and compliance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2024

**What do you like best about SAI360?**

We love how customizable this product is - we are able to build out each module with separate workflows that meet the needs of our organization.

**What do you dislike about SAI360?**

We eagerly anticipate some of their upgrades on search functionality and other changes that make the product more end-user friendly.

**What problems is SAI360 solving and how is that benefiting you?**

Our primary use of SAI360 is third party risk management of our contracts, vendors and other business partners.  We also use this product to support our organization's policy management, internal audit and enterprise risk management programs.

**Official Response from Marsha Fisher:**

> Thank you for your response. It is great that you are using SAI360 for policy management, internal audit, and enterprise risk management in addition to third-party risk management. One of the greatest benefits of centralizing risk management efforts in a single platform is you begin to break down organizational silos and look at risk management much more holistically. Glad to hear you are having success with customization. Our customers really appreciate the ability to self-serve on forms, lists, workflow, and other aspects without getting IT involved. Thanks also for your feedback on search functionality. We have ongoing efforts to maximize SAI360's user interface and user experience, including this feature.

  ### 17. SAI360 has multiple functions for any Healthcare Facility

**Rating:** 4.5/5.0 stars

**Reviewed by:** lauren p. | Data Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about SAI360?**

It keeps the RAC audits organzied, easy of collecting data and turning that data into reportable information.

**What do you dislike about SAI360?**

It does take a while to understand the build within each module.  It can be confusing to understand and maybe a little hard to make sure one is using the application to the full potential.

**What problems is SAI360 solving and how is that benefiting you?**

Having a source of true for our data we are collecting for RAC audits (compliance). Helping assign tasks to employees throughout the RAC audit workflow and keeping everything organized.

**Official Response from Marsha Fisher:**

> Thank you Lauren for your review. We are glad to hear SAI360’s Revenue Risk Manager is helping collect, identify, and report on Medicare overpayments or underpayments for your organization. We also appreciate your feedback on the complexity. We continue to optimize our user experience and training so everyone feels confident they are accessing the solution's full potential. 

  ### 18. Simplified business continuity management & business impact analysis

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cammelia H. | Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about SAI360?**

Integrated business risk management is easily organized, especially for disaster recovery software and emergency mass notification system (EMNS) make SAI360 is a complete one-stop-center for business continuity management to readiying our business for distaster. Easy setup to create report templates for audit or analytics analysis.

**What do you dislike about SAI360?**

While SAI360 work perfectly for our needs in business continuity and management, things like compliance learning has steep learning curves that is challenging to master.

**What problems is SAI360 solving and how is that benefiting you?**

Help with corporate conduct & compliance and GRC tools integration.

**Official Response from Marsha Fisher:**

> Thank you Cammelia for your review. We are happy to hear our Business Continuity Management solution is supporting your efforts. The reporting templates are frequently mentioned as being helpful. Your feedback regarding the challenges of compliance learning is spot on. Partially, because the compliance landscape is expanding so quickly. 

  ### 19. GRC software that meets your needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** derek d. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 26, 2023

**What do you like best about SAI360?**

SAI360 combines risk assessment, incident management, and reporting all in one platform. This can streamline workflows, improve data accuracy, and enhance visibility for regulators.
SAI360 provides pre-built modules for many banking regulations, including Basel III, AML/KYC, and GDPR. This can significantly reduce the time and effort needed to stay compliant.
SAI360 allows you to automate many routine compliance tasks, such as policy updates, risk assessments, and incident reporting. This can free up staff time for other activities and improve efficiency.
SAI360 is a scalable platform that can adapt to the needs of both small and large banks.
SAI360 provides comprehensive reporting and analytics tools that can help you track your compliance performance, identify trends, and make data-driven decisions.

**What do you dislike about SAI360?**

While SAI 360 is working for our needs it does have a learning curve that has been diffulct when it comes to reports and dfashboards.

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 is a powerful GRC platform with a comprehensive set of features that can be valuable for banks.Automates manual tasks in risk assessment, incident reporting, and policy management. The software reduces time spent on repetitive tasks like risk monitoring and control testing. Improves efficiency in key risk management areas like operational risk, credit risk, and market risk.

  ### 20. Prompt, professional service when needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muhammad  Z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2023

**What do you like best about SAI360?**

SAI360 has been especially instrumental in dealing with Compliance 360 on my part as a professional working in the cloud environments. It is commendable in the way it organizes policies and streamlines actions. More specifically, the audit trail feature provides a concrete reference point whereby past actions can be retraced with great ease. I also like the way it can generate reports.

**What do you dislike about SAI360?**

Nonetheless, there are weak sides of SAI360. It seems a little bit outdated mostly at the end of its UI and UX. Workflow configurations can be impacted, especially when dealing with external datafeeds and transporting mechanisms within the integration process.

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 has played a major role in complying with the law and managing policies, an aspect that is critical in my job. This has made it easier to deal with compliance activities by automating and streamlining the processes.

  ### 21. Understands Compliance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about SAI360?**

I love that not only does SAI360 create databases to assist Compliance Departments in managing different functions, from investigations to policies. They allow companies to create modules fit for their companies and their needs.  The additional resources, webinars, and updates on regulatory implications are available users, which is a great bonus and learning opportunity.

**What do you dislike about SAI360?**

Wish there was a way create reports in a easier fashion, sometimes on the backend does not match the field on the front end which makes it quite difficult.  Wish we would receive updates about new features that are available and that could be utilized in current program.

**What problems is SAI360 solving and how is that benefiting you?**

N/A

  ### 22. I would recommend SAI360

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deborah F. | Compliance Paralegal, Enterprise (> 1000 emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about SAI360?**

We are working on a Code of Conduct refresh and the design and development team has been proactive, and professional, on task and keyed into exactly what we envisioned.  Great customer support/service

**What do you dislike about SAI360?**

The contract process was long and painful.  Even getting the NDA was a challenge.  It should not be that hard to get a simple contract and it left a bad taste for future business.  Thankfully the design team's efforts to date have gone a long way in smoothing out that feeling!!

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 is helping us with our Code of Conduct policy refresh.

  ### 23. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maritza D. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about SAI360?**

Have not had any issues with the software and can be molded to fit your needs.

**What do you dislike about SAI360?**

Not sure that there is anything that isn't helpful, I enjoy all aspects of SAI360.

**What problems is SAI360 solving and how is that benefiting you?**

Having one central location to manage several aspects of the organization makes it an effective resource for a successful day-to-day business management.

  ### 24. SAI Global  - Client across many stops

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wade T. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about SAI360?**

We have found the tool to be the most real to life compliance tool that we have used. Very versatile tool and have really enjoyed the Client Services team. A company on the cutting edge of what clients need.

**What do you dislike about SAI360?**

That we don't have the budget to employ all of the modules

**What problems is SAI360 solving and how is that benefiting you?**

Oversight of third parties through TPRM.Continually simplifying the end user experience or allowing our preferences as users to meet that goal

  ### 25. Great customer service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about SAI360?**

It is very user friendly once you are past the implementation.

**What do you dislike about SAI360?**

The employee maintanence is not always efficient.

**What problems is SAI360 solving and how is that benefiting you?**

We use it to track all of our incidents, compliance, privacy and operations.  This makes tracking easier and allows us to expand our investigative teams.

  ### 26. Good off-the-shelf training

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about SAI360?**

SAI360 micro-learning cover the main topics of Compliance and Ethics and some more. They are of good quality and can be combined to create e-learning. They are easy to launch.

**What do you dislike about SAI360?**

The price of the packages offered for microlearning is high. It is also difficult to customise the training to make them relatable for our employees. That's an issue with all off-the-shelf trainings provider.

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 offers e-learning content that helps make our employees aware of our Compliance policies.

  ### 27. Enabled an audience to access the tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sibila D. | Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about SAI360?**

The SAI team is open, to accommodating our need for visibility of content. They made the process smooth.

**What do you dislike about SAI360?**

Sometimes it is a bit confusing to understand the solutions provided by SAI360 as their names dont always match their functionalities.

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 solves issues related to cost-effectiveness. It benefits my business by providing a user-friendly platform and also saving us money.

  ### 28. Could not be happier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Philanthropy | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about SAI360?**

The application is very easy to configure for your needs.

**What do you dislike about SAI360?**

SOmetimes the customer support is a little lacking.

**What problems is SAI360 solving and how is that benefiting you?**

We needed a confirurable solution for vendor management.

  ### 29. Greatly optimizes the accessibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Govind J. | Software Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2023

**What do you like best about SAI360?**

The SAI team collaborated with us to ensure that the content is visible, to an audience.

**What do you dislike about SAI360?**

There are instances where the names of SAI360 solutions dont align with their capabilities, which causes confusion regarding what each solution does.

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 hasnt solved any problems for our business. It caused frustration among our team members. The promised solutions were not delivered as expected.

  ### 30. Great System to work with.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about SAI360?**

What is the best about SAI360 is that I am able to view note and determine the status off all my current assigned work .

**What do you dislike about SAI360?**

Not having a quick pick for activities in the front of the initial page.

**What problems is SAI360 solving and how is that benefiting you?**

It helps document all our findings

  ### 31. Customizable application that can fit the needs of a case management system.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about SAI360?**

Customizalbe fields. You are able to add fields needed to document.

**What do you dislike about SAI360?**

Having an option for follow-up items or reminders.

**What problems is SAI360 solving and how is that benefiting you?**

Having a case managment system.

  ### 32. SAI360 is the best

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about SAI360?**

It is a great resource for historical data

**What do you dislike about SAI360?**

Customization is difficult unless you are the administrator.

**What problems is SAI360 solving and how is that benefiting you?**

Tracking of Compliance and Privacy reports

  ### 33. A continuously evolving tool supported by a progressive team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Investment Management | Enterprise (> 1000 emp.)

**Reviewed Date:** November 01, 2022

**What do you like best about SAI360?**

SaiG have worked closely with us to understand the context of our requirements. This proximity enabled this team to design solutions that work for our end users. The consistency of delivery, the reliability of the system and the intuitive interfaces facilitated internal adoption greatly. The team behind SaiG stood out for us; they are constantly striving to evolve their technology month by month.

**What do you dislike about SAI360?**

The technology requires users to be enrolled to the tool to view the content. However, we needed the content to be visible to a broader audience on read-only basis. The SAI team have worked with us to facilitate this functionality.

**What problems is SAI360 solving and how is that benefiting you?**

SAI360 is helping compliance and risk operations to introduce a centralised process for regulation management, supported by a tool which offers simple workflow, reporting and audit trails.

  ### 34. Perfect solution for integrated risk management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edwin R. | GRC System Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** September 14, 2022

**What do you like best about SAI360?**

The ability to create multiple relationships among objects within the system. Building relationships between objects such as risks, controls, policies, applications, and loss events help to improve assessment ratings and reporting.

**What do you dislike about SAI360?**

The application lacks advanced reporting, and our data is often extracted from the system and processed in another visual tool. The dashboards/homepage tabs seem outdated and lack customization ability. If enhanced, it would improve the UI tremendously since dashboards make actioning content so accessible.

**What problems is SAI360 solving and how is that benefiting you?**

Collection and assessment of risk & control data, loss event data, exam & audit finding data. Tracks revision history and changes to our policies, charters, standards, and procedures. Provides regulatory change events via integrated feed.

  ### 35. Highly Customizable Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2022

**What do you like best about SAI360?**

BWise is a flexible, very customizable GRC software.  Additionally, their support desk is quite good.

**What do you dislike about SAI360?**

BWise needs to improve its training and available online job aids for the system administrator.  Today it can be difficult to self-learn.

**What problems is SAI360 solving and how is that benefiting you?**

SAI has a core suite of tools.  We focus on using BWise to solve/monitor GRC controls - processes, risks, control and control tests, issues, and action plans - and perform audits.

  ### 36. Not something I would do again

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2022

**What do you like best about SAI360?**

It's ok. It's not the best GRC I have ever used. But it does most of what you need

**What do you dislike about SAI360?**

I don't know what people are talking about when they say it's customizable. It's not. Very limited in that regard. And a lot of it you have to pay them to do it

**What problems is SAI360 solving and how is that benefiting you?**

We needed a Risk Register. SAI360 is better than what we had, which was a spreadsheet.

  ### 37. The solution, flexibility, and ux was better than what's "on the tin"

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter K. | H, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2021

**What do you like best about SAI360?**

Good out of the box solution for Incident Management, which, with strong configuration ability we delivered a great solution for our business at relatively low cost.

**What do you dislike about SAI360?**

Sometimes there seems few people with the right knowledge to assist with things, but that may be a reflection of our very small scale and geographic isolation.

**Recommendations to others considering SAI360:**

One thing you need to be sure of is to be really clear what your use cases are. There are a lot of SAI solutions and sometimes the names of those do not necessarily line up with what you would expect them to actually do. I would also say, and this is a general statement regardless of SAI - do not customise. Configuration is so extensive inside the BWise solution there's masses you can do to make the UX and setup a good one without expensive and future-limiting customisation.

**What problems is SAI360 solving and how is that benefiting you?**

We took control of Incident Management from a multi-jurisdictional, rigid, loathed system. We have strong ROI in terms of time wasted on bespoke reporting, infinitely greater control, ability to configure to an amazing degree (e.g. custom emails to users based on what WE deem important), and essentially self-determination in owning our own solution, but one that is almost out-of-the-box in terms of nearly no customisation (making it much easier to be supported).

  ### 38. When you find a great company like SAI360, you stick with them!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2021

**What do you like best about SAI360?**

I like the personal attention from the SAI360 staff, who help ensure that I can get my job done efficiently and produce a quality product.

**What do you dislike about SAI360?**

There is a lot in the system that I am not utilizing, and I wish I had the opportunity to explore optimization without it costing a lot of additional money

**What problems is SAI360 solving and how is that benefiting you?**

We have streamlined our use of the Incidents module and by doing so, have decreased burdens on leaders who need to use it.

  ### 39. SAI360 all the way!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Akshat M. | Senior Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2021

**What do you like best about SAI360?**

It is User-friendly! That is the best part! In addition, great dashboards- Precise and usable reports can be produced.

**What do you dislike about SAI360?**

Not ideal to have to report separate in Business objects.

**Recommendations to others considering SAI360:**

Just go for it!
It is THE soultion that you were looking for!

**What problems is SAI360 solving and how is that benefiting you?**

It has replaced excel for us completely. I can say that we have saved a lot of man hours!

  ### 40. Devil Is In The Detail

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2021

**What do you like best about SAI360?**

We have brought Compliance, Internal Audit, Controlled Self Assessments, Corporate Material Risk Profiles and Divisional Risk Registers into a single platform which should allow us to gain greater insight into the status of each risk and key control from our three lines of defence. The additional benefit is to more easily understand what actions are open/overdue.

**What do you dislike about SAI360?**

We had to keep Incident Management, Construction & Operational Risk Registers, Vendor Management, Contractor Management, Modern Slavery Assessments on alternate platforms as SAI360 did not provide sufficient capability at the time of vendor selection.

Because we want our risk & controls universe to be the same for all modules it is a 'clunky' process and almost not worth the effort. As an example, it is not possible to update SAI360 in real-time in a project control meeting as there is a need to constantly move between processes. We have to 'mark-up' a printed copy of the risk register, then task someone to spend nearly half-a-day to update the system after a 2 hour meeting.

For our set-up the user experience is not intuitive, the look and feel is dated. The internal audit module does not really accommodate the creation of an audit report within the system.

**Recommendations to others considering SAI360:**

The devil is in the detail. Do you want each module to be used standalone or integrated. Will records be centrally maintained or is each element to be maintained by a separate user - and in which case what resource impact is there on your staff (first line, second line, third line)

**What problems is SAI360 solving and how is that benefiting you?**

As above, we use it for Director's attestations on compliance matters, we use it for project risk workshop, we use it for Divisional Risk Registers and status of actions palns, we use it for Corporate Risk Profiles (incl monitoring if we remain within Risk Appetite and Tolerance) , we use it for Business Unit attestations relating to Controlled Self Assessments, we use it for creating Internal Audit Reports and we use it for tracking open audit items.

  ### 41. SAI Global SAI360

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2021

**What do you like best about SAI360?**

The application is completely customisable allowing us to do virtually anything that is required without the intervention of the Small Projects Team or other consultants.

The Technical Support (although paid for) is excellent, with extremely knowledgeable team members who are very patient and thorough.  Although it is a small team, they are able to prioritise support requests and usually follow up on outstanding tickets in a timely manner.

The mobile app ROAM enables our workforce to submit records when not in mobile service areas, avoiding duplication of effort.

Clients are able to submit suggestions for enhancements through the IDEAS Portal, which other clients are then able to comment and vote on.  Depending on the number of votes, the development team will review and add to the backlog.

**What do you dislike about SAI360?**

The small projects team is under-resourced, therefore, projects are on a waiting list for long periods of time, often without update.  

While the IDEAS portal has managed the client base to identify and have resolutions developed to solve a number of problems, suggestions for enhancements are often left for very long periods of time without any progression.  It is disappointing to see ideas that are still open after more than 12 months.  It is probable that the development team is also under-resourced.

Server response times, particularly in Development and Test environments is often not so good.  Having to wait for response on some functions of Configuration can be somewhat frustrating.

A request was made at a client conference around two years ago, for a "Client Forum" to be created, where Clients could collaborate.  While this was virtually unanimously agreed by all the attendees to be a great improvement and, was promised by the presenters, this has still not been put in place, which is disappointing.

Audit logs are not very friendly.  Often unique identifiers are listed instead of field names.

**Recommendations to others considering SAI360:**

Review other vendors, as we have done.  SAI360 certainly stacks up very well against its competitors.  
The application is extensive, is constantly being enhanced and is completely customisable in-house.
The support team is very knowledgeable and responds in a timely manner.

**What problems is SAI360 solving and how is that benefiting you?**

The ability to customise the software in-house, enables us to quickly change our focus as new innovations are identified and put in place. With new data points we can easily identify trends as well as Risks, putting mitigation plans in place.  The new API has allowed us to build exceptional reports that meet the needs of our stakeholders as well as help with resourcing our teams.

With each new upgrade of the application, best practices can be utilised, eliminating effort and making the application easier to use, meeting one of our company values:  "Be easy to do business with".

Duplication of effort has virtually been eliminated through the use of ROAM as well as the integration of external applications through the use of API and import functions.  

Being able to organise specialised education for our administrators has enabled us to do much more in-house configuration with the application, saving us a great deal of time and many thousands of dollars.  With this knowledge, the savings continue year on year.

  ### 42. Automation of tasks and processes frees up time that can then be used in more truly value-added work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel L. | Head of Internal Audit, Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2021

**What do you like best about SAI360?**

One integrated system with interface to different modules with possibilities to link internal control, audit, risk management et cetera with each other and drive synergies.

**What do you dislike about SAI360?**

The standard modules can sometimes be difficult to re-configurate or adjust for customized purposes.

**Recommendations to others considering SAI360:**

Spend time in analyzing how well the standard module and standard solution fits into your needs. If a customized solution is needed then a lot more time then originally planned will be required and most likely some compromises will also be needed to be done.

**What problems is SAI360 solving and how is that benefiting you?**

A more transparent and efficient work flow within the own unit and between different units as well as better tools for analyze and visualization.

  ### 43. A professional, reliable and responsive supplier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wine and Spirits | Enterprise (> 1000 emp.)

**Reviewed Date:** March 31, 2021

**What do you like best about SAI360?**

I found a wide varity of choices on their library of training modules that are available to us to choose.  The team assigned to support our company is brilliant, particularly in the initial stage of deployment where we encountered lots of challenges in building the platform, setting up a new database, etc. the project management team at SAI360 has been very helpful in assisting us to overcome the hurdles.

**What do you dislike about SAI360?**

We are a global company whereby the quality of multi-lingual languages is one of our main concerns.  We learnt from our own experiences that there seems to be rooms for improvement amongst the translation of the Asian languages in traning modules we purchased for our local employees in Asia.

**What problems is SAI360 solving and how is that benefiting you?**

Problems with developing an online training platform on our own.  Benefits realized are time savings and flexibility...

  ### 44. Great collaboration and customization for clients. Wide range of product offerings. Very Responsive.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers | Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about SAI360?**

The SAI360 team provides a great client experience on both the content and IT sides of the project. The product offerings are quality and wide-ranging. Customization and translation options are helpful and comprehensive. SAI's client account managers are skilled at managing projects and very collaborative with client needs.

**What do you dislike about SAI360?**

SAI is always working to improve IT support to clients.

**What problems is SAI360 solving and how is that benefiting you?**

SAI provides our global employee compliance training needs

  ### 45. BWise review across Risk, Compliance and Audit use cases

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 02, 2021

**What do you like best about SAI360?**

A flexible data model and ability to configure have enabled customisation to suit requirements of our firm. The BWise integrated data model enables a consistent view across business functions, risk types & regions. This has driven strong transparency of risk profiles and compliance risks which has been a strong enabler towards a more embedded risk culture.

The broad range of compatible modules has enabled more holistic oversight (e.g.  integration of Compliance Breaches, Issues & Findings and Risk Events).

There have been no platform outages over three years . Users have on occasion complained of slow screen performance however usage of Google Chrome has seen these issues significantly reduced.

**What do you dislike about SAI360?**

Newer versions have improved UX, however clunky screen formats have led to some negative user feedback. This is an area that has been prioritised for improvement by the BWise technical team and there have been productive discussion on potential solutions to drive improve UX.

Whilst BWise compares favourably to many of the other GRC platforms on the market, I believe the user interface is a key area that requires further focus  - this will enable BWise to move towards a more pre-eminent position in this space.

**What problems is SAI360 solving and how is that benefiting you?**

We have an integrated enterprise risk management platform whereby risk events, RCSA, compliance breaches, issues and findings and actions are all managed by the BWise platform. This enables read across of key oversight activities via a standardised data model.

  ### 46. Professional risk management tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2021

**What do you like best about SAI360?**

Easy to understand and getting self started

**What do you dislike about SAI360?**

Cloud technology is for some companies difficult to use due to client data

**What problems is SAI360 solving and how is that benefiting you?**

Quick overview of the current risk situation. Easy to understand for the executive management

  ### 47. BWise 2015-18 - Paris

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2021

**What do you like best about SAI360?**

BWise French team is great. Although some turnover, they still keep a great team spirit

**What do you dislike about SAI360?**

There have been changes in the strategy over the last years

**Recommendations to others considering SAI360:**

Check product strategy

**What problems is SAI360 solving and how is that benefiting you?**

Developing business internationally

  ### 48. Great e-learning

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sofía L. | Head of Compliance, Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2019

**What do you like best about SAI360?**

Thanks to SAI360 our employees have a good knowledge of ethics and compliance topics. The e-learning provided was simple and dynamic. Moreover, the members assigned to our project, Elaine and Antoine, were very collaborative and always ready to help.

**What do you dislike about SAI360?**

We do not have downsides of working with SAI360 to mention.

**Recommendations to others considering SAI360:**

SAI360 will help you to get through all the people in your organization in a simple but very effective way.

**What problems is SAI360 solving and how is that benefiting you?**

Our employees did not like training pre-SAI360 because there were very theoretical and long-lasting, but now we have received good feedback after each course.

  ### 49. In-house Attorney

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** March 29, 2021

**What do you like best about SAI360?**

SAI360 has a comprehensive training library on all ethics and compliance subject areas to choose from. The courses are "generic" in a good way (they work across jurisdictions and industries) and are easily customizable. The SAI360 team that works alongside you is genuinely excellent. They are helpful in terms of understanding your needs and guiding you to the best training, are at all times responsive, and will go above and beyond to meet your needs.

**What do you dislike about SAI360?**

Training can be skewed to a US audience.

**What problems is SAI360 solving and how is that benefiting you?**

Building foundational knowledge across the company and workforce in relation to various ethics and compliance subject areas.

  ### 50. Review of SAI360

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** February 08, 2021

**What do you like best about SAI360?**

To get everything related to Internal Audit in one place.

**What do you dislike about SAI360?**

We had to remodelling the module quite a lot for it to fit our purpose.

**Recommendations to others considering SAI360:**

Make sure that you know what you want to have and ask many questions in the beginning.

**What problems is SAI360 solving and how is that benefiting you?**

Now we have a better overview of the audit work and also a better follow up. Once we will have our reports in place it will be really easy for everyone out in the business to by them self follow up on action plans.


## SAI360 Discussions
  - [Does Compliance 360 easily integrate with SalesForce?](https://www.g2.com/discussions/13814-does-compliance-360-easily-integrate-with-salesforce) - 1 comment, 2 upvotes
  - [When with C360 be supporting Microsoft office 2016?](https://www.g2.com/discussions/13425-when-with-c360-be-supporting-microsoft-office-2016) - 1 comment, 2 upvotes

- [View SAI360 pricing details and edition comparison](https://www.g2.com/products/sai360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-09+12%3A26%3A52+-0500&secure%5Bsession_id%5D=bb86a045-d9fa-4bf0-a1f4-58e21c9b03aa&secure%5Btoken%5D=8f16c01ae04d410862eaccf26e98072f81e9715390ca54c5aa6b83fa3bc44bae&format=llm_user)
## SAI360 Integrations
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Splunk IT Cloud](https://www.g2.com/products/splunk-it-cloud/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## SAI360 Features
**Maintenance of Compliance**
- HIPAA Compliance
- Employee Training
- Policy Management
- Auditing & Risk Assessment
- BAA Management
- Document Management System
- Incident Management
- Measures Management

**Support**
- Compliance - Healthcare Risk Management
- Templates - Healthcare Risk Management
- Education - Healthcare Risk Management

**Platform Content**
- Content Library
- Platform Search
- Automation

**Planning**
- Program Management
- Resource Modelling
- Recovery Plans
- Templates

**Risk Assessment**
- Scoring
- AI

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Summarization
- AI Text Generation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Learning Content - Ethics and Compliance Learning**
- Standard Courses
- Authoring
- Internal Policies
- Programs
- External Courses

**Operational Risk Management**
- Operational Risk Methodology
- Operational Risk Classification
- Operational Risk Identification

**Data Management**
- Incident Management - Healthcare Risk Management
- Report Generation - Healthcare Risk Management
- Data Collection - Healthcare Risk Management

**Platform Basics**
- Reporting
- Interoperability
- Performance

**Execution**
- Crisis Management
- Emergency Notifications
- Workflows

**Risk Control**
- Reviews
- Policies
- Workflows

**Ethics - Ethics and Compliance Learning**
- Offensive Behavior
- Business Ethics
- Code of Conduct

**Workflows - Audit Management**
- Audit Trail
- Recommendations
- Collaboration Tools
- Integrations
- Planning & Scheduling

**Generative AI - Security Compliance**
- Predictive Risk
- Automated Documentation

**Monitoring - IT Risk Management**
- AI Monitoring

**Platform AI Features - Policy Management**
- Reports
- Workflow Management

**Business Resilience**
- Business Continuity
- Compliance Management

**Agentic AI - Regulatory Change Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Platform Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Risk Management**
- Risk Identification
- Risk Classification
- Risk Methodology
- Goals Monitoring

**Analytics**
- Business Impact Analysis
- Plan Reporting
- Recovery KPIs

**Monitoring**
- Vendor Performance
- Notifications
- Oversight

**Compliance - Ethics and Compliance Learning**
- Corporate Compliance
- Department Specific Content
- Safety
- Industry Specific Content

**Documentation - Audit Management**
- Templates & Forms
- Checklists

**Agentic AI - IT Risk Management**
- Autonomous Task Execution
- Multi-step Planning

**Integration**
- Integrated Risk Management
- Disaster Recovery
- EMNS

**Reporting**
- Templates
- Centralized Data
- 360 View

**Certifications - Ethics and Compliance Learning**
- Renewals
- Job Related
- Regulatory

**Reporting & Analytics - Audit Management**
- Dashboard
- Audit Performance
- Industry Compliance

**Generative AI**
- AI Tasks

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Business Continuity Management**
- Recovery Plans
- Procedure Templates
- Crisis Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Reporting - Ethics and Compliance Learning**
- Feedback
- Performance
- Non Compliance

**Agentic AI - Third Party & Supplier Risk Management**
- Adaptive Learning
- Decision Making

**Agentic AI - Business Continuity Management**
- Multi-step Planning
- Adaptive Learning

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI- Business Continuity Management**
- Automated Plan Generation
- AI-Generated Post-Incident Reports and Summaries

**Agentic AI - Operational Risk Management**
- Proactive Assistance

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

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