160 LogicGate Risk Cloud Reviews
Overall Review Sentiment for LogicGate Risk Cloud
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Once it's set up, it's quite helpful in managing our controls and assessments and helping us stay compliant with our policies and regulatory obligations. Review collected by and hosted on G2.com.
It does take awhile, and lots of tweaking to set it up with a "brain." The best practices were not included in out of box applications initially. Review collected by and hosted on G2.com.
Over the last 6 months, we have more than doubled the modules we are using in LogicGate. This increase was primarily the result of Ashley Reece, our Account Executive, taking the time to understand our needs and what is important to us, and then connecting us with the right people to show us how the modules work. I never felt pressure just to buy more - Ashley's concern was our satisfaction. We discovered one of the previous modules was not set up efficiently, and Luke Ortegel spent significant time improving that module for us. I am impressed with the integration we can make between these modules, which will be much more efficient for us. Review collected by and hosted on G2.com.
There are pieces of the RCSA module that are not intuitive; however, once I used this module regularly, I became much more comfortable with it. Review collected by and hosted on G2.com.
LogicGate's team of professionals are amazing. Through every step of our process to date, they are able to address questions and provide solutions. They offer monthly webinars/sessions and the TPRM one today was great. If you are looking for the TPRM application, be sure to ask them for the information provided! Review collected by and hosted on G2.com.
I don't dislike anything!
If there were something we didn't like, I'm 100% confident we work through it. Built this relationship from day one and it continues to mature because of transparent, open conversations. Review collected by and hosted on G2.com.
It helps us keep our vendors organized and keep their documents organized. Review collected by and hosted on G2.com.
I am not too fond of the reports and think they can be improved. Review collected by and hosted on G2.com.
Customizability and ease of use. Becoming a Power User and editing the platform internally (without the vendor's help) is easy. Review collected by and hosted on G2.com.
Because it is so customizable, there are no out-of-the-box end-user educational resources. The purchaser must create their own. Review collected by and hosted on G2.com.
I've used several platforms like this for risk management, especially for third-party riskk. LogicGate is BY FAR the most customizable application of them all. If you can determine the logical flow, you can add just about anything you want. Previously I did risk acceptance forms in a separate doc platform, then moved it over. I was able to create the form and electronic signature in the platform and then inject that into the current workflow seamlessly. Review collected by and hosted on G2.com.
The most difficult part is that there is a lot of learning. It can be confusing at first. To counter this, they do have implementation teams and fairly thorough power user training. Also, paying per power user feels like they are trying to squeeze your budget. Review collected by and hosted on G2.com.
The support given is amazing
There are templates but you can add and get others experiences Review collected by and hosted on G2.com.
Some applications could be more mature
There is a need for some of the GUI to be easier on the eye Review collected by and hosted on G2.com.
easy of use, visually pleasing, and able to align to our ERM policy needs Review collected by and hosted on G2.com.
Executive dashboard needs PowerBI connection, out of the box dashboards are ok but not great Review collected by and hosted on G2.com.
