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Livestorm Reviews & Product Details - Page 5

Livestorm Overview

What is Livestorm?

Livestorm is the first video engagement platform to manage meetings, webinars, and virtual events from start to finish. With Livestorm, unblock traditional video conferencing silos and use an end-to-end video engagement platform for your meetings and events. Get access to email templates and sequences, customizable registration pages, email delivery tracking, website widgets, built-in social sharing, and much more. Forget boring meetings and events with little interaction. With Livestorm, you can choose from a host of features to engage participants: launch polls, answer questions, send emojis, share files, and much more. Finally, take data-driven decisions thanks to Livestorm's integrated dashboard to track registrations, attendance, and participant engagement. Integrate Livestorm with Salesforce or HubSpot CRM to leverage the data from any event. Livestorm is built with ease of use in mind. We serve companies of all sizes, from startups to Fortune 500s. Brands like Shopify, Honda, Spendesk, Front and Revolut trust Livestorm to organize their online meetings, webinars, and virtual events alike. Livestorm's customers come from various sectors, including technology, education, healthcare, government, media, real estate, and many others. Livestorm is available in 24 languages, connecting users all over the world.

Livestorm Details
Languages Supported
Czech, Danish, German, English, Finnish, French, Italian, Korean, Lithuanian, Dutch, Norwegian, Polish, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)
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Product Description

Livestorm is a webinar software that fully works from the browser, with no download required. Livestorm offers live webinar engagement features such as chat and questions, provides webinar analytics and source tracking, audience segmentation through polls and data enrichment, and integrations with CRMs and marketing softwares.

How do you position yourself against your competitors?

Livestorm is much more than just a video provider.

Unlike traditional webinar or video conferencing software, Livestorm provides teams with integrated tools to manage and deliver memorable live or on-demand video experiences from start to finish.


Seller Details
Seller
Livestorm
Year Founded
2016
HQ Location
Paris
Twitter
@livestormapp
4,648 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
Description

Livestorm is the end-to-end video engagement platform enabling organizations to create on-demand, live, or pre-recorded events at scale—from your browser.

Our solution supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings.

Powerful end-to-end analytics helps you track and measure audience engagement. Our seamless integration with tools like Pipedrive and Intercom helps you manage all of your insights in one place.


LT
Overview Provided by:
Livestorm team

Livestorm Integrations

(4)
Integration information sourced from real user reviews.

Recent Livestorm Reviews

AP
Akin P.Small-Business (50 or fewer emp.)
4.0 out of 5
"Very comfortable to use"
It is user friendly and I like its interactive features like polls, live chats and Q & A sessions. This makes me use it whenever I have business me...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Excellent customer support"
Super easy to use. I really enjoy the platform as a whole.
AB
Alexandre B.Small-Business (50 or fewer emp.)
4.5 out of 5
"Livestorm, la solution française qui n'a rien à envier aux autres"
Les fonctionnalités d'engagement, l'UX belle et agréable à utiliser, et enfin le temps gagné avec l'emails de relance et de rappels et la page évèn...
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Livestorm Media

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Video Reviews

1,643 out of 1,644 Total Reviews for Livestorm

4.4 out of 5
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1,643 out of 1,644 Total Reviews for Livestorm
4.4 out of 5
1,643 out of 1,644 Total Reviews for Livestorm
4.4 out of 5

Livestorm Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LivestormQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AC
Head of Content
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Livestorm?

I really like Livestorm's UI. It feels more friendly and engaging than other webinar platforms. I also like the amount of brand customisation that's possible, from the registration pages to the automated reminder emails. Whenever I've needed it, customer support has been friendly and quick to resolve any questions or issues. Review collected by and hosted on G2.com.

What do you dislike about Livestorm?

I find the pricing tiers slightly frustrating. Because pricing is based on contacts per month, this for us can be quite spiky depending on the type of webinar we're running. Review collected by and hosted on G2.com.

What problems is Livestorm solving and how is that benefiting you?

We use Livestorm webinars to educate our current and prospective customers about our product, its features, and how to get the most value out of them. Review collected by and hosted on G2.com.

KK
Communication and Education Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Livestorm?

The tool offers a lot of possibilities and plug-ins. We've used a lot of smaller tools so far, so it seems very overwhelming to start with, but the customer support and well-developed knowledge base help to get us up and running quickly. Review collected by and hosted on G2.com.

What do you dislike about Livestorm?

I still have a problem with the knowledge base itself. Some keywords I type in do not show any material. I know that a chatbot or someone from support can always drop them off, but I am giving feedback because an efficient knowledge base certainly improves self-service, which is important to me. Review collected by and hosted on G2.com.

What problems is Livestorm solving and how is that benefiting you?

Event organization and planning. Automation of communication about events. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Livestorm?

Its a great piece of software for many things, scheduling webinars with a nicely branded landing page and sign up.

Runnning a webinar and being able to have chats, questions and polls all nicely laid out.

Sending out the information from the webinar after it ends to all registrations. Review collected by and hosted on G2.com.

What do you dislike about Livestorm?

Sometimes we want to run a webinar where we can see participants, and rather it be a webinar where we present we want to have it as a round table discussion but have yet not found out how to do this. Review collected by and hosted on G2.com.

What problems is Livestorm solving and how is that benefiting you?

We host lots of webinars, and use livestorm for all of them, it centralises the businesses means for running and scheduling these webinars across all teams and provides a consistent experience for our prospects and customers. Review collected by and hosted on G2.com.

EA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Livestorm?

We've been using LiveStorm for 5 months to host regular webinars and it's been easy to use. Here is what I have appreciated:

-I didn't have previous experience with the platform, but between the intuitive design and documentation, I was able to get up to speed very quickly.

-Now that my event is set up, I can schedule sessions for the next month within minutes.

-I appreciate how comprehensive its feature set is (e.g. reporting, HubSpot integration, chat, polling, emoticon reactions, registration, email reminders, branding options). There are a few gaps, but they're relatively minor in the bigger scheme of things.

-I also like how easy it is to customize my events (e.g. experience, branding, copy) and how enabling integrations doesn't require any dev support.

-The experience is good. I haven't been bombarded by emails and I find myself taking mental notes on things I like about the experience they're delivering. Review collected by and hosted on G2.com.

What do you dislike about Livestorm?

These are gaps that are annoying to me, but they're minor in the bigger picture of everything you can do with LiveStorm.

-You can run a poll during the event, but you can't see or display responses during the event. It limits the value of the poll and presenter-audience interaction.

-Creating a list in HubSpot of registrants for a particular session is a pain in the butt.

-When you look at a list of events, they aren't always ordered in the way that you'd expect...like by next upcoming event. So it's easy to click into the wrong event.

-Doesn't send presenters a calendar invite to block off their calendar and give them the LiveStorm URL Review collected by and hosted on G2.com.

What problems is Livestorm solving and how is that benefiting you?

Quickly enable us to host regular webinars and facilitate the entire process (1) without requiring development resources or repetitive manual work, (2) delivering a good customer experience, (3) get data for reporting, (4) integrate with our current tech stack and (5) grow with us Review collected by and hosted on G2.com.

Response from Livestorm Team of Livestorm

Hi Erica,

We're glad you appreciate the ease of use and comprehensive feature set of Livestorm for your webinars.

We'll work on improving the gaps you mentioned to enhance user experience. For HubSpot, just in case, please have a look at this Support page to ensure you are following the advised steps: https://support.livestorm.co/article/211-use-livestorm-data-hubspot

And if you haven't done so, please do contact the support team if you think the setup could be improved!

Best,

The Livestorm team

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Livestorm?

I used Livestorm as a moderator during a live chat for our livestream, and it was easy to learn, and simple to use while interacting with 600+ participants. Keeping up with what was going on, moderating and removing messages, and interacting with participants was easy to do thanks to this tool. Review collected by and hosted on G2.com.

What do you dislike about Livestorm?

I experienced no downsides while using Livestorm as chat moderator for my event. Review collected by and hosted on G2.com.

What problems is Livestorm solving and how is that benefiting you?

Livestorm lets us interact with users all across the globe directly in our webinars. Getting to host events and interact with our people directly helps bridges the gap between us and our users. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Livestorm?

It's very easy to use yet powerful. The UX is great Review collected by and hosted on G2.com.

What do you dislike about Livestorm?

Maybe you should make it more clear what the participant and the intervenant receive. One had issues to log to webinar Review collected by and hosted on G2.com.

What problems is Livestorm solving and how is that benefiting you?

Organizing attracting webinars Review collected by and hosted on G2.com.

JK
Business Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Livestorm?

I like the user interface -- it's super intuitive. The only piece that can be confusing (joining stage) actually ends up being a positive because then you can have back of house tech support on the line but invisible to the audience.

We use it about once a week and it's super easy! Review collected by and hosted on G2.com.

What do you dislike about Livestorm?

I would like if it integrated better with LinkedIn to promote events. Maybe it does and I've just missed it. Review collected by and hosted on G2.com.

What problems is Livestorm solving and how is that benefiting you?

I need a professional webinar interface that allows me to do the basics (recording, chat, screen sharing) but also offers a polished look. Review collected by and hosted on G2.com.

OL
Marketing Campaign Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Livestorm?

Events are very easy to set up with a slick user experience that is well designed. The built-in automations are very useful and make organising an event a lot easier - for example Livestorm takes care of automated emailing to registrants, as well as recording and distributing the event once it has been hosted. The integration with Hubspot is also very useful as it allows all leads to be synced directly to our CRM, and you can even sync data such as session duration. I have also had to use customer support a couple of times, and they have always been very quick and attentive. Review collected by and hosted on G2.com.

What do you dislike about Livestorm?

The one slight drawback is that when you record an event, you can't record separate audio tracks for participants. This makes it more difficult to create a podcast off the back of a webinar recording - and I know that Zoom events does have this feature. Review collected by and hosted on G2.com.

What problems is Livestorm solving and how is that benefiting you?

Livestorm helps us to interact with prospects and customers in an engaging way by hosting webinars and events, which give us a platform to communicate our product features directly to them. This allows us to diversify the content that we produce as opposed to just emails or blog posts, and we can also record events and host them on YouTube and our website. Livestorm makes it easy to set up and host these events, and is defintiely a lot better than other similar platforms that I have used in the past. Review collected by and hosted on G2.com.

Verified User in Market Research
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Livestorm?

Livestorm has an intuitive interface for.bith back office and front office. The possibility of automated emails and stats are a plus Review collected by and hosted on G2.com.

What do you dislike about Livestorm?

The distinction between sessions and events Review collected by and hosted on G2.com.

What problems is Livestorm solving and how is that benefiting you?

Providing a platform for webinars Review collected by and hosted on G2.com.

NK
Nepali Interpreter
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Livestorm?

Livestorm is very easy remote and connect properly live. Review collected by and hosted on G2.com.

What do you dislike about Livestorm?

none. Livestorm is very easy and good technology to be connected. Review collected by and hosted on G2.com.

What problems is Livestorm solving and how is that benefiting you?

It is very beneficial while work from home environment. Review collected by and hosted on G2.com.