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LiveChatAI
By LiveChatAI
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4.5 out of 5 stars
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LiveChatAI Reviews & Product Details - Page 4

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LiveChatAI Overview

Editedit
What is LiveChatAI?

AI bot & human-support live chat simplified. Reduce support volumes and increase customer satisfaction in minutes with the GPT4-powered AI bot that is trained with your own docs and content.

LiveChatAI Details
Discussions
LiveChatAI Community
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Product Description

AI bot & human-support live chat simplified. Reduce support volumes and increase customer satisfaction in minutes with the GPT4-powered AI bot that is trained with your own docs and content.

Seller Details
Seller
LiveChatAI
Year Founded
2023
HQ Location
N/A
Twitter
@LiveChatAI
110 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Description

LiveChatAI offers AI-powered customer communication tools, enabling businesses to manage real-time interactions with intelligent automation and analytics.

Emre E.
EE
Overview Provided by:
Emre Elbeyoglu
CEO

Recent LiveChatAI Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"LiveChatAI: A Chatbot Solution That Delivers"
Ease of use: LiveChatAI seems to prioritize user experience, making it relatively simple to set up and manage chatbots. Versatility: Its integrati...
Read more
KD
kiran d.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Tool for Live Chat"
LiveChatAI produces instant responses to the questions I ask, and the best thing is its ability to create a live chat bot by analysing a website. I...
Read more
Verified User
G
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"My Experience with LiveChatAI"
What I like best about LiveChatAI is how quickly it answers customer questions, cutting down wait times. It's also super easy to set up and works g...
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

LiveChatAI Media

LiveChatAI Demo - Combine AI and Human Support
LiveChatAI Demo - GPT-4 Powered AI Bot
LiveChatAI Demo - AI bot & human-support live chat simplified.
Reduce support volumes and increase customer satisfaction in minutes with the GPT4-powered AI bot that is trained with your own docs and content.
Answer a few questions to help the LiveChatAI community
Have you used LiveChatAI before?
Yes

49 LiveChatAI Reviews

4.5 out of 5
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49 LiveChatAI Reviews
4.5 out of 5
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4.5 out of 5
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LiveChatAI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LiveChatAIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BR
Licensed Practical Nurse
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about LiveChatAI?

I love the AI has the best answers and helps with anything and everything. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

I dont dislike anything. Just hopefully it doesnt save what i say haha Review collected by and hosted on G2.com.

What problems is LiveChatAI solving and how is that benefiting you?

Helping answer questions.

Helping think processes out. Review collected by and hosted on G2.com.

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Melissa P.
MP
Business Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LiveChatAI?

sometimes the LiveChat refers you to material which can actually solve your situation needed Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

It can take time if you need to be transferred to a live 'person' Review collected by and hosted on G2.com.

What problems is LiveChatAI solving and how is that benefiting you?

customer service issues with insurance Review collected by and hosted on G2.com.

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Verified User in Computer & Network Security
GC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about LiveChatAI?

Integrating all AI features and more user-friendly like others. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

As of now, can't encounter any issues to this services. Review collected by and hosted on G2.com.

What problems is LiveChatAI solving and how is that benefiting you?

About answering customer inquiries efficiently and accurately. Review collected by and hosted on G2.com.

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Verified User in Legal Services
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LiveChatAI?

LiveChat Ai provides quick and accurate responses, significantly reducing customer wait times. The AI ensures round-the-clock support, improving customer satisfaction. It delivers consistent and reliable answers, maintaining high standards of service. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

Sometimes the AI may struggle with complex or nuanced questions, leading to inaccurate responses. Review collected by and hosted on G2.com.

What problems is LiveChatAI solving and how is that benefiting you?

LiveChat AI is helping me provide instant responses to customer inquiries. Also, the fact that operates 24/7 and ensures continuous support. Review collected by and hosted on G2.com.

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Verified User in Education Management
GE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about LiveChatAI?

I like getting ideas when I'm stuck on an issue. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

Sometimes, I don't get the help I was looking for. Review collected by and hosted on G2.com.

What problems is LiveChatAI solving and how is that benefiting you?

Rewording certain sentences and getting ideas for projects. Review collected by and hosted on G2.com.

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Eliza N.
EN
Recruiter
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about LiveChatAI?

the speed at which it helps you instead of waiting for an actual rep to help you Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

sometimes its nice to talk to a real person Review collected by and hosted on G2.com.

What problems is LiveChatAI solving and how is that benefiting you?

n/a Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
GH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about LiveChatAI?

The different features regarding chatbot creation and the ease of use. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

It can be too simplified or restricted in some of the use cases. Review collected by and hosted on G2.com.

What problems is LiveChatAI solving and how is that benefiting you?

Creating chatbot POCs Review collected by and hosted on G2.com.

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Verified User in Telecommunications
AT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about LiveChatAI?

We have used this solution in my past company to help customer get their answers faster when contacting customer support. It is quite easy to setup and manage. This feature was used multiple times a day. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

It can take time to load on the server sometimes. Review collected by and hosted on G2.com.

What problems is LiveChatAI solving and how is that benefiting you?

It allows customers to find answers and to get in touch with customer support quickly and efficiently. Review collected by and hosted on G2.com.

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Verified User in Primary/Secondary Education
GP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about LiveChatAI?

its ability to provide real-time responses to customer inquiries, improve customer service efficiency, and enhance user experience on websites by offering immediate support and information. Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

LiveChatAI relies on technology, which means it may occasionally encounter technical issues or downtime, impacting its availability. Review collected by and hosted on G2.com.

What problems is LiveChatAI solving and how is that benefiting you?

It provides instant responses to customer inquiries, reducing wait times and improving overall customer satisfaction. Review collected by and hosted on G2.com.

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Helpful?
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Verified User in Cosmetics
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about LiveChatAI?

The Livechat feature and quick adjustments within Review collected by and hosted on G2.com.

What do you dislike about LiveChatAI?

Non filtered information, spources not guaranteed Review collected by and hosted on G2.com.

What problems is LiveChatAI solving and how is that benefiting you?

Searching for quick access information Review collected by and hosted on G2.com.

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LiveChatAI Categories on G2
Chatbots
Chatbots

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