LineLeader by ChildcareCRM
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LineLeader by ChildcareCRM
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4.4 out of 5 stars
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LineLeader by ChildcareCRM Reviews & Product Details - Page 7

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LineLeader by ChildcareCRM Overview

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What is LineLeader by ChildcareCRM?

LineLeader offers digital registration software, full-featured childcare CRM software, a combined parent engagement app and center management system, along with the Unified platform, which provides comprehensive visibility into every contact throughout various stages of their enrollment journey. So, while each tool is powerful on its own, they truly innovate when used together. 200,000+ childcare and afterschool care providers rely on LineLeader to enroll more students, engage families, and simplify center management.

LineLeader by ChildcareCRM Details
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Languages Supported
English
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Product Description

LineLeader by ChildcareCRM is the first and only unified platform that combines a full-featured customer relationship management (CRM) software, a family engagement app, and childcare management software (CMS)—together in one powerful solution.

How do you position yourself against your competitors?

Three product modules come together to give you a streamlined childcare platform that help you enroll students, engage with families, and manage your business - under one login.

Seller Details
Seller
LineLeader by Childcare CRM
Company Website
Year Founded
2009
HQ Location
Irving, TX
Twitter
@GoLineLeader
210 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
Description

LineLeader by Childcare CRM is a comprehensive platform designed to streamline operations for childcare providers. It offers tools for enrollment management, parent communication, and reporting, enhancing the overall efficiency of childcare services. With an emphasis on improving family engagement and operational workflows, LineLeader helps childcare centers manage their administrative tasks effectively while focusing on the care and education of children. For more information, visit their website at [lineleader.com](https://lineleader.com/).

SR
Overview Provided by:
Sierra Rossing

Recent LineLeader by ChildcareCRM Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"LineLeader is a great program"
I like the ease of use and the ability to switch locations without having to log out of the current location.
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Great Platform with a few hiccups!"
I love how we were able to eliminate several other platforms and use just one to meet our needs. Having the enrollment side, manage side along with...
Read more
EB
Erin B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reliable and helpful employees!"
It is very user friendly and the LineLeader team is very helpful and quickly answer questions.
Read more

LineLeader by ChildcareCRM Pricing

Enroll: Childcare Lead Management Software
Contact Us
Manage & Engage: Childcare Management System & Parent Communication App
Contact Us
Unified: All-In-One Childcare Software
Contact Us
See all 3 LineLeader by ChildcareCRM pricing levels
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LineLeader by ChildcareCRM Media

LineLeader by ChildcareCRM Demo - LineLeader Manage
Automate time and attendance, simplify billing and payments, save staff time, and streamline center operations.
LineLeader by ChildcareCRM Demo - LineLeader Enroll
Capture and manage leads, automate marketing, digitize registration, and report on performance.
LineLeader by ChildcareCRM Demo - LineLeader Engage
Easily communicate with families and report on daily activities using our parent engagement app.
LineLeader by ChildcareCRM Demo - Performance Reporting
Gain real-time insight into center and staff performance.
LineLeader by ChildcareCRM Demo - LineLeader's All-In-One Childcare Platform
Get everything you need to run your childcare business.
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82 LineLeader by ChildcareCRM Reviews

4.4 out of 5
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82 LineLeader by ChildcareCRM Reviews
4.4 out of 5
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4.4 out of 5
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Overall Review Sentiment for LineLeader by ChildcareCRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SS
Director of Organizational Development
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

Childcare CRM ensures that prospective leads don't fall through the cracks. It helps our team stay on task and move each family through the pipeline at a reasonable pace. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

We've struggled a bit with reporting. But our partner at CRM is really responsive and helps us when she can. We hope that there's future development in the areas that we've identified with her. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

With 4 centers, we've aligned our processes across multiple staff members, so that every family has a very similar experience. And if there are staffing gaps, anyone can step in. Review collected by and hosted on G2.com.

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Response from Mollie Phelps of LineLeader by ChildcareCRM
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Hi Sarah, Thanks for sharing your review. We're thrilled to hear that ChildcareCRM has been able to help keep your team organized as well as streamline the parent experience! We're so happy to know that your partner here at ChildcareCRM has helped navigate issues that may pop up. Our team is always working to improve the customer experience, so please keep the feedback coming!

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C1
Assistant Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

The ease of use for the user. The fact that every page is easily navigable. I like that it has all of the information for the parent and child at my finger tips to send out communication Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

After I learned how easy it was to use i didn't dislike anything. It takes a lot of paperwork out of the office Review collected by and hosted on G2.com.

Recommendations to others considering LineLeader by ChildcareCRM:

NA Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

less paper work, more organized, helps keep track of the wait list, helps keep track of potentially lost leads. It been a great help with enrollment at our school. We love it Review collected by and hosted on G2.com.

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Response from Mollie Phelps of LineLeader by ChildcareCRM
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Hi Tierni, Thank you for taking the time to leave us a review. We are SO happy that ChildcareCRM has reduced your paperwork and helped to keep your waitlist and enrollment lists organized. We love knowing we're helping make your business better!

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Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about LineLeader by ChildcareCRM?

What is most helpful is that it is easy to follow up with leads and keeps you organized regarding all aspects of lead management. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

There isn't anything about it that I dislike. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

It is simply keeping me organized and on time with my follow up calls which means that nobody gets forgotten and I have a higher close rate. Review collected by and hosted on G2.com.

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Response from Lacy Hinton of LineLeader by ChildcareCRM
Editedit

Thank you for taking the time to leave us a review! We're happy to hear that you're staying organized and enjoying the LineLeader lead management tools.

Helpful?
Share
Admin Approval Link
Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

I like that I can retrieve the parent's forms online. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

sometimes it doesn't always sync and there are sometimes problems when parents send the forms and they we are not able to print them. It looks on our side that they have not been filled out but on the parent's side they are filled out Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

We don't have to wait for the parents to fill out forms, they are able to fill out and we can get them from online Review collected by and hosted on G2.com.

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Response from Mollie Phelps of LineLeader by ChildcareCRM
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Thank you for taking the time to leave us a review and share your feedback. We're so glad that ChildcareFORMS has helped make it faster, easier, and more convenient for parents to fill out enrollment forms online! We're always working to make our products better, so we will be sharing your concerns with our development team as well.

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Admin Approval Link
Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about LineLeader by ChildcareCRM?

There are many options and applications to use. You can add templates as well. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

Nothing I can think of, it's got everything I need Review collected by and hosted on G2.com.

Recommendations to others considering LineLeader by ChildcareCRM:

Take the time to learn all the features Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

Keeps all my data organized and can see it at a glance. I can add alerts to keep me on track Review collected by and hosted on G2.com.

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Response from Mollie Phelps of LineLeader by ChildcareCRM
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We can’t thank you enough for the kind words about ChildcareCRM. Your review means a lot to us and lets us know we’re on the right track!

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Maribel C.
MC
Outreach Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

Communications logs and tour calendar snapshots and reminder emails Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

That I forget to log in sometimes and if the information is not inputted by users we don't know what happened with a particular family. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

Knowing how many leads are coming through the pipeline to coordinate the needs for age-appropriate classrooms to be readied for their enrollment Review collected by and hosted on G2.com.

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Response from Mollie Phelps of LineLeader by ChildcareCRM
Editedit

Hi Maribel, Thank you so much for taking the time to review your experience with ChildcareCRM. We're so happy that you enjoy the calendar snapshots and reminder email features to help keep your day to day on track! Our team is always working hard to make sure that our users have a great experience using ChildcareCRM, so we're so happy to know that's happening for you.

Helpful?
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Admin Approval Link
Verified User in Education Management
AE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

I like that I can see all of my leads and waitlist interested families. I can even print out reports organized by age group, which helps tremendously. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

Tasks get confusing without alternative actions that can be used. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

Organization of my leads and waitlist. Review collected by and hosted on G2.com.

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Response from Mollie Phelps of LineLeader by ChildcareCRM
Editedit

Thank you for leaving us your feedback & review. We're so glad that ChildcareCRM has been able to help with organizing your leads & waitlist! Your feedback is very important to us and we always want you to have a positive experience, if we can help clarify anything at all, please don't hesitate to reach out Customer Success or via chat.

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TB
Community Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about LineLeader by ChildcareCRM?

I love their tracking system and automated features that helps you stay in contact with potential leads. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

Handling of graphics and attachments is a bit clunky. Doable, but clunky. Review collected by and hosted on G2.com.

Recommendations to others considering LineLeader by ChildcareCRM:

Learn ALL the bells and whistles! You won't regret the time spent. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

I'm never at a loss for leads. You can always go back and search for past/inactive leads in case you have a spot that needs filling. Review collected by and hosted on G2.com.

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Response from Mollie Phelps of LineLeader by ChildcareCRM
Editedit

Tama,

Thank you very much for such a great review! We’re so glad that ChildcareCRM has helped you communicate, track, and enroll more leads. We’re always working on updates, so your feedback is very important, and we’ll be sharing with the development team.

Committed to your success,

The ChildcareCRM Team

Helpful?
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Admin Approval Link
VR
Program Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

I like the fact that we can filter by age. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

I dislike that we can only filter by one category. Review collected by and hosted on G2.com.

Recommendations to others considering LineLeader by ChildcareCRM:

For our company, the Legacy portion of CRM worked best for what we wanted and needed to do. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

We don't have to manually keep up with a waitlist. One o the benefits is the parents put in their own information from our website and we don't have to be concerned with whether or not we made a mistake putting it in. Review collected by and hosted on G2.com.

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Response from Mollie Phelps of LineLeader by ChildcareCRM
Editedit

Vicky,

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you enjoyed CRM Legacy. Your satisfaction is our priority and we’re sharing your feedback about the filters with the development team. Thank you again for your feedback.

Committed to your success,

The ChildcareCRM Team

Helpful?
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Admin Approval Link
Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

That CRM notifies me right away regarding a new family inquiry and I am able to contact the family as needed and it keeps all of that pertinent information. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

The emails that automatically send out even if you do not connect with a family. It is an auto robo email. Review collected by and hosted on G2.com.

Recommendations to others considering LineLeader by ChildcareCRM:

It is a system that keeps all of your inquiries organized in a very easy to use fashion. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

I am better able to understand where the lost opportunities go and that they are even saved! Review collected by and hosted on G2.com.

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Response from Mollie Phelps of LineLeader by ChildcareCRM
Editedit

Than you so much for such a positive review! We're so happy that ChildcareCRM has helped you to keep things organized and understand any lost opportunities. It sounds like our workflow automation emails may be going out to families you haven't connected with. Good news! You're able to turn these off. Your Customer Success Advocate would be happy to remove or change them for you. Just let us know how we can help.

See how LineLeader by ChildcareCRM improved
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LineLeader by ChildcareCRM Categories on G2
Classroom Messaging
Child Care
Classroom Messaging
Child Care

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