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LineLeader by ChildcareCRM Reviews & Product Details - Page 4

LineLeader by ChildcareCRM Overview

What is LineLeader by ChildcareCRM?

LineLeader offers digital registration software, full-featured childcare CRM software, a combined parent engagement app and center management system, along with the Unified platform, which provides comprehensive visibility into every contact throughout various stages of their enrollment journey. So, while each tool is powerful on its own, they truly innovate when used together. 200,000+ childcare and afterschool care providers rely on LineLeader to enroll more students, engage families, and simplify center management.

LineLeader by ChildcareCRM Details
Product Website
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Product Description

LineLeader by ChildcareCRM is the first and only unified platform that combines a full-featured customer relationship management (CRM) software, a family engagement app, and childcare management software (CMS)—together in one powerful solution.

How do you position yourself against your competitors?

Three product modules come together to give you a streamlined childcare platform that help you enroll students, engage with families, and manage your business - under one login.


Seller Details
Company Website
Year Founded
2009
HQ Location
Irving, TX
Twitter
@GoLineLeader
210 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
Description

LineLeader by Childcare CRM is a comprehensive platform designed to streamline operations for childcare providers. It offers tools for enrollment management, parent communication, and reporting, enhancing the overall efficiency of childcare services. With an emphasis on improving family engagement and operational workflows, LineLeader helps childcare centers manage their administrative tasks effectively while focusing on the care and education of children. For more information, visit their website at [lineleader.com](https://lineleader.com/).


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Recent LineLeader by ChildcareCRM Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"LineLeader is a great program"
I like the ease of use and the ability to switch locations without having to log out of the current location.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Great Platform with a few hiccups!"
I love how we were able to eliminate several other platforms and use just one to meet our needs. Having the enrollment side, manage side along with...
EB
Erin B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reliable and helpful employees!"
It is very user friendly and the LineLeader team is very helpful and quickly answer questions.
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LineLeader by ChildcareCRM Media

LineLeader by ChildcareCRM Demo - LineLeader Manage
Automate time and attendance, simplify billing and payments, save staff time, and streamline center operations.
LineLeader by ChildcareCRM Demo - LineLeader Enroll
Capture and manage leads, automate marketing, digitize registration, and report on performance.
LineLeader by ChildcareCRM Demo - LineLeader Engage
Easily communicate with families and report on daily activities using our parent engagement app.
LineLeader by ChildcareCRM Demo - Performance Reporting
Gain real-time insight into center and staff performance.
LineLeader by ChildcareCRM Demo - LineLeader's All-In-One Childcare Platform
Get everything you need to run your childcare business.
Play LineLeader by ChildcareCRM Video

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82 LineLeader by ChildcareCRM Reviews

4.4 out of 5
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82 LineLeader by ChildcareCRM Reviews
4.4 out of 5
82 LineLeader by ChildcareCRM Reviews
4.4 out of 5

Overall Review Sentiment for LineLeader by ChildcareCRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

The CRM part is the best area of Lineleader. It is easy and will help your buiness. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

The management side has some kinks that need to be worked out. The reports aren't the friendliest to use for government agencies (CCFP/VPK). Billing is not friendly and cannot get clear guidance. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

Enrollment Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

Thank you for your feedback. We are pleased to know that the CRM part of LineLeader is helpful to your business.

Regarding the management system, we are actively working on addressing these issues to provide a better experience for our users and have made many improvements over the last several months.

We would love to gather more feedback from you and discuss some of our recent updates. If you're open to it, please email info@lineleader.com.

CG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

The user friendly platform allows me to work smarter and not harder. I love the fact that I can access everything I need with one click. I wish I would have know about this sooner. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

There is much I dislike about LineLeader. The only thing I would change is to have access to both Manage and Enroll so I don't have to toggle back and forth. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

I am able to track leads, run reports, register and enroll children with the click of a button. The automation of our registration saves me time. I don't have to collect payments becuase parents have the ability to pay on thier own. This has overall been a great investment for our school. Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

We're thrilled to hear that LineLeader has made your work easier and more efficient! Regarding your feedback about Enroll and Manage - these systems are meant to work seamlessly as one integrated platform, so we would love to hear more about any suggestions you have or problems you may be facing. Please contact info@lineleader.com if you would like to discuss this further. We want to ensure you have the best possible experience with the LineLeader platform (:

JP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about LineLeader by ChildcareCRM?

Easy to use and help is always available. Adrienne Strong is such a good resource for me and checks in periodically to offer assistance. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

Several features are not as easy to use as I hoped but we are a new user so this may become easier as we continue to use it. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

I do not know ... Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

Thank you for your positive feedback! We're thrilled to hear that LineLeader Enroll has been a relatively easy-to-use tool for you & are happy to also hear that you feel Adrienne has been a valuable resource for you. We appreciate your patience as you become more familiar with the features, and we're confident that you'll find them more user-friendly with continued use! (:

Verified User in Primary/Secondary Education
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

I commend the dedication and diligence demonstrated by the customer service team in addressing client needs. Additionally, I find the recently updated user interface to be highly commendable for its user-friendly design. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

The performance of the software is generally good, but sometimes it slows down when handling large datasets. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

Our company works hard to make sure our operations run smoothly. We're always trying to make our field team's job easier through better processes and we get great support from the LineLeader team. Review collected by and hosted on G2.com.

Response from Alexia Platenburg of LineLeader by ChildcareCRM

We appreciate your review and are pleased to hear that our customer support team is providing you with the level of support customers deserve. Your feedback is invaluable and I will be sure to share it with our team.

Bethany G.
BG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

I like how easily accessible it is to have new families inquire about your program and have all their information along with their child's information right in front of you when contacting the new inquires. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

When creating a filter under the families tab it is not easily accessible to click on one of your families that you created a filter to search for. For example if you are looking for toddler aged family inquires of people that are on your waitlist and you click on that family and want to go back to your searched list, it will not allow you to go back to the list and you have to reset the filters and create a new search. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

Any issues we have had we have passed to our administration to contact out to resolve for us. The most recent one was making sure families were receiving our waitlist confirmation emails and they confirmed this information. Review collected by and hosted on G2.com.

Response from Lacy Hinton of LineLeader by ChildcareCRM

We appreciate your review, Bethany, and are pleased to hear that you're enjoying the system. Thank you for also including some constructive feedback; I'll be sure to pass it along to our Product team.

Granville B.
GB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

The application provides updated and concise information about families that can be shared and transferred between locations. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

I am enjoying the enrollment tracker's features and progress updates. The enrollment projection is accurate. Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

The application helps us determine which families to cater to and accommodates enrollment projections and waitlist tracking. Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

Thank you for sharing your experience with LineLeader, Granville! We are very happy to hear that you feel the platform is providing you with accurate and reliable information to help manage your enrollment and waitlists.

Crown  R.
CR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

Ease of use, great customer support. Ease of integrtion Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

Did not use frequently, moved on to something else Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

Helped with tours, and keeping organized. Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

We're glad to hear that you found LineLeader easy to use and that you appreciated our customer support. We're sorry to hear that you didn't use it frequently, but we appreciate your feedback. If you ever decide to come back, we'd love to have you as a customer again.

Verified User in Non-Profit Organization Management
UN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

The new look and it is very intuitive, I can modify tasks easely Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

I don't know if my messagges will look the way I write them when the receipient Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

Organize my calls, know what I spoke to my leads, to be on the top of the conversation when the call back Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

Thank you for your feedback and comments! We're happy that you like the new look and feel of LineLeader by ChildcareCRM and find the system to be helpful in organizing your enrollment and marketing processes. We would love to learn more about your thoughts on the messaging feature and whether or not you find the ability to preview emails to be a helpful resource. If you'd like to speak with on of our team members individually about this or provide any other feedback, please email us at info@lineleader.com - thanks!

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

The most helpful thing is that I can always find my family in the system with no problem. We can also pull numbers from each location that show us the traffic they have had during the week. Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

I love everything about the site. I have no bad reviews at the moment Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

it solves the fact of us losing contact with any of our families Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

Thank you for taking the time to share your experience with LineLeader! We're thrilled that you are enjoying the platform and find it helpful in organizing and communicating with inquiring families.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about LineLeader by ChildcareCRM?

It allows me to see how many enquiries are coming in and to be in constant communication with fye families Review collected by and hosted on G2.com.

What do you dislike about LineLeader by ChildcareCRM?

There's not much to dislike about it, from an owners perspective. It's a great tool Review collected by and hosted on G2.com.

What problems is LineLeader by ChildcareCRM solving and how is that benefiting you?

It allows us to keep in contact with the families and we are in constant communication with them Review collected by and hosted on G2.com.

Response from Sierra Rossing of LineLeader by ChildcareCRM

Thank you for your positive feedback! It's great to hear that LineLeader by ChildcareCRM is a valuable tool for your childcare business.