82 LineLeader by ChildcareCRM Reviews
Overall Review Sentiment for LineLeader by ChildcareCRM
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I like that you can message parents and communicate through it. Review collected by and hosted on G2.com.
It is confusing at times and does not link up with our other center. Review collected by and hosted on G2.com.
I loved my onboarding process with LineLeader! The weekly check-in meetings were so helpful. I never felt abandoned in the onboarding process, nor was I ever overwhelemed. We tried out another lead management system and the onboarding process was almost completely self-directed which was not helpful for me. I also love the automations (text messages, e-mails, tour reminders, etc.) that LineLeader offers! Review collected by and hosted on G2.com.
I have yet to discover something that I dislike about LineLeader! Review collected by and hosted on G2.com.
LineLeader is easy to use and learn, but there's so much depth to the product that I'm always discovering different ways to use it more efficiently and effectively. Review collected by and hosted on G2.com.
There are a lot of functions, so it can be difficult to truly become an expert. There are also small things I would change, like being able to give a name to each of your email attachments, instead of having them listed by only the file name. Review collected by and hosted on G2.com.
I think the system is helpful for the interest we get at our daycare. We have a large amount of families that show their interested and to keep track of who called, time they called, and when they are looking to start helps with keeping track. Review collected by and hosted on G2.com.
I have connected with customer services about forms that needed to be updated and when they informed me it was changed nothing was updated. Review collected by and hosted on G2.com.
The customer support is amazing and they respond really quick especially in this time of creating a new CRM program. At each turn they are there to support and offer solutions to help build my perfect CRM system. Review collected by and hosted on G2.com.
I wish the site was more easy to edit for the developers to help make the process more streamlined. While they do provide adjustments to my CRM and are working with me; I do think they should update and provide more options to expand into different types of CRM programming. Review collected by and hosted on G2.com.
Getting the notifications and having the system send automated emails to parents, etc. Review collected by and hosted on G2.com.
visually don't care for the layout. I like to see everything I need to accomplish for a family and not get only one notification and then another pops up but if it is missed then it goes to the past due. Review collected by and hosted on G2.com.
Selene is always able to find a solution to my issue and nothing is ever too much trouble.
LineLeader can provide me with extra support, working in the space alone with many new service opening is challenging and I can be time-poor with some items - such as setting up tour times - which take extra care. Selene and the Team have offered to help with this to relieve some of that pressure which was fantastic. Review collected by and hosted on G2.com.
Since Selene and the team have taken on a little extra support wise, I have not had any trouble. Review collected by and hosted on G2.com.
Tailored to the ECE sales and onboarding process Review collected by and hosted on G2.com.
User interface is a little clunky. Automated emails and texts that go out feel like a bot Review collected by and hosted on G2.com.
LineLeader is clear about what steps to use at what time and every aspect of the sight is easy to navigate. The reports are also extremely helpful to see progress! Review collected by and hosted on G2.com.
My only qualm with CRM is that sometimes families do not receive any tasks if it is a transferred family. I believe this would be the only thing I would change. Review collected by and hosted on G2.com.
User friendly, concise reporting, multitude of options, great support from company. We use this all day every day, so have very frequent use of the system and overall find it very easy to implement and changes. We have also found the system to integrate easyt to all other platforms we use. Review collected by and hosted on G2.com.
Sometimes there are glitches in statuses adjusting, however Selene has been an expectinal support when we have issues arise. Review collected by and hosted on G2.com.
