Lightster Pros and Cons

It's literally useful! We're a tech incubator, and we offer Lightster to our companies for their market research, customer discovery and fine-tuning products. Our founders love and use Lightster frequently. It's super easy to work with; just create an account, create your ICP, and see the list of people available to talk to you about your product or business. No integrations are needed. Customers are always available to jump on a call and this makes the process incredibly easy and fast. Review collected by and hosted on G2.com.

Nothing. If I have to say something, it would be that Lighster will benefit from more users on their platform to be able to serve all different types of products and ICPs. Review collected by and hosted on G2.com.

-- Easy ability to find any respondents

-- Simplicity of the interface

-- Availability of all necessary features for conducting interviews. I like that after a call with the respondent, the content is sent in text form; for this you do not need to use any external software

-- A caring service team that promptly helps and resolves any issue - I have not seen such an attitude in any similar service Review collected by and hosted on G2.com.

I didn't find any cons.

The web version lacks some features that the mobile app already has. I prefer the web version, but the team is actively developing the product, so this is not a big problem for me Review collected by and hosted on G2.com.

Lightster reviewers quickly gave us testing usage that really helpled with product development. Review collected by and hosted on G2.com.

Not really a dislike but you do have be very specific in what you want from the reviewers. Review collected by and hosted on G2.com.

This product sets itself apart with its unique approach, allowing you to zero in on your target user persona and recruit accordingly. It effectively communicates the ability to customize your creations for your target market and test them within a community setting. With features like live conversations, surveys, and customizable pricing, it provides comprehensive functionality for user engagement and market testing. Highly recommended for businesses aiming to fine-tune their strategies and / or starting off. Review collected by and hosted on G2.com.

it is not a typical product,. some more additional features on dashboard will help. Review collected by and hosted on G2.com.

Excellent value for services. They understood who our target market was very quickly and were able to match us to key leaders quickly. Pat and the team are incredibly responsive to their customers and ensure they are supporting our growth. Great customer support and super easy to use! Review collected by and hosted on G2.com.

Nothing. Honestly, this is a great platform. Review collected by and hosted on G2.com.

Notifications are good to alert you to opportunities, interesting work and opportunity to see up and coming tech, etc. Review collected by and hosted on G2.com.

Wasn't clear if you were getting paid for a meeting or not. Review collected by and hosted on G2.com.

As a Human Resources consultant, I've had the opportunity to provide personal insights and perspective guidance to Lightster clients, helping them navigate their business process and decisions in emerging US markets.

Lightster platform is easy to use and their dedicated staff provides meaningful support and partnership at every interaction I've been involved with.

Look forward to continuing to providing HR support and advice to Lightster users as an HR partner. Review collected by and hosted on G2.com.

Nothing to dislike I am appreciative of the opportunity to work with Pat and his team. Review collected by and hosted on G2.com.

Customer service, response times, professionalism, quality of recruiting. They have helped us find the right target audience faster and cheaper than any other alternatives out there. Review collected by and hosted on G2.com.

No downsides yet! I have worked with them on 3 projects and they've been effective on all 3. Review collected by and hosted on G2.com.

Easy to find the right users to talk to.

The platform facilitates everything.

Amazing customer service. Review collected by and hosted on G2.com.

A lot of room to grow. But that's a positive. Review collected by and hosted on G2.com.

You can find user testers that match your persona for a good rate. It's a good option for people who can't afford things like usertesting (which starts at $15,000/year) Review collected by and hosted on G2.com.

Could do a better job filtering out people. Review collected by and hosted on G2.com.