Less Annoying CRM Reviews & Product Details - Page 7

I have been using Less Than for about seven years or more, and it has done almost all I want it to do. I'm an oldster who cut his teeth using 3x5s and building my database ( Rolodex) by hand. I needed to move up a century to send emails out and keep the email with the client. When I looked to see what was available, all the big names wanted too much money and were too complicated for my skill set. These folks have been very patient and helpful in explaining how their program works and getting right back to me- even after hours. Now, don't think that just because I can work with it, it is a lightweight. You would be wrong. Review collected by and hosted on G2.com.

The only drawback I see, and they are addressing it, is to tie in the ability to see and be notified when someone opens the emails. I use another program to do that and must update manually. Review collected by and hosted on G2.com.

It's really simple to use and as well as keeping my Work and Private Life organised it drops me reminders.

It also is easily accessible wherever I am. I use it combined with Calendly and it's seamless. Review collected by and hosted on G2.com.

I can genuinely say there's no downside for me and with the new fresh look and feel I love it.

There's always room for improvements but I don't have to think about them, I can honestly say it serves my purpose well.

Also, on the rare occasions I have needed to contact them to ask a question they're not only available but a real pleasure to talk with & so helpful. Let me take this opportunity to say thanks 🙏 Review collected by and hosted on G2.com.

I deployed LACRM in less than two hours. Try that with any other CRM on the market.. Also, the support is over the top. I almost feel as if I am part of the LA family. When I have a question/issue, they respond quickly, personally and intelligently. After nearly a year of experimenting with other CRMs, I have found the diamond in the rough... Review collected by and hosted on G2.com.

I would like to see an additional pipeline view in which I can drag and drop clients from one stage to the next. Review collected by and hosted on G2.com.

this product is very user friendly and the customer support makes it easy to implement. They always reply to any questios or issues with helpful solutions. I use this CRM daily and have made it easy for others to set up Review collected by and hosted on G2.com.

I would like to see a to-do list format in the CRM like outlook. This is just because i use that format for all my customers service schedule's. Review collected by and hosted on G2.com.

I found a great place to put ALL the information our company, and us personally, need to find about every one of our contacts. It has all the capabilities and a few nice bells and whistles that make our job easier.

As I mentioned in the title, the support is fantastic and the product has worked beautifully for us. I highly recommend learning to use all of its features. I should also mention the ease of use and the simple nature and yet extensive capabilities of the program.

The company keeps making adjustments and improvements that are asked for by their clients. Review collected by and hosted on G2.com.

I'd love to have it immediately available on my phone without waiting a second to have the information downloaded from the web. However, I understand that I'm using a web based product and that's how it works. Review collected by and hosted on G2.com.

Has all the basic features that a user would need to keep track of clients, tasks, To-do's, ability to log sent emails, notes and other CRM tasks. Customer service is very efficient and timely. LACRM gets back to me with answers to my questions or problems within 24 hours or less. Their monthly user fees are extremely reasonable compared to other available CRM programs, albeit LACRM has fewer features. Obviously, the more features there are, the higher the cost will be so for a basic+ CRM, LACRM is one of the best available. Review collected by and hosted on G2.com.

These are my major negatives for LACRM:

1. Can't interface with Microsoft 365 Outlook email program so sent emails to a contact won't automatically be logged into the specific file. The user must either put in the email address that is coded for that particular user or "forward" the email back to LACRM so it will show up in the file. It's an extra step for the user to go thru

2. You cannot use LACRM to do "drip" email campaigns on an automated basis like some of the other CRM platforms available today.

3. You cannot run a universal search for specific "key words" that may show up in your notes when searching for a particular file.

4. There is no VOIP phone calling function if you wanted to call from your computer. Review collected by and hosted on G2.com.

I like the fact that it is simple enough for any small business to use, but has all the features that any large business would require. Review collected by and hosted on G2.com.

Not really anything to dislike, but if I had to say one thing, I wish they had a text editor in the description boxes. Review collected by and hosted on G2.com.

I love the ability to take notes for any interactions with customers and vendors. We can upload files, pics, and documents directly to a customer's page. Anyone at our company can reference these anytime to help expedite customer interactions. If you are a bit creative, you can make countless possible customizations to manipulate Less Annoying for your business. Review collected by and hosted on G2.com.

The name gives away what will be some of the issues. It is Less Annoying. Compared to what is available with Salesforce, there isn't much available with Less Annoying. It is a very simple crm that can't do everything. Review collected by and hosted on G2.com.

Less annoying CRM is easy to use and keeps all my information organized and easy to read. I apprecite being able to ask questions by the customer service team and get actual helpful responses. Review collected by and hosted on G2.com.

I do stil wish there was a way to re arrnage tasks within a task. There has been a few instances when I would have liked to be able to gorup certain things together within one task calendar. Review collected by and hosted on G2.com.

Easy to navigate - always only one to two quick clicks away from anything I need.

Clean layout and platform. Review collected by and hosted on G2.com.

Nothing I dislike yet. Just starting to dive into more reports and curious to see how that goes, but super happy with how everything goes into the system. Review collected by and hosted on G2.com.