Less Annoying CRM Reviews & Product Details - Page 39

I like the fact that it is not complicated to use. I love that I am able to add events and it goes to my google calendar as well Review collected by and hosted on G2.com.

Nothing yet but I am sure I will come up with something Review collected by and hosted on G2.com.

We have all our contacts at our fingertips!! And, we can customize the fields to work with our specific needs. That is so helpful! We can now pull up each clients' information at the touch of a few keys and have all the information we need on them quickly and efficiently. Review collected by and hosted on G2.com.

The only thing that I'd like is to be able to search in the activity feed when I am looking at a certain client. Now, I need to scroll down to find certain items I need in our email / transactional history. Review collected by and hosted on G2.com.

I love everything about Less Annoying CRM. It is very intuitive, keeps track of my clients and prospective clients. It easily integrates with my e-mail system and super inexpensive. I cannot say enough good things about the support staff as well. They are super attentive and that speaks volumes to me in this day and age where unfortunately customer service is lacking. Don't waste anymore time give this CRM a try if you want simplicity in your business. Review collected by and hosted on G2.com.

Nothing I dislike it's a great CRM and I cannot think of anything that I personaly dislike Review collected by and hosted on G2.com.

It is easy to use and holds lots of different information. You can customize the fields any way you like, and edit when necessary if things change and you need to capture more or different and additional information. The service team is amazing - VERY hands on and the response time is almost immediate. They have helped with everything - quickly and completely. I love that they jump in if the designated contact is busy or OOO. Real teamwork! Reporting is easy as well. I like that the reminders alert you before a meeting or appointment too. and that you can add users to calls. I also like that you can send reminders to teammates so they remember to follow up if needed. Review collected by and hosted on G2.com.

I do wish there was an automatic "trace" feature we could have to send reminder emails when a program is booked - those are manual now but can be done. I wish there was an outlook feature too as opposed to just Google, but I hear that is coming. Review collected by and hosted on G2.com.

The ease of modifying categories for notating specific parameters on my client contacts (e.g., medical specialty, lead source, etc.). The fact that I get email notification of upcoming events/tasks is a nice tool to have so I do not have to put the information in an external calendar. Review collected by and hosted on G2.com.

Not so much a dislike as an "I wish ... " -- I wish I could save contact information in a viewable format after I mark them as INVALID. Right now they just disappear from view. There may be a way now, but it is not yet obvious to me. Review collected by and hosted on G2.com.

The LACRM developers really understand the way a non-com layperson needs a CRM to work and what it's supposed to do for a user. The structure of the LACRM and the flexibility it offers to create a truly 'tailored' fit is really pleasing. Review collected by and hosted on G2.com.

I do wish the integration with Constant Contact was possible. MailChimp is. Constant Contact is not. Given that many smaller entrepreneurs use Constant Contact, I find it odd that this very common and excellent ESP (Constant Contact) is not able to be integrated. Review collected by and hosted on G2.com.

I like that the system is very easy to get up and running. And because it's not trying to do everything (automation, marketing, etc) it doesn't get overwhelming. Pricing is simple and straightforward. Review collected by and hosted on G2.com.

Sometimes I do wish there was an easier way to keep the customers/company contacts connected more easily. it doesn't necessarily integrate at a deep level with emails or LinkedIn so there are a few extra steps when documenting tasks. Review collected by and hosted on G2.com.

The ease of use of the CRM: moving from one area to next (e.g. calendar to contact), the ability to keep track of project via pipelines, the accessible price point for a company of our size and the additional features with other programs (e.g. Emails and Survey Monkey). I can quickly view information regarding a contact, see which team members (using the "groups feature") have had interactions with that contact and see if we sent them emails. Multiple calendars have allowed me to organize my family agenda, while keeping it private from rest of my team. Review collected by and hosted on G2.com.

Calendar: when multiple appointments overlap in the same day, the entries shrink into a funnel shape. The lack of ability to create automatic reports about late tasks - a manager must oversee this and create a list of overdue tasks and contact each employee about late tasks. Review collected by and hosted on G2.com.

The thing that sold me on the product initially was the online training videos that explained pretty much everything that I wanted to know about how to get started, how to track leads and prospects etc. When I finally decided to sign on, I felt I was already well trained on how to get things up and running. Once up and running, I would have to say that the support for the product has been second to none. I have had a few questions pop up and each and every time - I got a response back very quickly with the answer I was looking for. I also like the fact that it is simple to use and easy to understand how it works. There is no "magic" per se but it is a very practical, straightforward and dare I say it, less annoying CRM. Review collected by and hosted on G2.com.

Less Annoying CRM has already addressed my major concerns having to do with calendar coordination and syncing. The syncing now through google calendar is very quick and it is now possible to add in locations for the meetings which is very handy. If you are adamant that Google calendar is not for you - then you may find this product limiting. It uses Google Calendar as the backbone for its scheduling activities. My current outstanding request is to have a picture of the contact on the contact page as often I have not met prospects before and even having met them once, having a picture to refresh my memory would be helpful. Currently you can upload a picture file as part of their file management process but this is a bit clunky compared with having the picture actually embedded in the profile. Review collected by and hosted on G2.com.

I love being able to manage my client processes, customer projects, to do lists, and my schedule on a daily basis. This system is so simple to use and yet fully customizable for everything my business needs. I refer it to all my clients and they always thank me for sharing! If you are looking for a simple, affordable, customizable tool that can manage and organize all your thoughts, leads, clients, projects, calendar/schedule, team members, and tasks...Less Annoying CRM is the best!! AND, on top of everything they have amazing customer service and are always there to help and improve the program. LACRM you are the MOST important tool in my small business!! Thank you! Review collected by and hosted on G2.com.

Right now, I wish I could organize my tasks a little more. I have been creating a work around by creating Clients for different Projects and then attaching them to the Company file and attaching related tasks to them, which works for the basic organizing. I have also organized my sub calendars which helps with task management, but would love it if the sub calendars shared as my color-coded, title sub calendars with my team, rather thanone big calendar....but all in all this is THE BEST system and I recommend to everyone ; ) Review collected by and hosted on G2.com.