It the one of the best tool for Business to Consumer communication. It can also be integrated to Business Integrated Problems. Review collected by and hosted on G2.com.
It could have been more popular if it would be open source sloution. Review collected by and hosted on G2.com.
13 out of 14 Total Reviews for LeapXpert
Overall Review Sentiment for LeapXpert
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This platform has remarkable integration abilities. It permits secure communication through a variety of channels. The platform has a fantastic user design and experience, and it is simple to use. Review collected by and hosted on G2.com.
There is not a single thing about LeapXpert that I don't enjoy. It satisfies all of my B2C communications needs and guarantees that I am in compliance with all laws. Review collected by and hosted on G2.com.
Instant messaging archiving and compliance for Enterprises. Best for adapting to the customer's communication style. Review collected by and hosted on G2.com.
Nothing as such I came across to dislike about the LeapXpert so far. Review collected by and hosted on G2.com.
It has a unified interface that Integrates various messaging channel, such as whatsapp, Wechat and more Review collected by and hosted on G2.com.
More comprehensive documentation, tutorials or on boarding support. Review collected by and hosted on G2.com.
It provides a compliance and data ownership-focused B2C messaging service to communicate with employees within the organization and also with the clients. They provide very high-quality service at a very minimal cost. Review collected by and hosted on G2.com.
Everything about this platform is good. However, it can increase the duration of the trial period so that clients get more time for trial and understand the platform better. Review collected by and hosted on G2.com.
Its integration capability and instant conversation through the channel with secure enviornment.
Used integration with aws and its very awesome. Review collected by and hosted on G2.com.
I use it for a very short time duration, in which I find no cons. Review collected by and hosted on G2.com.
I consider LeapXpert FMOP as the most helpful tool due to its glaring advantages. LeapXpert Federated Messaging Orchestration Platform elevates consumer messaging to enterprise grade. Review collected by and hosted on G2.com.
Currently, there are no downsides or least helpful mechanisms concerning the use of LeapXpert. As a matter of fact, LeapXpert has proven to maintain a complete record of all messaging conversations between employees and clients. Record integrity is maintained even if an employee leaves the company with their devices or a client deletes a message. Records are also complete in the event of a compliance probe or legal dispute. Review collected by and hosted on G2.com.
*The feature that enables multiple transfer of communication like text, chat one on one and group, voice, file.
*So many employees loss their jobs just because they are contacting the client over unprotected mobile interface app like whatsapp which breaches the general data protection right. The solution is LeapXpert.
*It becomes inevitable sometimes to make a closer connection with the clients to get a business deal and mobile messaging does this best. However, the problem is data security. Again the Solution is LeapXpert.
* For companies, it becomes difficult and challenging, ones their employees starts communicating with their clients via unprotected channels, without interfering with their employees privacy. LeapXpert takes care of it. It allows their employees to communicate with their clients and provides the prospect of monitoring ata without interfering with their employees privacy.
*For companies, it is a great loss, when an employee leaves. The reason for this is the data. All communication history goes out of the window and business suffers as they are unable to retrieve any data from the employees profile, ones they are out. The good news is LeapXpert saves the data of the employees, even if they leave, without infringing the privacy of the employees. Review collected by and hosted on G2.com.
The user interface or UI can be simplified a bit more I believe. Review collected by and hosted on G2.com.
- Friendly UI/UX
- Best performance
- So many features that useful Review collected by and hosted on G2.com.
- Price is a little bit high
- Support team is sometimes late response
- Need more focus features Review collected by and hosted on G2.com.
