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58 Lead Liaison Reviews
Overall Review Sentiment for Lead Liaison
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Lead Liaison empowers marketing teams to manage and automate lead nurturing strategies. Review collected by and hosted on G2.com.
I wish Lead Liaison had a better visual UI and visual components for their landing page platform. Review collected by and hosted on G2.com.
The platform was very intuitive and user friendly, while also having a ton of bells and whistles. Also, the support was best in class. They go above and beyond to make onboarding and implementation as easy as possible. The continued support was also excellent and very responsive. Review collected by and hosted on G2.com.
There are quite a few bells and whistles which could be overwhelming to some at first, but with the support of the LeadLiaison team, Im confident they could make it easy for anyone. Review collected by and hosted on G2.com.
I was originally going to pull the trigger on a competitors platform, but after talking to Lead Liaison was convinced to go with them. Their customer service is excellent and they are proactive in staying in touch to make sure all is going well. They are always enhancing the platform and rolling out new services. Review collected by and hosted on G2.com.
Can't really think of anything. I will say when I was researching platforms that their lead competitor was very pushy - almost like a sweat shop that they had to make the deal by Friday to get their commission, which really turned me off. Lead Liaison has been very professional throughout the process. Review collected by and hosted on G2.com.
One of the key reasons I like Lead Liaison is its technical support, which is way beyond any type of support I have received from a software company.
But of course, I really like the tool itself and how broad its capabilities are. Instead of having different tools for various parts of our marketing strategy, Lead Liaison is able to perform all of those under one integrated platform. Review collected by and hosted on G2.com.
The fact that there are so many features in the tool can make it feel overwhelming at times. Also, there are places where the graphical interface interaction could be improved.
These concerns are why I appreciate the technical support so much. Much of the issues I have raised have been integrated in later releases of the software. Review collected by and hosted on G2.com.
I like how easy the program is to use. Setting up forms and landing pages is quick, and Marketing is able to carry out these processes without needing a web developer's assistance or knowledge of code. The processes we've set up in Lead Liaison have always performed well and the program is reliable.
I especially like how they've helped us out with some custom solutions quickly when we needed it. If we needed a process that didn't exist in the standard program, they were willing to craft it for us. Review collected by and hosted on G2.com.
No real dislikes so far. Whenever we've run into an issue the Lead Liaison team is always helpful and guides us towards a solution. A few times they've created custom solutions for us to achieve what we want, so this is actually a positive testament to their willingness to help their customers in a personalized way. Review collected by and hosted on G2.com.
The representatives are very responsive. They go above and beyond to make sure your questions are met and are happy to take suggestions on how to make the software better. Review collected by and hosted on G2.com.
I don't have an answer. The software is user friendly, they give you a personal tutorial and again, the representative are always at hand to handle any other questions or concerns you may encounter. Review collected by and hosted on G2.com.
They are very flexible. We use this instead of a full blown CRM, and it works perfectly. The additional insight is spot on. Review collected by and hosted on G2.com.
nothing yet. I believe that if i do the company will respond quickly. Review collected by and hosted on G2.com.
We moved between different CRMs including pipedrive, salesforce, and more. It's awesome that everything is integrated here. Not to mention, it is indepth and detailed. Very great for data driven software. Review collected by and hosted on G2.com.
The only thing I wish was a little bit better was maybe the GUI. It looks a little bit dated but that is just me being very picky. It works great. Review collected by and hosted on G2.com.
Real-time tracking of website visitors helps our sales team monitor what people are viewing, and where the most interest lies. Review collected by and hosted on G2.com.
The email system has improved dramatically over the last couple of years, but the WYSIWYG element can occasionally go wonky, and we need to go into the HTML code to fix it, or make something look the way we want it to look. Review collected by and hosted on G2.com.
