Lead Forensics Reviews & Product Details

I really appreciate the support and help, especially from Adam, who is really great. I also like the filters and statistics. They help with our website analytics by showing us who's been on our website and how they found it. Review collected by and hosted on G2.com.

A lot of our sales team are older and sometimes they find using Lead Forensics complicated, so it would be great for it to be set up a bit easier. Sometimes they try to promote other services to us which we don't really want. Review collected by and hosted on G2.com.

Being able to reach out to visitors to the website in real time. Being able to set our own search parameters, so we find the enquiries that best suit our business.

The support from our designated contact is really helpful. Review collected by and hosted on G2.com.

It's not a downside to LF as such, it's just sometimes too hard to figure who was looking... and of course, the businesses don't know either. Review collected by and hosted on G2.com.

Lead Forensics has become a valuable part of my daily sales workflow. It gives me clear insight into who is visiting our site and what they care about. The platform is easy to use and consistently accurate. I can quickly identify high‑value prospects, understand their interests, and tailor my outreach. Review collected by and hosted on G2.com.

Some visitor data can occasionally be incomplete, which can make it harder to get a full picture at times. Review collected by and hosted on G2.com.

I like the tagging system in Lead Forensics because I can mark up people for specific pages or visits. It helps us with identifying certain targets, allowing the whole team to see who our target prospects are for the month. The initial setup was very easy, and Adam from the sales team was great. Review collected by and hosted on G2.com.

When the platform gets confused about IP addresses and shows us the wrong companies. Review collected by and hosted on G2.com.

I like being able to know which companies are accessing the website and which pages they have visited most to try and "build a picture" for outreach.

With the direct link to our CRM system, we are able to define the criteria to automatically push through strong leads. The system is also easy to use with filters to gain a full picture of the industry and location of our visitors. Review collected by and hosted on G2.com.

From time to time, some of the contacts can be outdated but, this is often due to quick personnel turnaround with individual organisations and updates from the sources Lead Forensics uses. I understand with data compliance, we are unable to identify specific users but, it would be useful to be able to. Review collected by and hosted on G2.com.

I've never used a platform like Lead Forensics before but I am fascinated and impressed with its capabilities. I feel like Lead Forensics is rolling out new features all the time that I enjoy or provide solutions to the exact challenge I'm trying to answer when it comes to lead tracking as it relates to marketing attribution. I've also enjoyed working with our customer success manager, Ryan Wilson. He is very responsive and proactive with our account, providing answers to my questions or offering a new approach or feature within the system that my team could use to get the most out of the Lead Forensics experience. He is very knowledgeable and communicative which I appreciate because I always have questions or new approaches I'd like to test out from within the system! Review collected by and hosted on G2.com.

We have really enjoyed using Lead Forensics so far so there isn't a feature or a characteristic that comes to mind that I dislike about the platform! Review collected by and hosted on G2.com.

I appreciate how easy it was to set up Lead Forensics, with everything being essentially plug and play. This simplicity means I could start using it without any hassles. I love the way it helps us be more organized in managing our leads by providing the ability to filter leads and track what visitors are doing on our site. The ease of use is impressive, and I find the various filters, search refinement tools, and visual indicators incredibly useful for identifying lead characteristics. These features simplify my day-to-day work and allow me to focus more on other important aspects of my job. The customer service is outstanding; the team, especially Jeremy, is always very helpful and quick to respond to any queries or issues. These capabilities and great customer experiences make using Lead Forensics a pleasure and motivate me to purchase it again. Review collected by and hosted on G2.com.

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Lead Forensics provides excellent visibility into the traffic on our site, allowing us to better understand and engage with our audience. The dedicated account management is both personal and proactive, with a knowledgeable team always on hand to address any issues. Regular monthly reviews ensure we stay on track and continue to make measurable progress. Review collected by and hosted on G2.com.

At times, I’ve found the information provided to be inaccurate. For example, we have occasionally seen a number of American companies appear in our reports from our Mailchimp list, even though these companies do not exist in our actual mailing list. Review collected by and hosted on G2.com.

I like that Lead Forensics doesn't require cookies for visitors to accept before giving us their data. It actually has quite informative data that they are sharing with us. Review collected by and hosted on G2.com.

I think the overall user experience and installing Lead Forensics could be improved. The initial setup was a bit bumpy because it needed a custom tracking code. I wish we could make it faster so that we don't rely on developers. Review collected by and hosted on G2.com.

LeadForensics is straightforward to use and provides me with the ability to track leads on our website, as well as monitor the overall performance of the site. In addition, the customer support team is excellent. They assist in checking whether LF is successfully collecting tracking data from our website and are always quick to respond to any support requests or questions. Review collected by and hosted on G2.com.

I have no complaints about Lead Forensics except for the fact that I wish I've had more time to use the tool! Review collected by and hosted on G2.com.