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LawPay Reviews & Product Details

KD
Office Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LawPay?

It's easy to navigate and find receipts when needed. Review collected by and hosted on G2.com.

What do you dislike about LawPay?

There isn't really anything that I dislike about it. I never have any issues. Review collected by and hosted on G2.com.

What problems is LawPay solving and how is that benefiting you?

It's an easy to use system for taking credit card payments. Review collected by and hosted on G2.com.

LawPay Overview

What is LawPay?

LawPay is a trusted software company that’s empowered legal professionals for more than 15 years. LawPay Classic helps firms get paid quickly and easily, and accept payments in compliance with IOLTA guidelines. It’s the only payment technology vetted and approved by all 50 state bars, 60+ local and specialty bars, the ABA, and the ALA. LawPay offers this secure payment processing alongside billing, invoicing, and time and expense tracking capabilities—for a more efficient, profitable firm.

LawPay Details
Product Website
Discussions
LawPay Community
Languages Supported
English
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Product Description

LawPay is a payment solution for attorneys looking to accept online credit card payments in their practice.

How do you position yourself against your competitors?

Our perpetual innovation and leadership position has earned us a reputation as experts in legal payments. Our VP of Enterprise Solutions, Melissa Chambers, serves on the Professional Development Advisory Committee (PDAC) for the Association of Legal Administrators (ALA). Additionally, LawPay’s Founder and Executive Chairman was invited by the Electronic Transaction Association (ETA), the payment industry’s governing body, to join its Presidential Advisory Council in 2018.

In February 2019, the ETA accepted LawPay as one of only five payments technology companies, and the only legal payments company, into its new ETA Self-Regulation Program (SRP). The ETA SRP provides ISOs, Payment Facilitators, and acquirers the ability to demonstrate a deep commitment to industry self-regulation. The ETA SRP seeks to improve security and reduce risk in the payments industry by acknowledging companies who have a critical understanding of the key components essential to mitigate instances of abuse to consumers in the payments system.


Seller Details
Seller
AffiniPay
Company Website
Year Founded
2005
HQ Location
Austin, TX
Twitter
@affinipay
312 Twitter followers
LinkedIn® Page
www.linkedin.com
626 employees on LinkedIn®
Description

At AffiniPay, we’re continuously tackling exciting and interesting problems to define the direction of the financial technology industry and transform the way professionals work.Our drive to be leaders in fintech has fostered our fast-moving, growth-focused culture. We’ve assembled teams of highly collaborative problem solvers who are passionate about both personal and company growth. We are eager to create, work together, and do whatever it takes to get the job done. We also know that our people are our greatest asset and responsible for our ultimate success. As such, we invest in our team-members’ growth and development, recognize accomplishments, and celebrate successes together. We’re building a winning team, and we need more creative, collaborative, and fun-loving people to help us get the job done!


Sarah S.
SS
Overview Provided by:

Recent LawPay Reviews

KD
Kim D.Small-Business (50 or fewer emp.)
5.0 out of 5
"LawPay"
It's easy to navigate and find receipts when needed.
Nicholas P.
NP
Nicholas P.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great product"
Smooth efficient payment for law firms!!
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Super easy platform"
Simplicity of the platform: no training is needed as it is self-explanatory. Great customer service.
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LawPay Media

LawPay Demo - Dashboard
Dashboard
LawPay Demo - Create an Invoice
Create an Invoice
LawPay Demo - Expenses Page
Expenses Page
LawPay Demo - Invoices Page
Invoices Page
Play LawPay Video
Play LawPay Video
Play LawPay Video
Play LawPay Video
Play LawPay Video

Official Downloads

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Video Reviews

148 out of 149 Total Reviews for LawPay

4.8 out of 5
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148 out of 149 Total Reviews for LawPay
4.8 out of 5
148 out of 149 Total Reviews for LawPay
4.8 out of 5

LawPay Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LawPayQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Legal Services
UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LawPay?

The best thing about LawPay is the integrated Pay Later option. It offers our clients not only ways to pay via credit card and electronic checks, but also via a pay later option which essentially is a small loan through one of their affiliiates and approval is same day, with funds going straight to our account. The client portal is also very intuitive and user friendly. Review collected by and hosted on G2.com.

What do you dislike about LawPay?

Credit Card processing fees can be a nuance, but that goes with most merchant card processors. although they have an option to charge the client processing fees, there are some limitations and payments made via LawPay doesn't automatically go into our Legal Practice Manageement Software, Clio Manage. Review collected by and hosted on G2.com.

What problems is LawPay solving and how is that benefiting you?

Law Pay allows clients that don't have cash on hand to use their Pay Later option. this helps increaase converstion rate for our potential clients. Review collected by and hosted on G2.com.

JA
Chief Operating Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LawPay?

LawPay is packed with intuitive features that cater to a variety of business needs. The powerful reporting tools let us track all financial transactions, making it easy for our bookkeeper to balance our accounts. The real-time payment notifications on our dashboard and corresponding emails, keeps us informed of all payments coming in. The “Quick Bill” feature is one of our favorites, as it’s a simple way to send out requests for payment. The “Charge” feature is very convenient for our customers, because it gives them multiple payment options, ACH, credit card and the wonderful “Pay Later” feature, where they can apply to finance a line of credit. It is user-friendly and seamlessly integrates with other platforms we already use. Review collected by and hosted on G2.com.

What do you dislike about LawPay?

We can't really name anything we dislike about LawPay. LawPay like every other vendor has fees, and nobody likes to pay those, but their fees are competative and I feel they are in line with other companies like them, so no real complaint there. Review collected by and hosted on G2.com.

What problems is LawPay solving and how is that benefiting you?

We are not experiencing any problems at the moment. Review collected by and hosted on G2.com.

AS
Barrister and Solicitor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LawPay?

LawPay is an excellent system. It offers a simple, user-friendly interface with easy invoice uploading, transaction reminders, and other features. Additionally, it provides fast payouts with relatively low fees, and the integrations are easy to set up. The onboarding process is straightforward, and I have not encountered a single issue since I started using LawPay. Integration is also simple. Review collected by and hosted on G2.com.

What do you dislike about LawPay?

I would like to see more features for building invoices within the web platform instead of relying on an external system. Additionally, I want to access more information about the client's credit card details and location, similar to what other competitors provide. It would also be helpful to view the email and transaction process more easily. Review collected by and hosted on G2.com.

What problems is LawPay solving and how is that benefiting you?

Accepting credit cards is not necessarily difficult for a business. However, as a lawyer, it's beneficial to have a service that understands the legal profession, including the ability to send funds to trust accounts and other features relevant to lawyers. The lower fees are also a significant advantage. This service has simplified the payment process for my clients and allows me to track when funds arrive and ensure they go to the correct place. Review collected by and hosted on G2.com.

Andrew D.
AD
Attorney
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LawPay?

I get billing done and out sooner, and the majority of clients pay the day billing is received. My billing is so much more convenient and easy. In "tech" language, it is easy to implement, and once I started, I use it frequently--several times a day. I so love this program, and I have recommended it to many associates. I am one happy LawPay customer. Review collected by and hosted on G2.com.

What do you dislike about LawPay?

There are some minor wrinkles related to crediting payments. I am not entirely happy with the Trust Account credits, but that is quibbling. Overall, my experience is entirely satisfying. Review collected by and hosted on G2.com.

What problems is LawPay solving and how is that benefiting you?

Eases my billing, gets invoices out quickly, and it provides a very easy to access and employ payment interface for clients. I get paid faster and clients like it. Review collected by and hosted on G2.com.

LM
Paralegal
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LawPay?

LawPay is great because you can forward a hyperlink to a client that takes them to a portal to make a payment. This is useful when a client is not available during our normal business hours. Review collected by and hosted on G2.com.

What do you dislike about LawPay?

The downside of LawPay is the fees they charge us for charging credit cards. Review collected by and hosted on G2.com.

What problems is LawPay solving and how is that benefiting you?

LawPay is helps our business by processing payments conveniently and efficiently. Review collected by and hosted on G2.com.

Esther A.
EA
Office Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LawPay?

Law Pay makes it easy for our Firm to process credit cards, schedule future charges, and track payments that have come through. Setting up the program was no problem at all, and any time we have questions our customer support team is very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about LawPay?

I can't say we have ever encountered issues with LawPay. Our account has a limited amount of dollars that we can take in within a 24 hour period, so we have to schedule multiple payments for those clients with larger bills. Still, this function has proved to be easy to manage. Review collected by and hosted on G2.com.

What problems is LawPay solving and how is that benefiting you?

Payment collections are easy to manage and track with LawPay Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LawPay?

The interface of the dashboard is easy to understand. It offers great features, such as QR code generation for payment pages, easy links to copy, request card/billing information and quick bills. These features allow us to use the software to collect retainers and payments on accounts. Clients are able to submit payments where every they are or when in the office, we added the card reader which accepts tap to pay.

The customer support has been prompt and helpful whenever a question arises.

Also, join their Coffee with LawPay webinar for a fun and informative meeting on current features and upcoming features! Review collected by and hosted on G2.com.

What do you dislike about LawPay?

I would like an integration with Litify/Salesforce that is supported by LawPay. Review collected by and hosted on G2.com.

What problems is LawPay solving and how is that benefiting you?

Accepting payments with little barriers. The echeck and pay later option has expanded the options for our clients and we are getting more payments, faster. Review collected by and hosted on G2.com.

Kelly K.
KK
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about LawPay?

Lawpay has been a great company that's provided mine with invaluable services for many years. It has a high a level of personal care and assistance including easy to reach help from live persons when I need it. Its long history also gives me confidence in its payment processing and other features. I can't recommend it highly enough! Review collected by and hosted on G2.com.

What do you dislike about LawPay?

I wish Lawpay still partnered with Clio. Review collected by and hosted on G2.com.

What problems is LawPay solving and how is that benefiting you?

It's easy to use from both work and remote locations. It's also continuously innovated its products and services. Review collected by and hosted on G2.com.

Bee M.
BM
Owner/Managing Attorney
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LawPay?

I enjoy the ease of payment, as clients find it easy to use Review collected by and hosted on G2.com.

What do you dislike about LawPay?

I would like to receive email notices once payments are received that is the only shortcoming I can think of at this time! Review collected by and hosted on G2.com.

What problems is LawPay solving and how is that benefiting you?

Quick payment of invoices Review collected by and hosted on G2.com.

Adam P.
AP
Paralegal and accredited VA representative
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about LawPay?

LawPay is simple for clients to not only use but understand. Review collected by and hosted on G2.com.

What do you dislike about LawPay?

I wouldn't say there is anything I dislike about LawPay Review collected by and hosted on G2.com.

What problems is LawPay solving and how is that benefiting you?

LawPay helps our office have a quick, easy secure way to accept fees Review collected by and hosted on G2.com.