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Lavender Reviews & Product Details

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lavender?

Lavender is like ChatGPT, but if you want to sound like you're having a brain aneurysm. Review collected by and hosted on G2.com.

What do you dislike about Lavender?

As an SDR, I’ve had the opportunity to use Lavender.ai, and here’s my experience:

1. Buggy Performance: The product frequently crashes, making it unreliable. The user interface is also quite buggy, which hampers productivity.

2. Unhelpful Customer Support: The customer support team hasn’t been very helpful. Their advice often feels condescending, focusing on superficial aspects of email tone rather than providing constructive feedback. Their office hours are more about explaining basic email concepts than offering genuine support.

3. AI Functionality: While the idea of using AI to rewrite emails is fantastic, I’d recommend ChatGPT over Lavender. Lavender's feedback tends to be limited to critiquing sentence length rather than offering meaningful improvements.

4. Lack of Compelling Features: The product itself is uninspiring and hasn’t led to an increase in booked meetings. It doesn’t deliver the results it promises.

Overall, I wouldn’t recommend spending your money on Lavender.ai. There are better alternatives available. Review collected by and hosted on G2.com.

What problems is Lavender solving and how is that benefiting you?

Lavender is supposed to be helping write better emails to book more meetings. Review collected by and hosted on G2.com.

Lavender Overview

What is Lavender?

The most helpful email assistant on the planet. Lavender helps you write better emails faster. It’s a browser extension that combines writing AI, social data, and inbox productivity tools. AI analyzes and helps you improve your emails and replies, social data helps you build rapport, and tools like Mobile Preview, Email Verification, GIFs, and Spam Stopper help you be awesome at email.

Lavender Details
Languages Supported
English
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Product Description

Lavender's email assistant helps salespeople write the perfect email. Lavender is the only platform built for you and your reader. Lavender enables you to send thoughtful, effective emails, more efficiently.


Seller Details
Seller
Lavender
Year Founded
2020
HQ Location
New York, US
Twitter
@lavenderhq
1,368 Twitter followers
LinkedIn® Page
www.linkedin.com
79 employees on LinkedIn®

Will A.
WA
Overview Provided by:

Recent Lavender Reviews

Jacob H.
JH
Jacob H.Mid-Market (51-1000 emp.)
5.0 out of 5
"The SDR tool for a great icebreaker"
The email scoring is the perfect tool for me to be quick and to the point
Verified User
U
Verified UserEnterprise (> 1000 emp.)
0.0 out of 5
"No value"
Lavender is like ChatGPT, but if you want to sound like you're having a brain aneurysm.
Nihal D.
ND
Nihal D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Amazing"
Easy to use and makes my pipeline dreams easier
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0 people requested security information

Lavender Media

Lavender Demo - Lavender
Real time coaching for sales emails. Write better emails, faster.
Lavender Demo - What is Lavender?
We touch every aspect of writing an email. Who you're writing (Recipient insights). What you're saying (Writing assistant). Writing it faster (Productivity tools).
Lavender Demo - Say Hello to Your New Secret Weapon
Trusted by the best of the best in sales. Lavender is your secret weapon for getting out of your head and writing emails your prospect wants to read.
Lavender Demo - Everything You Need To Write Great Emails
Recipient insights, a plethora of writing tools, mobile preview, spelling + grammar, email verification, and so much more. With Lavender, you have a complete tool kit for great email writing.
Answer a few questions to help the Lavender community
Have you used Lavender before?
Yes

60 out of 61 Total Reviews for Lavender

4.8 out of 5
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60 out of 61 Total Reviews for Lavender
4.8 out of 5
60 out of 61 Total Reviews for Lavender
4.8 out of 5

Lavender Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for LavenderQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Management Consulting
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Lavender?

Lavender does a pretty good job of cramming a lot of functionality into a small chrome extension. It's very helpful to get feedback (based on best practices) on your emails in real time. The personalization assistant is also great for quickly personalizing prospect emails. Being able to use Lavender in your SEP (Outreach or Salesloft) is also very nice to have. Review collected by and hosted on G2.com.

What do you dislike about Lavender?

I had a billing issue, contacted support and still haven't heard back in almost a week. They need to work out some kinks in their AI, as some of the feedback is off-base. Review collected by and hosted on G2.com.

What problems is Lavender solving and how is that benefiting you?

Lavender makes it easy to write better emails that follow current best practices. It's also much faster to personalize emails using their personalization assistant. Review collected by and hosted on G2.com.

Jacob H.
JH
SDR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about Lavender?

The email scoring is the perfect tool for me to be quick and to the point Review collected by and hosted on G2.com.

What do you dislike about Lavender?

I have yet to run into a feature I disliked so far. Review collected by and hosted on G2.com.

What problems is Lavender solving and how is that benefiting you?

Making my emails more clear and concise while getting to the point as quickly as possible. Review collected by and hosted on G2.com.

Jason G.
JG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lavender?

Ease of use and impact.

Ease of Use: The UI (in this case, G-Suite) is simple, intuitive and powerful. A seller can easily type an email from scratch and receive feedback on how to improve the likelihood of their email getting read; sellers can also see a mobile phone view,m which shows exactly how their email will appear on mobile devices and mobile preview. Also, there is a feature that leverages AI to write an email for you or take an email and reword it for you to make it stronger. All of this is fairly seemlessly integrated into the interface and is easy to understand, use, and leverage.

Impact: By using the Lavender dashboard, an admin (for instance a sales leader) can track the impact of their team's emails - score, effectiveness, engagement, opportunities for improvement, etc. Viewing results as a whole team or drilling down to invidifual sellers is powerful for both assessment and coaching. Review collected by and hosted on G2.com.

What do you dislike about Lavender?

Even though the UI is intuitive and simple to use, it sometimes glitches - sometimes the icons are not easily clickable, disapear, or don't function some of the time (at least in G-Suite). Review collected by and hosted on G2.com.

What problems is Lavender solving and how is that benefiting you?

In this day and age when everyone is bombarded with emails from 1,000s of vendors, we are aiming to solve the problem of emails not being read or not reaching the inbox. Lavender is helping our team craft emails that are direct, to the point, and brief which has increased our open and response rates. Review collected by and hosted on G2.com.

Spencer M.
SM
Account Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lavender?

Most products write the emails for you while Lavender teaches you the principals of what makes a good email so you learn to write it yourself.

I think one of the requirements of using Lavender should be that oyu follow them on LinkedIn as well. The amount of content they post has helped me more than any sales class I could have paid thousands of dollars for.

The actual product is very simple but powerful when writing emails, because what Lavender realizes is that emails are not a one size fits all.

From a team wide perspective, very easy for sales managers to look at the data and analytics and know exactly how to coach their reps. Review collected by and hosted on G2.com.

What do you dislike about Lavender?

Right now the hubspot integration has some glitches. Bugs will be fixed soon hopefully. Review collected by and hosted on G2.com.

What problems is Lavender solving and how is that benefiting you?

Helping me get better reply rates and book more outbound meetings. I've noticed a significant increase in the amount of meetings I've booked. Review collected by and hosted on G2.com.

Nihal D.
ND
Business Development Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Lavender?

Easy to use and makes my pipeline dreams easier Review collected by and hosted on G2.com.

What do you dislike about Lavender?

Nothing I love the product and gets the job done Review collected by and hosted on G2.com.

What problems is Lavender solving and how is that benefiting you?

Increasing reply rates and building pipleine Review collected by and hosted on G2.com.

Animesh A.
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lavender?

Everything. Lavender has completely changed my email writing workflow. The email coach is great as it clearly highlights the score of the email along with detailed ways to improve it. The gif feature and mobile viewer have also immensely helped me in crafting more visually appealing emails, ensuring my follow ups are read more. Review collected by and hosted on G2.com.

What do you dislike about Lavender?

Nothing at this point of time. Its great. Review collected by and hosted on G2.com.

What problems is Lavender solving and how is that benefiting you?

The abiltiy to write emails that are as per industry's highest standards. Its ability to point out factors like lenghty sentences, jargon and question count save me a lot of time while ensuring that my emails are light on the user's eyes and mind. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lavender?

The email grading is top tier, especially post AI addition. Every sales rep should be utilizing a solution like Lavender to up their outbound game Review collected by and hosted on G2.com.

What do you dislike about Lavender?

Nothing at the moment, I am super happy with the experience so far Review collected by and hosted on G2.com.

What problems is Lavender solving and how is that benefiting you?

Inefficiencies of tailoring personalization in cold emails, centralizing all relevant information I need to land in the inbox Review collected by and hosted on G2.com.

Kathryn P.
KP
GTM Community Founding Member
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Lavender?

- Fast implementation: Within 1 month, we saw a 136% increase in meetings set using sequences and that percentage has continuously grown since.

- 580% increase in overall reply rate since implementing Lavender at Sendoso

- Dashboard provides incredible team and individual insights for training & enablement for detailed areas within email (FE: clarity score should be at a 5th grade reading level for a 7% higher reply rate.)

- Useful for teams across our org: SDR, BDR, AE, CX, AM

- Incredibly helpful team that provides our team with training sessions Review collected by and hosted on G2.com.

What do you dislike about Lavender?

There have genuinely been no downsides to using Lavender. Review collected by and hosted on G2.com.

What problems is Lavender solving and how is that benefiting you?

Lavender is helping our team at Sendoso improve sequenced outreach, enabling our team to optimize their outbounding efforts in a scalable way to increase the number of meetings booked via hyper-targeted emails, and we now have a coach that understands what resonates with our target audience. Review collected by and hosted on G2.com.

Verified User in Biotechnology
CB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Lavender?

I love that you can use it to create easier to read emails and it helps break down your message so the likelyhood of someone reading it is higher. Review collected by and hosted on G2.com.

What do you dislike about Lavender?

I have not found anything I dislike so far. Review collected by and hosted on G2.com.

What problems is Lavender solving and how is that benefiting you?

It helps the overstimulation of words in emails and it helps me find ways to get my message across. Review collected by and hosted on G2.com.

Harry A.
HA
Senior Recruitment Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Lavender?

The team at Lavender have created such a wonderful Product.

My feedback is that it's awesome. All parts of it.

After using for 6 months, can sell that I am better salesperson. Not just by email, but overall.

Thank you so much for your help! Review collected by and hosted on G2.com.

What do you dislike about Lavender?

Only thing was sometimes difficulty loading it up on outlook.

But not enough to rate it any lower. Review collected by and hosted on G2.com.

What problems is Lavender solving and how is that benefiting you?

Got me more replies and started more conversations.

Which overall, lead to more deals. Review collected by and hosted on G2.com.