It's versatile and easy to use. One of my favourite tools. :-) Review collected by and hosted on G2.com.
I hope Landbot could take more to consideration the customers, that don't work with marketing.
I also whish there was a Bookings integrations build in Landbot.
We use Landbot mostly as coaching tool and it would be great to have integrataed possibility to make and send PDF summary's of your chats with the coach in Landbot. Now these summarys must be send trought integrations and there is technical and GDPR based problems with them occasionally. Review collected by and hosted on G2.com.
Video Reviews
Landbot is an easy and friendly solution for anyone to make a Chatbot
315 out of 316 Total Reviews for Landbot
Overall Review Sentiment for Landbot
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Landbot’s intuitive interface makes creating a chatbot easy, even without technical skills. It offers a professional result with impressive customization options. Perfect for businesses, the tool streamlines customer communication and enhances user experience with minimal effort Review collected by and hosted on G2.com.
There’s really nothing to dislike. Even the free version is more than enough to create a professional-quality chatbot. It provides all the essential features, making it a great option without needing to upgrade for most use cases. Review collected by and hosted on G2.com.
The first thing that stood out for me the most on landbot was their customer support. They are exceptionally quick with their responses, and on the first day that I had a problem at least 5 of their customer support team members reached out to me to assist. I even got a lengthy phone call within 12 hours of issuing a support request. They are very efficient, professional, and friendly. It is not often that these automation platforms are that well organized in their customer support area.
The integration features are exceptionally user-friendly as well, and compatible with many other automation platforms. Moreover, the implementation of your chatbot flows into WhatsApp is quick and easy if you know basic development (API keys may be the most complex piece of knowledge one would need to do this.) Otherwise, the platform is easy to use and welcoming to new developers. Review collected by and hosted on G2.com.
I'd even put it as one of the top chatbot development software panels for websites too, however, they lack professionalism in this area and their privacy features and data protection plans seem elusive and near non-existent when it comes to websites. For this reason, my frequency of use as a chatbot developer relies on the necessity of my clients. (If they want a WhatsApp chatbot, this platform is my go-to. If they want a website chatbot, however...) Review collected by and hosted on G2.com.
Landbot is the next thing on the market of the lead generation. I personnaly use it as landing pages for ads and when you know how to use it, it works perfectly and is really competitive compared to other tools. Even more than this, the staff itself and the support is really reactive. Review collected by and hosted on G2.com.
There's really nothing i don't like about landbot, may be you could say that the UI is sometimes slow and messy. But if we talk about the feature side, it lacks nothing. Review collected by and hosted on G2.com.
I love how Landbot simplifies chatbot creation with a no-code interface, making it accessible for anyone to build highly engaging and interactive bots. Review collected by and hosted on G2.com.
Some times the UI struggle and needs a refresh, but to be fair every single problem on the tool gets resolved pretty quickly. Even if you have a suggestion or a change to implement, Landbot team is always open to new feedbacks.
For example i already sent them requests about a new feature, and they came back saying that they're already working on it Review collected by and hosted on G2.com.
Very straightforward process of creating a bot. I do lean on Chat GPT to walk me through some steps, but the actual building process is quite amazing. Review collected by and hosted on G2.com.
Being new to this AI stuff it's always important to give clear directions. The gentleman in the videos has a thick accent (I'm American). Can they have another voice speak for Him? It would be very helpful. Review collected by and hosted on G2.com.
What I particularly love is its ease of use, even without advanced technical skills, and its extensive customization options to meet specific user needs Review collected by and hosted on G2.com.
Sometimes i kinda dislike the UI because it tend to slow down when you're editing a bot with a lot of features in it Review collected by and hosted on G2.com.
Landbot is really easy for non-technical people to use and has lots of capabilities for integrations so you can use your own custom code. The inbuilt logic is very sophisticated, much more potential for branching / conditional logic / more complex rules, than even the largest chatbot builders on the market. That said, the ease with which you can add webhooks in different places makes it feasible to customize even further Review collected by and hosted on G2.com.
The inbox feature (which is the admin facing portal where you can interact with people using your chatbot live), doesn't have many features that let's you organize the conversations. Plus, it would be great if there was a landbot app so I can reply to things on the go Review collected by and hosted on G2.com.
I really like that you can create a 100% custom bot and integrate it with practically any system. It is very easy to use. Review collected by and hosted on G2.com.
That sometimes the constructor is complicated in the sense that some things have to be redone that could be cloned. Review collected by and hosted on G2.com.
With ease and elegance, you can assemble your Chatbot tool. In just one hour, you'll have the bot implemented on Messenger, WhatsApp, or your website. Automate processes through the numerous automation tools you can integrate (for example sending a email with information asked on the chat), helping your company provide excellent and modern service.
Having any issues or doubts being a Landbot customer?
The Customer Service and sales specialists are very friendly and always eager to help, seeking the best solution for the customer.
In my company, Landbot is the first tool we open to start our work. Review collected by and hosted on G2.com.
Currently, the only downside we are encountering is that they do not have a developed app for iOS or Android, therefore, we have to access it through the browser.
Although the Landbot website is very well optimized for use via internet browsers on mobile devices, it would be more convenient to have an app that can notify when new messages incomes (for example). Review collected by and hosted on G2.com.
