LabiDesk

By LabiDesk

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LabiDesk Reviews & Product Details

LabiDesk Media

LabiDesk Demo - Customized HelpCenter With Help Articles and Help Widget
LabiDesk Demo - Shared Inbox/ Ticketing System
LabiDesk Demo - HelpDesk
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LabiDesk Reviews (24)

Reviews

LabiDesk Reviews (24)

4.4
24 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of LabiDesk, highlighting how it simplifies customer support management with its all-in-one features. Many appreciate the organized dashboard and the ability to centralize communications, making it easier to track customer interactions. However, some users note that the UI/UX could be improved for a more streamlined experience.
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Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"Nice templates, great roadmap!"
What do you like best about LabiDesk?

Easy to set up and onboard. The initial set up and onboarding are intuitive and fast. Review collected by and hosted on G2.com.

What do you dislike about LabiDesk?

Product is still early stages, but roadmap includes killer features. Review collected by and hosted on G2.com.

Pratik M.
PM
Senior Relationship Manager
Small-Business (50 or fewer emp.)
"If north of your company is customer service then this is a must try."
What do you like best about LabiDesk?

The ease and simplicity of product use are something that I like. Review collected by and hosted on G2.com.

What do you dislike about LabiDesk?

Nothing as such, but UI can be a little better. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Small-Business (50 or fewer emp.)
"It’s a wonderful app for dealing with helpdesk tickets"
What do you like best about LabiDesk?

LabiDesk is a customer service and help desk platform that allows you to collect, communicate, and respond to feedback. With LabiDesk, you can easily monitor how customers perceive your company and how they interact with you via email, telephone calls, and chat. Review collected by and hosted on G2.com.

What do you dislike about LabiDesk?

There's nothing I don't like about this software. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Great shopify integration"
What do you like best about LabiDesk?

Finally a helpdesk that integrates with Shopify Review collected by and hosted on G2.com.

What do you dislike about LabiDesk?

Chat box should be more customizable and be able to remove branding Review collected by and hosted on G2.com.

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LabiDesk