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Kong API Gateway Reviews & Product Details

Verified User in Computer Software
IC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Kong API Gateway?

easy to use, nice looking , easy to integrate Review collected by and hosted on G2.com.

What do you dislike about Kong API Gateway?

nothing for now, quite lot of settings to fit with infrastructure Review collected by and hosted on G2.com.

What problems is Kong API Gateway solving and how is that benefiting you?

good monitoring Review collected by and hosted on G2.com.

Kong API Gateway Overview

What is Kong API Gateway?

APIs run everything. They enable AI. They’re at the heart of modern applications and customer experiences. But the explosion of APIs and services creates challenges around complexity, scale, compliance, and security. Kong simplifies things. Kong is the foundation that enables any company to securely adopt AI and become an API-first company — speeding up time to market, creating new business opportunities, and delivering superior products and services. Kong’s easy-to-use cloud API platform delivers fast, reliable, secure digital experiences. Increase developer productivity, security, and performance at scale with the unified platform for API gateways, AI gateways, service meshes, and ingress controllers.

Kong API Gateway Details
Product Website
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Product Description

Kong API Gateway can run anywhere, in the cloud or on-premise - in a single, hybrid or multi-datacenter setup.

How do you position yourself against your competitors?

PERFORMANT
Dramatically reduce latency with sophisticated routing and load balancing. Employ rate-limiting to protect upstream services from being overloaded or to implement quality of service policies. Kong Enterprise is based on a lightweight proxy known to support thousands of transactions per second at sub-millisecond latency with minimal memory usage.

FLEXIBLE
Deploy Kong Enterprise in the cloud, on-premises or hybrid environments, including being deployed as a Kubernetes-native Ingress Controller that allows users to configure every aspect of Gateway configuration from plugins, health checks, load balancing and more.

EXTENSIBLE
Use one of the many plugins developed by Kong or our community to add the functionality you need. Can’t find what you need? Build custom plugins in Go, Javascript or Lua with our plugin development kit.


Seller Details
Seller
Kong Inc
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
Twitter
@thekonginc
27,231 Twitter followers
LinkedIn® Page
www.linkedin.com
693 employees on LinkedIn®
Description

Powering the API World. No AI without APIs. Kong enables any company to become an API-first company. Kong’s unified cloud native API platform is easy to use and works in any environment — unleashing developer productivity, automating security, and boosting performance of APIs and microservices at scale.


Taylor P.
TP
Overview Provided by:

Recent Kong API Gateway Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"nice tool to manage lot of API"
easy to use, nice looking , easy to integrate
Joan R.
JR
Joan R.Small-Business (50 or fewer emp.)
4.0 out of 5
"I tried kong just for testing"
I would say that is very easy to use with a good documentation
KD
Khemraj D.Mid-Market (51-1000 emp.)
5.0 out of 5
"Kong: One-stop solution to manage the API world"
Kong is a one-stop solution for managing your microservice in the container world. Right from kong mesh to seamless experience with API management ...
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258 out of 259 Total Reviews for Kong API Gateway

4.4 out of 5
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Kong API Gateway Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Kong API GatewayQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Sai P.
SP
Senior Software Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Kong API Gateway?

Kong API Gateway makes life easier will all the existing capabilities that it provides through its user interface for Configuring Services, routes along with handling SSH requirements through Kong itself. It also helps in having a constant access to client servers that are on SSH but needs to be accessed while developing solutions to integrate with the apis where the ips are not static. This is one case that we use kong regularly for. I like the Request Transformation and Response Transformation feature of Kong the most. Its real pain doing that with other API Gateway solutions. If we go with native way of handling Request or Response transformations with Spring Cloud API Gateway etc.. we end with many issues that takes hell a lot of time to fix but with Kong it doesn't need to be deployed every time and with a save everything gets updated and fixing it is also gets easier and requires less effort. Also the logs of kong are also pretty much descriptive about the errors that we face in the Request routing failures, request tracking, identify the reason for failures etc.. Review collected by and hosted on G2.com.

What do you dislike about Kong API Gateway?

Currently I dont have any dislikes regarding Kong API Gateway and I have worked with Community and Enterprise versions and never found any issues using it. It makes our life simple. I have recommended it at many places wherever there was a need to introduce API Gateway solution. Review collected by and hosted on G2.com.

What problems is Kong API Gateway solving and how is that benefiting you?

Kong API Gateway solved problems integrating with client apis by acting as a proxy to the development machines where kong was deployed on a development server where the access to client apis is only available to development server instead of developer machines. Using kong we resolved the issue of accessing urls on developer machines for easy integration and unit testing purposes. Also handling and managing client certificates becomes much more simpler with Kong rather than having them on the Microservice level. This also resolves the need of having different urls for different clients where there is only a single api exposed for all the clients on the microservice level. Also transforming request payloads and response payloads is a great use case as per me as this has resolved many such cases we had to handle custom request and response payload requirements for different clients. Review collected by and hosted on G2.com.

KD
Senior Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Kong API Gateway?

Kong is a one-stop solution for managing your microservice in the container world. Right from kong mesh to seamless experience with API management reduces the API development burden to market the product quickly as never before. It saves my organization from paying bills of many IPs addresses and make it easy implement for inbound traffic. Review collected by and hosted on G2.com.

What do you dislike about Kong API Gateway?

Multi-tenancy of the kong control plane (IngressClass) needs to be documented. Kong API integration with ISTIO is a bit harder Review collected by and hosted on G2.com.

What problems is Kong API Gateway solving and how is that benefiting you?

Managing service-to-service communication in a Kubernetes multi-tenant environment.

Handling ingress requests and routing them to appropriate services.

It saves on exposing multiple IP addresses

Creating a kong mesh. Review collected by and hosted on G2.com.

Saurabh J.
SJ
Product Security Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Kong API Gateway?

Coming from a security engineer we can add custom logic in the form of kong gateway plugin. it's extensible to a decent scale Review collected by and hosted on G2.com.

What do you dislike about Kong API Gateway?

i found it difficult to implement on a personal research level. Review collected by and hosted on G2.com.

What problems is Kong API Gateway solving and how is that benefiting you?

Plugins are defined in Lua, although a popular language however it isn't widely accepted and is on declining trends. It should be revamped to languages like Pyhthon, JS, C++, Java, Go etc. Review collected by and hosted on G2.com.

SG
Associate Platform Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Kong API Gateway?

All most everything. Like plugins and all Review collected by and hosted on G2.com.

What do you dislike about Kong API Gateway?

here comes the main thing come on to that what i dont like is that -

1. Lack of Client credential storage operation which we get in apigee and IBM connect.

2. Way worse developer portal in comparison of the other developer portals.

3. Frequent issues in syncing of Dataplane is a big concern.

4. the document should be more detailed and on point. Review collected by and hosted on G2.com.

What problems is Kong API Gateway solving and how is that benefiting you?

There are plenty of problems that kong and konnect resolves, here are some key points -

1. providing multi environment deployment support is a must to have feature for all API gateways which kong is offering right now , for example deployment in - cloud,VMs, docker etc.

2. The request and response tranformation through kong is a point to be noted because it looks so clean and easy to do.

3.The secured connection among CRM's , data planes and control planes is a good thing too. Review collected by and hosted on G2.com.

MV
Platform engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Kong API Gateway?

obviously there are things that are likeable like -

1.the automation process of the deployment of entities and developer portal is great in kong konnect due to the Admin/Management API.

2.Its way easier to use in comparison of IBM connect , akana and Apigee.

3. It justifies its cost to the consumers as it is not the expensive to subscribe for.

4. The plugin stack of kong is great and still in progress of adding more plugins like with the implementation of AI.

5. The low latency for the API request is a great plus too. Review collected by and hosted on G2.com.

What do you dislike about Kong API Gateway?

here comes the thing which are not talk about much about kong-

1. kong is yet to understand the requirements of the clients let alone the thought of implementing it, because it takes too much time (months)to solve a simple bug .

2. Delay in deliviring products like kong mesh and Api hub is a big negative for me.

3. they should tie with more CRM's to provide a better experience. Review collected by and hosted on G2.com.

What problems is Kong API Gateway solving and how is that benefiting you?

kong as a API gateway and developer portal vendor do solves many problems of the clients like -

1. Traffic handling - It handles the incoming traffic in such a efficient way with low latency that is segment leading.

2. Monitization of the API's - It helps clients to monitize their API's through their developer portal.

3. Securing the end points - kong helps in restricting unauthorized access to the API's end points.

4. API's testing - insomnia tool of kong is such a great tool for unit testing because of the features like auto test creation and much more. Review collected by and hosted on G2.com.

GS
Site Reliability Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Kong API Gateway?

Upsides:

Simplified API management (different country clusters)

Robust security features (Introspection Plugin)

Scalability and performance of DB-less mode Review collected by and hosted on G2.com.

What do you dislike about Kong API Gateway?

Downsides:

Steep learning curve for decalrative configuration as well as plugin usages

Limited documentation in some areas especially releated to plugins

Occasional stability issues with updates (version upgrade) Review collected by and hosted on G2.com.

What problems is Kong API Gateway solving and how is that benefiting you?

I feel that in the context of my work, Kong API solves and improves the below key areas

API Management: Simplifying the management of APIs, making it easier to control access, monitor usage, and ensure security compliance.

Security Enhancement: Providing robust security features like authentication, authorization, and rate limiting, which are crucial for safeguarding sensitive banking data and transactions.

Scalability: Enabling seamless scaling of API infrastructure to handle increasing loads and accommodate growth in customer interactions and transactions.

Interoperability: Facilitating integration between various banking systems and applications, ensuring smooth communication and interoperability across the bank's ecosystem.

Performance Optimization: Improving the performance of APIs by caching responses, reducing latency, and optimizing traffic routing, thereby enhancing the overall user experience for both customers and internal users. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Kong API Gateway?

Kong’s high scalability, lightweight architecture, and extensive plugin support make it an excellent choice for managing APIs efficiently. Review collected by and hosted on G2.com.

What do you dislike about Kong API Gateway?

The learning curve can be steep for beginners, and debugging custom plugins (especially in Lua) can be challenging. The enterprise version is expensive, which might not be ideal for small teams or startups. Review collected by and hosted on G2.com.

What problems is Kong API Gateway solving and how is that benefiting you?

Kong API Gateway helps in securing, managing, and scaling APIs efficiently. It simplifies authentication, traffic control, and monitoring, reducing the need for custom-built solutions. The plugin-based architecture allows easy extension of functionalities, improving developer productivity and API performance. Review collected by and hosted on G2.com.

Vaibhav S.
VS
Technology Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Kong API Gateway?

1. Having mulitple security policy to secure our api

2. We can create out of box custom plugins using Lua, js, python

3. Support Hybrid model

4. Low latency

5. Easy to setup in any cloud gateway like aws,azure,gcp etc

6. Easy to integrate with third party tools like loggly, datadog , prometheus & many more

7. Konnect has recently introduced dedicated cloud gateways, which is fully managed, multi-region API management solution. Review collected by and hosted on G2.com.

What do you dislike about Kong API Gateway?

1. Thier documentation regarding things need to be more detailed

2. The developer portal needs to be more mature and should provide more functionality to the developer. Review collected by and hosted on G2.com.

What problems is Kong API Gateway solving and how is that benefiting you?

Kong provide centralize api managment , ensuring security , scalability , low latency & streamlined development, while providing analysitic for optimization, benefiting developers and business alike. It also enhances API security, performance, and management by providing robust features like rate limiting, authentication, and monitoring. Review collected by and hosted on G2.com.

Joan R.
JR
IT Enginyeer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Kong API Gateway?

I would say that is very easy to use with a good documentation Review collected by and hosted on G2.com.

What do you dislike about Kong API Gateway?

UI is functional but can feel limited and unintuitive compared to competitors like Apigee or AWS API Gateway. Improving the UX for configuring routes, plugins, and analytics would enhance usability Review collected by and hosted on G2.com.

What problems is Kong API Gateway solving and how is that benefiting you?

Some problem with the installation Review collected by and hosted on G2.com.

Verified User in Broadcast Media
EB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Kong API Gateway?

Piattaforma che garantisce alte performance, affidabilità e scalabiltà minimizzando la latenza Review collected by and hosted on G2.com.

What do you dislike about Kong API Gateway?

The licence cost could be high in the case of a large number of systems integrated through Kong Review collected by and hosted on G2.com.

What problems is Kong API Gateway solving and how is that benefiting you?

Migration from an old SOA Architecture, for increased scalability during traffic peaks and refactoring of critical APIs for more effective monitoring Review collected by and hosted on G2.com.