It is easy to use and setup. It works and blocks malicious emails. The tool has had a postive experience for our network.

Would like to see better dashboard and reporting metrics

It is helping to extend our cybersecurity strategy to protect our environment.

PhishER is easy to use! I like that PhishER classifies emails based on clean, spam, or threats.

I love using PhishER! There is nothing I dislike.

PhishER helps us find phishing emails in the wild and flip them into phishing exercises to send on our end users.

I greatly appreciate the ability to safely report emails, analyze them and most importantly, if an email is deemed "threat", we have the ability to quarantine all instances of that email from all end user inbozes.

I least dislike the inability to categorize emails something different, rather than spam, threat or cleam.

PhishEr allows for us to safely interact with all email types and quarantine as well. What we particularly appreciate is the ability to turn that email into a campaign... that's narly

Give me the freedom of not having to personally check every email that someone finds Phishy.

Setting up the correct view for manual reviews can be tricky.

Leveraging machine learning to take day to day duties off my plate.

PhishER is very easy to use and intuitive. It didn't take long at all to get it implemented. I like how I can view each email that arrives and evaluate what to do with them.

At this time I don't have any dislikes about PhishER.

It allows my users to have an easy method to report a threat. They don't have to try and make a decision. They can quickly click a button. From the Admin side, I can scan a suspected email and return it to the user if it's clean or remove it completely from our organization.

Once properly set up, it is a one-click step for reporting phishing emails. After the email is confirmed to contain a threat, the program will go back and check all the organization's emails to proactively remove the threat before it can be delivered. Less work, less stress.

Setup is complicated and confusing. If you aren't using the admin portal regularly, it is easy to forget where to find menus/actions. Would love a more user-friendly interface.

Thankfully, the company and customer support are highly trained and I would rate them as a "10+". They walk you through the initial setup and are extremely responsive to phone calls and emails.

Less time for a one to send emails warning of "bad emails", hoping staff will read the notifications; or replying "is this really from you?".

Tight integration with Microsoft Defender and Console design for seeing what's going on.

This product is still a work in progress. It's tight integration with Microsoft is both a strength and weakness. I'm getting more frustrated with Defender as an Anti-Spam Anti-Phishing platform and plan on changing. That integration will be less valuable when that happens. Also - Microsoft values its own products over 3rd party products. So even with tight integration - there's still a lot of manual action necessary.

Better insight into Phishing and quicker response to it. The PhishER Plus product allows us to use crowd sourced knowledge to block more bad senders.

Should an erroneous email make it passed through your firewall, all you need do is click on "HOOK" and DONE! It couldn't be any easier. Give it a try and see for yourself.

None at this time. Thank you for asking.

Keeping our team sharp and focused on the issues.

I like how it trains end users to not click spam by training them to take the time and look. Our risk has gone down incredibly since using PhishER.

Nothing. I can see no downsides. It is a great tool.

PhishER is a great product that is incredibly helpful. It is a benefit in that it allows me to be more focused on other IT areas.

Staff like the PhishAlert button

Questions are always answered quickly by Knowbe4

Every feature I have used works well. I need more training on how to handle emails that the system couldn't automatically process

Deals with most emails that staff report as suspicious