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Know Your Customer Reviews & Product Details

Viktorija N.
VN
Customer Experience Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Know Your Customer?

From the very first contact, KYC team was all in helping us find the best way to solve our challenges and provide what we actually needed. Review collected by and hosted on G2.com.

What do you dislike about Know Your Customer?

Wish Know Your Customer would grow and we could use them more widely. Review collected by and hosted on G2.com.

Recommendations to others considering Know Your Customer:

KYC team will help you every step of the way and will exceed your expectations. Reach out and you surely will find a solution that suits you the best. Review collected by and hosted on G2.com.

What problems is Know Your Customer solving and how is that benefiting you?

We use KYC to help us reach the company registers in different jurisdictions, which help us a lot in our internal procedures and overall customer experience. Review collected by and hosted on G2.com.

Know Your Customer Overview

What is Know Your Customer?

Know Your Customer provides next generation digital on-boarding solutions to financial institutions and regulated organisations around the world. We empower compliance teams to better protect their business and efficiently perform all necessary KYC and AML checks on both corporate and individual customers, centralising the on-boarding process through a uniquely easy-to-use platform. Our technology accelerates the time needed to onboard a new corporate client from an industry average of 26 days to 1 day, generating considerable savings for the company. With offices in Hong Kong, Singapore, Shanghai, and Dublin, Know Your Customer has established a global presence and a reputation for excellence. Our customer list spans across 11 verticals - including banking, FinTech, insurance, payments, real estate, asset management, legal firms - and 18 jurisdictions.

Know Your Customer Details
Languages Supported
German, English, French, Japanese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Know Your Customer’s award-winning technology empowers compliance teams to protect their business against money laundering and terrorism financing through the power of automation.


Seller Details
Year Founded
2015
HQ Location
Wan Chai, HK
Twitter
@KYC_Ltd
1,270 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®

Margherita M.
MM
Overview Provided by:
Head of Brand and Communications at Know Your Customer

Recent Know Your Customer Reviews

Ali R.
AR
Ali R.Enterprise (> 1000 emp.)
4.5 out of 5
"Customer's Overview"
It is very easy to use, now we are able to onboard our customers digital way and KYC is the important part for financial institutions as well where...
Mardan Ali T.
MT
Mardan Ali T.Mid-Market (51-1000 emp.)
4.5 out of 5
"Insightful and quick"
efficiency is greatly increase reducing onboarding time by more than 3/4th Helps us with authentication and security as well
Hamza Arshad D.
HD
Hamza Arshad D.Small-Business (50 or fewer emp.)
4.0 out of 5
"Seems good enough but cautious about security"
I think it's easy to use. I had no problem understanding and using it. The security and identification confirmation process is quite strict to prev...
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Know Your Customer Media

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13 out of 14 Total Reviews for Know Your Customer

4.3 out of 5
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Know Your Customer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Ali R.
AR
Business Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Know Your Customer?

It is very easy to use, now we are able to onboard our customers digital way and KYC is the important part for financial institutions as well where we may able to know customer's monthly average transactions, nature of business, counter parties, ultimate beneficiaries etc. KYC provide in depth overview of customer's business and their day to day transactions. Review collected by and hosted on G2.com.

What do you dislike about Know Your Customer?

There is nothing dislike i found in KYC platform yet. It is truly beneficial for FIN tech industry. Review collected by and hosted on G2.com.

What problems is Know Your Customer solving and how is that benefiting you?

It was very difficult for financial institutions to manage compliance requirements on AML and onboard new customers but by using KYC platform our digital customers onboarding is now convenient and we enhanced our business efficiently. Review collected by and hosted on G2.com.

Hamza Arshad D.
HD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Know Your Customer?

I think it's easy to use. I had no problem understanding and using it. The security and identification confirmation process is quite strict to prevent the chances of fraud or identity theft or to prevent digital scams. Review collected by and hosted on G2.com.

What do you dislike about Know Your Customer?

I think it's more intrusive and intimidating. Maybe do checks but also trust regular users. I used it many times but improvements are welcome. Review collected by and hosted on G2.com.

What problems is Know Your Customer solving and how is that benefiting you?

It helps me identify potential fraudsters who sound suspicious. Digital crimes/scam are increasing day-by-day and its great to know that I can use a reliable product in order to conduct safe dealings. Review collected by and hosted on G2.com.

Mardan Ali T.
MT
senior admission counsellor
Education Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Know Your Customer?

efficiency is greatly increase reducing onboarding time by more than 3/4th

Helps us with authentication and security as well Review collected by and hosted on G2.com.

What do you dislike about Know Your Customer?

Misuse of data and reduced privacy could be a small concern depending upon whos using KYC Review collected by and hosted on G2.com.

What problems is Know Your Customer solving and how is that benefiting you?

Authentication and stoping fake account onboarding

Risk management

customer analytics and retention Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Know Your Customer?

Literally nothing - they failed to deliver my order and never responded to my emails. Review collected by and hosted on G2.com.

What do you dislike about Know Your Customer?

Everything. I placed an order, was charged, and the report never arrived. I have emailed them six times to follow up, and they have ignored my emails.

0/10 - this is a scam Review collected by and hosted on G2.com.

What problems is Know Your Customer solving and how is that benefiting you?

Know Your Customer is not solving any problems. They sell "reports" but they do not deliver the reports. Review collected by and hosted on G2.com.

Zachary J.
ZJ
Assistant Store Manager & Small Business Expert
Telecommunications
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Know Your Customer?

Know Your Customer is a great fraud prevention tool. It really helped when checking the validity of a customers payments. Review collected by and hosted on G2.com.

What do you dislike about Know Your Customer?

The least helpful thing and this may just be my opinion, was that it's not super intuitive, but it still works great. It just takes some getting used to the system. Review collected by and hosted on G2.com.

What problems is Know Your Customer solving and how is that benefiting you?

It helped me to verify the that the source of customer funds was legitimate. That in itself was extremely helpful as it's easy for people to commit fraud unless you have a system and are able to verify legitimacy of funds. Review collected by and hosted on G2.com.

KK
VP Sales
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Know Your Customer?

You can devise all of your offerings according to clients' likings and also place your offer accordingly. Moreover, it helps as a tool for Fraud early warning system (FEWS) Review collected by and hosted on G2.com.

What do you dislike about Know Your Customer?

You sometimes have to probe the client which you know is legit but still, need to fill up all of the KYC and compliance details hence it kind of gets awkward at times as well. Review collected by and hosted on G2.com.

Recommendations to others considering Know Your Customer:

Highly recommended for anyone who wants clarity about the kind of client portfolio they are building Review collected by and hosted on G2.com.

What problems is Know Your Customer solving and how is that benefiting you?

We know by using KYC that these clients have the potential for availing out of our unsecured lending facilities or not and if we approve their loan what will be the probability of it not performing well when it comes to paying EMI's Review collected by and hosted on G2.com.

Verified User in International Trade and Development
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Know Your Customer?

From the first time I started a course on International Trading, I heard about this thing called the KYC. where I can learn more about our customers. Never did I know that it is an actual platform that covers a wide coverage of countless companies around the world! Review collected by and hosted on G2.com.

What do you dislike about Know Your Customer?

Currently, there are a few jurisdictions that the KYC is not covering, so it can be a pain when we have to try other resources to gather the information that we need. However, the KYC team is all very helpful in finding some solutions for us. Review collected by and hosted on G2.com.

What problems is Know Your Customer solving and how is that benefiting you?

Most times, we need to check on each company to see if they are suitable to work with us, and it is important that we can do a simple check on that. We are glad that we can find more information from the KYC that can help us. Review collected by and hosted on G2.com.

Divyesh G.
DG
Chief Pilot
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Know Your Customer?

This product has been great for compliance with federal banking regulations. Review collected by and hosted on G2.com.

What do you dislike about Know Your Customer?

I have not seen any drawbacks with using this product. Review collected by and hosted on G2.com.

What problems is Know Your Customer solving and how is that benefiting you?

This product makes it simple and efficient for complying with baking regulations. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Know Your Customer?

Kyc helps us to know more about customer data and also it helps us to maintain more number of data Review collected by and hosted on G2.com.

What do you dislike about Know Your Customer?

It should have open access to all registered users Review collected by and hosted on G2.com.

What problems is Know Your Customer solving and how is that benefiting you?

It's helps us to review customer data on time with all details.thus helps us to run business smoothly Review collected by and hosted on G2.com.

Harris I.
HI
Social Media Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Know Your Customer?

Know your customer helps you make an perfect picture of the required customer with all required attributes Review collected by and hosted on G2.com.

What do you dislike about Know Your Customer?

I didn't find anything which may I don't like it Review collected by and hosted on G2.com.

What problems is Know Your Customer solving and how is that benefiting you?

It helps to identifying the prospect, and their main common things lik name age sex address etc Review collected by and hosted on G2.com.