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The easy way of building dialogues and adding samples Review collected by and hosted on G2.com.
A way to find the fallback list from somewhere else but dashboard, or a way to list them all with different pages instead of clicking on "show more". If you happen to click on a fall back dialogue and go back to the dashboard the list is reset and that is really annoying. Review collected by and hosted on G2.com.
31 out of 32 Total Reviews for Kindly
Overall Review Sentiment for Kindly
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Effectiveness, smart & easy solutions. We've had been in encounter with them several times during the time we've had them. One of the main things that we're especially in keen of is the fast replies when in need of help. We've also had several analyzts done with our bot where Kindly not only does the analyzis, but also comes with a lot of improvements. Higly appreciate it. It's also very easy to build in and easy to launch. Review collected by and hosted on G2.com.
I do not dislike anything. But of course, as constructive feedback i wish they were a wee bit faster to implement systems they have received feedback on. However, the system in place already works fully as intended. It's just the small tweaks. Review collected by and hosted on G2.com.
I would say the people working there, everyone I've met from there have all been super nice and helpful people, It's very easy to implement, and it's been exceeding all my expectations about what it would be like.
They've been proactive in checkin in with us, they've given us valuable insights to make our bot better, if i have a customer I get support the same day, usually way faster than that. One thing I've liked alot is the transparancy about what features are being requested and status logs on how often you're using them. Review collected by and hosted on G2.com.
So far I've not found anything I dislike about Kindly. Review collected by and hosted on G2.com.
Kindly's Chatbot has proven to be an excellent addition to our website. Its utilization of GPT technology is truly remarkable, leaving us deeply impressed with the cutting-edge innovation. We are highly satisfied with the dedicated team that facilitated the seamless integration of the chatbot onto our website. Review collected by and hosted on G2.com.
So far, we have encountered no issues or concerns to address. Review collected by and hosted on G2.com.
We are very happy with the collaboration so far with Kindly. They are very swift to solve our problems and needs. Our Customer Success manager from Kindly has done a formidable job of understanding our issues and comes up with good/smart solutions that woork for us. Review collected by and hosted on G2.com.
Nothing in particular that comes to mind. Review collected by and hosted on G2.com.
The attitude of the people. They are genuinly interested in helping your business improve services, by using software to get the job done by fewer people. They have a truly positive mindset, and is a joy to work with. Review collected by and hosted on G2.com.
I have nothing to point out here - we're truly happy with the services. Review collected by and hosted on G2.com.
The platform has seen tremendous growth over the years and has shown to be a very reliable tool to automate simple customer inquires which can be cumbersome in large quantities to handle manually. Review collected by and hosted on G2.com.
There seems to be some level of disconnect between the back-end developers who are improving the product, and those who teach the program towards their clients. This appears to be creating some bottlenecks in feedback and following up on questions and feedback. Review collected by and hosted on G2.com.
Kindly provides a chatbot that is easy to implement, build and improve, while also creating a better user experience for your website. Review collected by and hosted on G2.com.
Getting an AI chatbot means extra work and maintenance, but with a potential for saving hours longterm. Review collected by and hosted on G2.com.
The Kindly platform is easy to work in and the team at Kindly is very friendly and helpful working towards the same goal as us - creating an amazing chatbot! Review collected by and hosted on G2.com.
It's hard to answer this question, so far everything is very good with kindly! Review collected by and hosted on G2.com.
Kindly as a product is intuitive to use and works great. I appreciate features such as sample generation which saves a lot of time. The UI is clean and beginner friendly!
The people at Kindly are friendly and lightning fast at helping out when needed! Review collected by and hosted on G2.com.
Some very basic HTML is needed to format text. Not necessarily a downside and I don't mind, but maybe a simple text editor would be helpful. Review collected by and hosted on G2.com.
