It is very helpful as it has all the information from the child file to payment to daily reports in one platform. It is also very user friendly, the cx services team are very helpful and always ready to help. Review collected by and hosted on G2.com.
The system is very slow at times and we have very difficult posting pictures for the families on daily reports. Also, the milestone report doesnt always save when completed. Review collected by and hosted on G2.com.
25 out of 26 Total Reviews for Kindertales
Overall Review Sentiment for Kindertales
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The automatic billing is the best feature which I was hestitent to use at first but all our parents love the ease of it too. I never have to chase parents for payments anymore Review collected by and hosted on G2.com.
The new pause feature is not working as great I would like it Review collected by and hosted on G2.com.
Analytics allows us to stay on top of daily operations in our centre.
The Kindertales CRM is powerful for tracking and working prospective families.
Registration and forms inside of Kindertales makes paperwork a thing of the past.
The Parent app makes communicating with families easier and increases customer satisfaction.
Checking in and checking out with the check in stations makes drop off and pick up a breeze.
The Kindertales enrollment manager makes forecasting graduations/age outs / new starts simple.
The Classroom App puts key child information at the teachers’ fingertips.
Meal Planning’s scheduling tool makes managing our menu efficient.
Auto-pay with KinderPay makes collections simple for the entire organization.
The Dashboard puts all critical daily centre information in one easy-to-access place. Review collected by and hosted on G2.com.
Nothing in particular. Sometimes it takes a longer time to load a page for viewing. Review collected by and hosted on G2.com.
The dashboard has been immensely helpful, having all the essential data in one place that is easy to view. I love the classroom section especially so I can easily see where everyone is and how many children are in both the center and in each room. Review collected by and hosted on G2.com.
It can sometimes be slow to use, especially the staffing reports can take a long time to load. Review collected by and hosted on G2.com.
MY DAYS is one of my favorites as a parent. As a Director I love being able to see what the educators are doing. Review collected by and hosted on G2.com.
There are glitches in the system and it will delete what you just entered in. Review collected by and hosted on G2.com.
I like the attendance and My Day on kindertales! Review collected by and hosted on G2.com.
Sometimes updates are super slow.
When the program changes for the child, the new charge should be updated automatically. Review collected by and hosted on G2.com.
Having online support is extremely helpful to ask questions, we love that feature. Review collected by and hosted on G2.com.
- we wish there were ways we could pull more specific reports ( we really wish we could pull reports of what CHANGED in a month so we could cross reference for subsidy reporting, for example)
- in the area where you see "kids enrolled with no payment information" we wish we could see the start date so we knew when they were beginning so we can touch base accordingly. Also being able to email directly from this page would be helpful.
- there is a flaw with Kindertales where the start date is adjusted when a child changes programming (or maybe changes the # of days they attend) and it will skew our reporting for subsidy which results in a lot of manual labour
- there have been a few glitches which makes it really difficult to trust reports that are pulled.. we often double check reports manually to ensure they are correct
- the editing capabilities in the newsletter area are limited
- we wish there were notifications on the dashboard when messages come in
- we wish there were options for survey creation + the capability to pull reports from that data
- Review collected by and hosted on G2.com.
Easy to manage multiple sites in one online database, the ability to check attendance at real time, being able to see incident reports quickly, and to be able to communicate individually, in groups, or all parents at once. With the CRM inquiry feature, it is easy to keep a running list for the waitlist. Review collected by and hosted on G2.com.
inability to control features such as: CRM messaging, late fees, and some finance applications. Inability to separate the waitlist for different locations instead of just one. Inability to see enrollment in separate programs (AM vs PM), and see the list in last name alphabetical order instead of first name alphabetical order. Forms such as medical and health forms not being seen in the classroom app for state guidance protocols. Review collected by and hosted on G2.com.
