Kiflo PRM Pros and Cons

Kiflo's platform has definitely aced their game in terms of user-friendly and intuitive interface allowing Scytale's partnership division to manage, track and maintain our partner ecosystem effectively. One thing that stands out to us is the ability for Kiflo to provide reporting and analytics allowing us to measure partnership performance seamlessly. Of course the human element - the customer support team - Patrick Dunnon is highly responsive and always willing to assist with any inquiries or technical issues that arise. Review collected by and hosted on G2.com.

Kiflo does not have the ability to integrate with CRM automation tools such as Hubspot thus this could be expanded to enhance workflow efficiency. A slightly more advanced automation feature set for partner engagement and lead nurturing would also be beneficial. Review collected by and hosted on G2.com.

Kiflo is a user-friendly and intuitive PRM that makes managing partnerships much easier. Their support team is outstanding—super responsive, helpful, and always available when needed. The ease of use is another highlight, making it simple to track partner activity and manage deals efficiently. I also appreciate their openness to feedback and continuous improvements, as they genuinely listen to customers and implement new features to enhance the platform. Lastly, the integration with HubSpot works smoothly, ensuring that data flows effectively between the two systems. Review collected by and hosted on G2.com.

The biggest challenge is partner adoption—having more built-in tools, automations, and best practices for activating partners would be helpful. Pricing is on the higher end (as with most PRMs), so you need to fully utilize the tool to generate a solid ROI. Another challenge is the lack of a direct sync between HubSpot and Kiflo—when I create a new partner or contact in HubSpot, I have to manually add them to Kiflo or rely on their team to import them, which adds an extra step to the process. Review collected by and hosted on G2.com.

This PRM system stands out for its intuitive interface, making it accessible even to those with limited technical skills. The implementation process is both quick and straightforward, with well-documented setup instructions to assist users from the start. Additionally, it offers pre-built templates and customizable options tailored to various business needs, significantly reducing deployment time. The customer support team is exceptionally responsive and knowledgeable, providing quick resolutions and helpful guidance, which is vital during initial setup and ongoing troubleshooting. Thanks to its intuitive design and comprehensive features, this PRM system is integral to our daily workflow optimization. Seamless integration with our CRM platform ensures smooth data flow between systems, enhancing overall efficiency and minimizing manual data entry. In summary, this PRM system excels in delivering a user-friendly experience, easy implementation, robust customer support, frequent usability, and seamless integration. It’s an excellent choice for businesses aiming to improve their partner relationship management processes. Review collected by and hosted on G2.com.

I don’t have any major complaints about this PRM system since it meets all our needs. My only minor issue is that it doesn’t allow the same email address to be used for multiple partner accounts, which would be beneficial for our business. Review collected by and hosted on G2.com.

Kiflo is super intuitive and easy to use, saves time on admin tasks, just as I expect from such tool, as it allows me to focus on my core business. Review collected by and hosted on G2.com.

Actually I'm happy with the platform as is. wheneve needed some more capabiliries, I instantly received great guidance by Kiflo's team on how I can fulfill my needs using existing features. Review collected by and hosted on G2.com.

The partner portal, the ability to load partner programs and tiers. The portal is very user friendly and the team is very supportive, they did a great job with the integration. Review collected by and hosted on G2.com.

None that I know of. I'm sure there is something, but I'm not in the details, sorry. Review collected by and hosted on G2.com.

The software is user-friendly. Our partners find it easy to use. The support team responds quickly with answers. Review collected by and hosted on G2.com.

Some basic features lack on the reporting side of things. Review collected by and hosted on G2.com.

The simplicity of its configuration and operation. It's really straightforward; you can quickly start using it in minutoes Review collected by and hosted on G2.com.

The integration with Hubspot could be more exhaustive Review collected by and hosted on G2.com.

Kiflo is a very good tool. More affordable than other PRMs in place, especially PartnerStack, but gives all the main features and a very good UI. What I really appreciate about Kiflo is:

1. Their integration with HubSpot that saves me time, creating contacts, companies and deals automatically

2. The visibility I can give to partners on both their deals and their commissions

3. The API is very flexible and makes it easier to build integrations with custom tools/databases

4. The support is great

5. It is quite easy to set up and open to custom implementations Review collected by and hosted on G2.com.

Nothing really. Every time I see an issue, I reach out to them and realise it was actually me not using correctly the tool! Very complete product, and interesting roadmap ahead. Review collected by and hosted on G2.com.

It's a platform with a multitude of options for our partners and for easy tracking of references. We can easily track cumulative sales for each of them, which makes our lives a whole lot easier!

Customer service is also exceptional. Review collected by and hosted on G2.com.

It's sometimes difficult to find your way around the tool, as there are so many different options, but in the end it's a good thing, because it's super-powerful. Review collected by and hosted on G2.com.

The programme is very easy to use and there is always someone to assist if you have a problem or question. Either on the phone or email. Review collected by and hosted on G2.com.

If you make a mistake it is difficult to correct without assistance Review collected by and hosted on G2.com.