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Kerio Connect Reviews & Product Details

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Kerio Connect?

The upsideof Kerio Connect is the ability to be able to access the back end of the service. It is helpful to be able to check on issues our customers may be having. It is very intuitive and flexible. Review collected by and hosted on G2.com.

What do you dislike about Kerio Connect?

Unfortunately, Kerio Connect does not integrate well with other systems. If you need to tie into calendars or other systems using an API, the system can be a bit buggy. Review collected by and hosted on G2.com.

What problems is Kerio Connect solving and how is that benefiting you?

It gives us the MSP the flexibility to have private servers for our clients. We have several customers who need this feature. Review collected by and hosted on G2.com.

Kerio Connect Overview

What is Kerio Connect?

Kerrio Connect makes email, calendars, contacts, and task management easy by putting it all in one place

Kerio Connect Details
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Product Description

Kerrio Connect makes email, calendars, contacts, and task management easy by putting it all in one place


Seller Details
Year Founded
1992
HQ Location
Austin, US
Twitter
@GFISoftware
30,462 Twitter followers
LinkedIn® Page
www.linkedin.com
206 employees on LinkedIn®

Recent Kerio Connect Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Kerio Connect is a great option"
The upsideof Kerio Connect is the ability to be able to access the back end of the service. It is helpful to be able to check on issues our custome...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
1.0 out of 5
"Worst tech support EVER EVER EVER"
Ordinarily an OK email server, but they have really shown their true colors with clueless tech support
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Kerio has been going downhill for a while now. (This review is of the cloud version of Kerio)"
Easy integration with multiple platforms. When logging into the webmail interface, there's a link for automatically downloading and installing prof...
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2 out of 3 Total Reviews for Kerio Connect

1.7 out of 5
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Kerio Connect Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Kerio Connect?

Easy integration with multiple platforms. When logging into the webmail interface, there's a link for automatically downloading and installing profiles to your specific device. Review collected by and hosted on G2.com.

What do you dislike about Kerio Connect?

The admin console is very slow and buggy. Using Chrome on a Mac, the email user list shows the same user address for every entry.

Most recently, a bug in their system prevented us from paying invoices online. This was a problem because we couldn't add a new user without paying the pro-rated invoice. It took more than a week for them to allow the new user to be added without paying the invoice. It then took another several weeks before they solved the payment problem.

The spam filter/interface is unwieldy. Also, I often find the spam notification emails IN THE SPAM FOLDER.

Periodically emails just don't go through and no warning is given. That's fun. Review collected by and hosted on G2.com.

Recommendations to others considering Kerio Connect:

Kerio was bought by GFI a few years ago. Since then, the level of support has plummeted. We're going to switch to either GMail or Exchange within a few months. Review collected by and hosted on G2.com.

What problems is Kerio Connect solving and how is that benefiting you?

General email stuff. When it works, it's fine. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Kerio Connect?

Ordinarily an OK email server, but they have really shown their true colors with clueless tech support Review collected by and hosted on G2.com.

What do you dislike about Kerio Connect?

My email has been out for six hours and no one seems to know what's going on. They are not even c,one to helping us. Review collected by and hosted on G2.com.

What problems is Kerio Connect solving and how is that benefiting you?

Clueless tech support. Review collected by and hosted on G2.com.

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