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Kenko (formerly Bookee) Reviews & Product Details

Kenko is a comprehensive fitness studio automation platform designed for modern fitness studios. Whether you run a Yoga, Pilates, Pole, Lagree, CrossFit, or any other boutique fitness studio, Kenko has you covered. With its innovative drag-and-drop, multi-channel marketing automation, you can build your business as easily as stacking Lego blocks. Plus, Kenko’s exclusive integration with Reserve with Google keeps your classes fully booked without any marketing costs. Kenko simplifies operations to deliver a world-class experience for both clients and staff, even when you're away. Worried about switching platforms? Our dedicated product coaches ensure a seamless overnight data migration.

Seller

Spotbee Inc

Discussions

Kenko (formerly Bookee) Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Marketing Team

Pricing

Pricing provided by Kenko (formerly Bookee).

Essential

$99.00

3 Staff Logins Per Month

Pro

$199.00

15 Staff Logins Per Month

View More Pricing Information

Top-Rated Alternatives

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Kenko (formerly Bookee) Media

Kenko (formerly Bookee) Demo - Build a $1 million fitness studio with Kenko

Kenko offers marketing automation, scheduling, booking management, CRM, and staff management in one platform, with free data migration and dedicated support to grow your fitness studio.

Kenko (formerly Bookee) Demo - Branded Apps and Website

Create a website that reflects your studio’s spirit or seamlessly integrate your existing site with Kenko, complete with branded client apps for a smooth client experience.

Kenko (formerly Bookee) Demo - The only studio management software with Reserve with Google integration.

Get bookings directly from Google local searches like "Yoga studios near me", "Pilates classes near me", etc.

Kenko (formerly Bookee) Demo - Powerful Reports, analytics and insights into your studios performance

With Kenko you can monitor your studio’s performance, evaluate your marketing campaigns, and track bookings from Reserve with Google.

Kenko (formerly Bookee) Demo - Powerful marketing automations to nurture engage clients on autopilot

Access a library of tried and tested marketing automation templates or build one yourself to attract leads and nurture lasting client relationships.

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Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

10/26/2022

"Overall, easy to navigate (with some minor bugs)"

4/5

What do you like best about Kenko (formerly Bookee)?

Easy to navigate class offerings, switch between studios, and sign up; from the instructor's end, it's also easy to check students in and see whether they have any flags that need extra attention Review collected by and hosted on G2.com.

What do you dislike about Kenko (formerly Bookee)?

I've had many experiences where the app mysteriously crashes or takes a long time to load before ultimately crashing. It's also sometimes challenging to get the instructor/class filters to apply after tapping the button. Review collected by and hosted on G2.com.

Damien D.

co-founder and CEO

Small-Business (50 or fewer emp.)

10/24/2022

"certainly the best booking platform on the market and the best team behind it!"

4.5/5

What do you like best about Kenko (formerly Bookee)?

the customer experience is great. Everything is neat, nice looking and customer friendly.

As a user, it is also impressive and above all, their customer support is amazing. Review collected by and hosted on G2.com.

What do you dislike about Kenko (formerly Bookee)?

There are still a few things in development that we are missing notably in terms of business tracking reports. We are also looking forward their upcoming integrated CRM platform. Review collected by and hosted on G2.com.

Response from Vistar S. of Kenko (formerly Bookee)

edit

Thank you, Damien. Your kind words inspire us to do even better.

The experience of your clients is the north star for us. We will continue to improve it.

And a great product is just half the story for us, the other half is great support.

For reporting and analytics, we have some industry-first updates coming up. Trying to release it as soon as possible.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

11/1/2022

"Frequent back end issues"

2.5/5

What do you like best about Kenko (formerly Bookee)?

The client view is nice. The app looks good and is pretty self-explanatory. Review collected by and hosted on G2.com.

What do you dislike about Kenko (formerly Bookee)?

After a year, we still have not graduated to a calendar view on the CRM side where the classes are in room columns, like our previous calendar view in MindBody. Review collected by and hosted on G2.com.

Zoe Y.

Physiotherapist

Small-Business (50 or fewer emp.)

10/30/2022

"An easy to use system that is very user friendly"

4/5

What do you like best about Kenko (formerly Bookee)?

Easy to use and navigate. Easy to check clients in and out. Works on a laptop well and the phone app is simple to use. Review collected by and hosted on G2.com.

What do you dislike about Kenko (formerly Bookee)?

Clients aren't notified if they are moved from waitlist in to a class. Review collected by and hosted on G2.com.

Response from Vistar S. of Kenko (formerly Bookee)

edit

Thank you Zoe.

We do have an email, text & push automation to notify clients when they are moved from the waitlist to class.

We will reach out to you and help you implement it.

Vistar Singh (Founder)

Christiane P.

Owner

Small-Business (50 or fewer emp.)

10/24/2022

"You get so much more than you pay for"

5/5

What do you like best about Kenko (formerly Bookee)?

They actually care and go above and beyond Review collected by and hosted on G2.com.

What do you dislike about Kenko (formerly Bookee)?

There are none in my experience. Perhaps you could say they are too good to be true, but that's not the case as they are. Review collected by and hosted on G2.com.

Malaurie H.

Studio Owner

Small-Business (50 or fewer emp.)

11/3/2022

"Great experience"

5/5

What do you like best about Kenko (formerly Bookee)?

They are quick to answer any issues and willing to add features. Also great interface and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kenko (formerly Bookee)?

Sometimes by adding features, things that were working fine no longer work. Review collected by and hosted on G2.com.

Lynn M.

Owner, Pilates Instructor

Small-Business (50 or fewer emp.)

8/23/2022

"Seamless Integrations, Visually Beautiful, Affordable and Responsive to customer"

4.5/5

What do you like best about Kenko (formerly Bookee)?

Bookee helps my clients experience a professional and impressive interaction with my business from the moment they enter my website. Bookee is easy to use and visually beautiful. Review collected by and hosted on G2.com.

What do you dislike about Kenko (formerly Bookee)?

Initially, I had some glitches but Bookee personnel worked hard to address them. The software is also continually improving and adding more features. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

10/27/2022

"Clunky app experience with slow load times to check people in at the studio."

2/5

What do you like best about Kenko (formerly Bookee)?

N/A - i found mindbody to be easier to navigate after using both systems Review collected by and hosted on G2.com.

What do you dislike about Kenko (formerly Bookee)?

You're not able to easily search for a student's history from the app or click into a students "profile" easily (at least from what I can tell). Also, seems like all purchases for retail goods have to be done on desktop versus through the app which isn't ideal. Review collected by and hosted on G2.com.