Keepit

By Keepit

4.7 out of 5 stars
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Keepit Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Keepit Media

Keepit Demo - Login screen
Login to Keepit
Keepit Demo - Connectors Page
List of all connectors
Keepit Demo - Job Monitor
List of oh jobs in the system
Keepit Demo - Configuration Pop Up for Microsoft
Set up connectors
Keepit Demo - Restore Pop Up
Process of restoring files
Keepit Overview
Play Keepit Video
Keepit Overview
Keepit Platform Demo
Play Keepit Video
Keepit Platform Demo
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Keepit Reviews (141)

Reviews

Keepit Reviews (141)

4.7
141 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and reliable backups, highlighting how simple it is to set up and manage without constant oversight. The intuitive interface and quick recovery options provide peace of mind, making it a preferred choice for businesses. However, some users note that the restore interface could be more intuitive, which may complicate the recovery process for less technical users.

Pros & Cons

Generated from real user reviews
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Verified User in Consulting
AC
Small-Business (50 or fewer emp.)
"Reliable and functional backup for MS365 data"
What do you like best about Keepit?

Cloud-to-cloud backup of MS365 including exchange and OneDrive.

Easy to configure, easy to restore. Single file restore is terrific.

Security features are great.

User interface is good but not superb. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Sometimes the connector between Keepit and O365 gets out of sync and throws error messages.

Usually repairs itself quite quickly though. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Thank you for sharing your experience with Keepit! We're thrilled to hear that you find our service reliable and easy to use. We appreciate your feedback on the occasional sync issues, and we're continuously working to improve our service for a seamless experience.

If you encounter any further issues or have suggestions for improvement, please don't hesitate to reach out to our support team. Thank you for choosing us to safeguard your MS365 data!

Best regards,

Susan

Verified User in Banking
AB
Mid-Market (51-1000 emp.)
"Effortless Simplicity That Makes Work a Breeze"
What do you like best about Keepit?

The simplicity to use, in restoring some objects or even the initial setup. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

The options menu should be more friendly. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hello,

We're thrilled to hear that Keepit has made your backup plan for Office 365 data safe and automated. Your feedback about the options menu is valuable to us, and we will take it into consideration for future improvements.

Best regards,

Susan

Verified User in Chemicals
UC
Enterprise (> 1000 emp.)
"Good Backup software"
What do you like best about Keepit?

Cloud-to-Cloud Backup: Keepit focuses on backing up data from various SaaS applications like Microsoft 365

Automated and Granular Recovery: The platform provides automated daily backups and allows for highly granular recovery, meaning you can restore individual files, emails, or even specific versions of documents. This is crucial for minimizing downtime and data loss.

Unlimited Storage and Retention: Keepit typically offers unlimited storage and retention, ensuring that all your historical data is available for recovery without worrying about capacity limits or deleted backups.

Immutable Backups: Data backed up with Keepit is immutable, meaning it cannot be altered or deleted by ransomware or accidental actions. This significantly enhances data security and compliance.

Search and Restore Capabilities: A powerful search function allows users to quickly locate specific data points across various backups, making the restoration process efficient.

Compliance and Security: Keepit emphasizes strong security measures, including encryption (in transit and at rest) Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Like any cloud service, it involves trusting a third party (Keepit) with sensitive data, though they implement strong security protocols. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

We're glad to hear that you appreciate our focus on cloud-to-cloud backup and the automated and granular recovery options. We strive to provide unlimited storage and retention to ensure all your data is available for recovery. Thank you for highlighting our immutable backups and search and restore capabilities.

Best regards,

Susan

SM
Soporte TI en la empresa
Small-Business (50 or fewer emp.)
"Efficient and functional"
What do you like best about Keepit?

It notifies you if it fails and you don't have to keep an eye on anything. It makes the backup automatically and then allows you to recover by applications and by user. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

The console, sometimes it's hard to find things. It should have a simpler menu, that directly puts restore on the entry dashboard. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Sergio,

We're glad to hear that you find Keepit efficient and functional, especially with its automatic backup and recovery features. We appreciate your feedback about the console and will take it into consideration for future improvements.

Best regards,

Susan

Verified User in Libraries
AL
Mid-Market (51-1000 emp.)
"Verry good service and understanding"
What do you like best about Keepit?

Good service and when we have a question there is always the accountmanager to give the answer. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

nothing yet. Al things that were popup are solved directly. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Thank you for your kind words! We strive to provide excellent service and support to our customers. Thank you for choosing Keepit!

Best regards,

Susan

Verified User in Primary/Secondary Education
AP
Enterprise (> 1000 emp.)
"Keepit review"
What do you like best about Keepit?

It is an easy to use backup solution with almost no configuration Review collected by and hosted on G2.com.

What do you dislike about Keepit?

i cant say i dislike something about keepit Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

It's great to hear that Keepit has been easy to use and has provided effective backup solutions for your Microsoft 365 tenant. Thank you for your feedback!

Best regards,

Susan

Verified User in Telecommunications
UT
Small-Business (50 or fewer emp.)
"Excellent service agents"
What do you like best about Keepit?

Their service agents are excellent to deal with and provide prompt resolutions to any matters directed to them. Our renewal procedure was painless, with the relevant information conveyed clearly and simply. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

At this stage? Absolutely nothing that I dislike. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi,

Thank you for your kind words about our service agents. We're glad to hear that the renewal procedure was painless for you.

Best regards,

Susan

Rafael A.
RA
Infra Analyst
Mid-Market (51-1000 emp.)
"Provides secure and easily accessible cloud data backup and recovery"
What do you like best about Keepit?

Keepit is a very easy-to-use tool for both creating and restoring backups. The interface is intuitive and allows users to easily set up backups without the need for advanced technical knowledge. Restoring data is also quick and straightforward, with the option to select specific items to recover.

Advantages of Keepit:

It offers highly secure cloud backup that complies with data protection standards. It allows you to schedule automatic backups to ensure continuous data protection. Support is very good and responds in a good time. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Disadvantages of Keepit:

There is no option to select specific files to share. To share, you need to share the entire folder or a single file. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

Hi Rafael,

We're thrilled to hear that Keepit has been beneficial for your data backup and recovery needs. We value your input and will take your suggestion for specific file sharing into consideration for future improvements.

Best regards,

Susan

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Easy to use"
What do you like best about Keepit?

Its easy to use and implement and its a must have solution. Once you own it you dont need to login each day to see the status, you can monitor via restapi or emails the connectors. Besides this is super fast in searching, extracting information that you need. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

There are areas not covered yet from Azure, but they are continuously expanding the product features. Anyway now Keepit cover more than their competition on the market in terms of features. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

We're delighted to hear that Keepit has been beneficial for you in providing backup for Office365 and EntraID. We appreciate your feedback on the areas not yet covered from Azure, and we are actively working to expand our product features to better meet your needs.

Best regards,

Susan

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Keepit, really keeping it."
What do you like best about Keepit?

Ease of use, The setup process was incredibly straightforward. Even for someone with minimal technical knowledge, I was able to configure the backup system in just a few clicks. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Customization, some advanced settings are not easily accessible or customizable, making it difficult for users who want more control over their backup configurations. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit

We're thrilled to hear that you found Keepit easy to use and straightforward to set up. Thank you for your feedback on the customization of advanced settings. We are continuously working to improve our platform and will take your input into consideration for future updates.

Best,

Susan

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What is Keepit used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

16 months

Average Discount

11%

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Keepit Features
Storage Capacity
Remote Backup
Versioning
SaaS Application Variety
Storage Formats
File Sharing
Security Standards
Encrypted Storage
Autonomous Task Execution
Multi-step Planning
Cross-system Integration
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Keepit