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For us Keen is a near perfect fit for our data streaming and aggregation needs. It starts with the availability of SDKs in multiple languages, and the ability to stream unlimited events using these SDKs or the API, allowing us to capture all the user engagement data we could dream of. Furthermore we find the caching abilities of queries and datasets to be an extremely powerful tool to serve up high value data aggregates with exceptionally low latency and high stability. Support has always been incredibly attentive, quick to respond and willing to work together to maximise the benefits achievable by utilising Keen's tools. Documentation of the API and different packages is informative and clear. Review collected by and hosted on G2.com.
We find the front-end UI to be a bit clunky; navigation between projects and different pages within the project could be a fair bit smoother and more intuitive. Review collected by and hosted on G2.com.
11 out of 12 Total Reviews for Keen.io
Overall Review Sentiment for Keen.io
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Easy to begin streaming data, analyzing it, and visualizing it using very clearly documented APIs. I've used it both for internal projects and for end user projects, and I've been pleasantly surprised by its stability and feature density. Review collected by and hosted on G2.com.
When you're building solutions intended to be used by third parties, you cannot rate limit their usage of the API. Since costs are primarily driven by how much data you compute, this makes it hard to price your service in advance. Recent changes to their pricing model make the base price even to have a single customer on a Keen.io backed SaaS at least several hundred dollars per month, so ensure what you're building is priced accordingly. Review collected by and hosted on G2.com.
How easy it is to create queries and dashboards, and how accessible the data is. Being able to create funnels is very useful to us. Review collected by and hosted on G2.com.
When I make an extraction, it would be helpful to see the schema at the top of the extraction so I can see what fields are included. Review collected by and hosted on G2.com.
My team was able to sign up and get data in and presented in the matter of no time. The rave on the simplicity. Review collected by and hosted on G2.com.
The only draw back is that we have some data that requires complex joins, which isn't possible with Keen, however, the team worked with my technical team to come up with alternatives to address it. Review collected by and hosted on G2.com.
We have never seen outage so far with Keen.IO. They are very reliable. Review collected by and hosted on G2.com.
We would like to see to have an integration with .NET that can fetch data with no size limitation. Review collected by and hosted on G2.com.
It's amazing how easy it is to start streaming and querying data within minutes with Keen API and clean documentation. They also provide ready to use JavaScript data visualization library that simplifies client side of the integration. Their SDKs are up to date and I can clearly see they put developer experience first. Review collected by and hosted on G2.com.
I miss BigQuery integration. It was very useful. Review collected by and hosted on G2.com.
Keen.io includes all the tools you need to get a grip on behavioral analytics for web or mobile, from a developer interface. There's no black box. You know exactly how your metrics are being calculated, and what's happening. Review collected by and hosted on G2.com.
Product probably isn't suitable for those who are trying to "figure out" analytics in their organization. Other products charge more, but offer much more support as far as libraries & guides go. However, Keen.io has an awesome slack channel where you can ask anyone literally anything, so a tech savvy beginner has a shot. Review collected by and hosted on G2.com.
1. Very easy to add to your web app
2. Get dashboards and charts up quickly
3. Love JSON approach Review collected by and hosted on G2.com.
When we first started using Keen (2 years ago), had some concerns on query speed. But they kept investing in performance and features and not an issue. Review collected by and hosted on G2.com.
The service does do a good job at being able to track usage and customize events that are being sent to it. It is also really good at being able to access that data Review collected by and hosted on G2.com.
the "Explore data" feature is very nice to be able to get a quick view of the data, but it would be much more helpful if you could also export the data in a much more viewable way. Unfortunately when you do try to use the export on the data explorer, it messes up the formatting pretty bad making it very difficult to use in a useful way. Review collected by and hosted on G2.com.
Love the metrics it provides. It captures a lot instantly making it a great addition to our analytics toolbox. Review collected by and hosted on G2.com.
Documentation on how to customize the results further could be improved. Review collected by and hosted on G2.com.
