Kaseya 365 User Reviews

It is simple to select which accounts should be backed up and quick license type each should have. Spanning also automatically adds new accounts from M365 so new employees are included in our backups without interaction. Review collected by and hosted on G2.com.

Update: The service would not let us restore a large folder or a full account. Cancellation and refund process has been going on for many months.

I would like to see more parts of M365 backed up. Most of the data is backed up but they are still working on certain features. I would also like the full path for files that can't be backed up so that I can research the error messages without a support ticket. I would also like a percent complete indicator to see how long the backup will take. We had an initial backup that took over 30 days to complete. Review collected by and hosted on G2.com.

The capabilities of restoring quickly and the setup is easy and quick. 24/7 support is great and always helpful. Review collected by and hosted on G2.com.

Nothing I can think of. I like everything about Datto SaaS Review collected by and hosted on G2.com.

The proactive approach to threat detection that Dark Web ID provides is one of its biggest benefits. We can keep ahead of possible attacks by constantly scanning the dark web for credentials that have been compromised.

The real time alerts are very helpful as they allow for quick incident response.

Dark web ID assists in quantifying the disclosure of sensitive data which enables us to efficiently priorities mitigation efforts. Review collected by and hosted on G2.com.

False positives can happen, which could result in pointless alerts and possible resources waste .

Not all compromised data will be found because the Dark web is a dynamic environment.

It's important to take into account the service cost and the return on investment in terms of lost revenue. Review collected by and hosted on G2.com.

Several times SaaSAlerts Respond has been faster at stopping an attack than our MDR endpoint (integrated into 365) and our email security tool. Every minute counts with BEC. Review collected by and hosted on G2.com.

Before we upgraded to "Managed" there are a lot of notifications. This can be corrected with proper configuration but still, that takes some time too. Review collected by and hosted on G2.com.

We use it for all the work-flows you would expect: Phishing attach simulation and security training. It is easier to setup and use than all previous products I have used in this space - and I've used several of the popular ones. Review collected by and hosted on G2.com.

No real complaints. I do feel as though having the training campaigns organized into course runs on various topics (for instance, where I can say "Let's do passwords for the next 4 weeks" with a single click) would be a great add-on. Review collected by and hosted on G2.com.

Nothing! Its a product thats riddled with bugs, does not work 1/2 the time! Review collected by and hosted on G2.com.

The interface is riddled with issues.

The displayed time does not reflect local time and users are asked to figure out what time zone it is in by reading documentation etc to figure out what data center and timezone thats in.

Parts of the UI show users licensed and others say it's not.

The section that says problems found, shows a generic error code, that makes no sense or points to a problem or a solution or allows a user to take action.

The support team are baffled by the product and how badly things work as well.

Events don't have information on what user action was taken on, i.e let's say a user was provisioned with a license, it would say the license was issued to a user, but not who it was etc.

there is text, that has zero value! meaningless data! The product feels like it was built by amateurs who had zero care about how it works and how admins use it. Review collected by and hosted on G2.com.

SaaS alerts has been great at helping us isolate holes in our security stack even just with their reporting. Review collected by and hosted on G2.com.

Nothing of note so far! Support has been great for any issues we might run into. Review collected by and hosted on G2.com.

It's a simple but powerfull cloud backup. I use it to backup my work files and files I share with my team. Review collected by and hosted on G2.com.

Nothing negative to add, so far. It works well. Review collected by and hosted on G2.com.

The analysis logs and the integration into our ConnectWise ticketing solution. Review collected by and hosted on G2.com.

False positives, but over time you will learn to filter these out. Review collected by and hosted on G2.com.

Managed SaasAlerts which manages Alerts, Fortify, Respond, and Unify. Review collected by and hosted on G2.com.

**Nothing** It is getting better regularly. Review collected by and hosted on G2.com.